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Customer Questions and Answers for Refrigerator Electronic Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18067209
Manufacturer Part Number: WPW10503278

Fix a refrigerator that's not cooling or has temperature control issues. This control board manages defrost and cooling cycles. DIY install in 30 minutes.

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Questions & Answers

For Whirlpool Refrigerator Electronic Control Board (Part Number: OEM18067209)

Jason for Model Number GX5FHTXVB01

The problem I have with my whirlpool is: the bottom freezer is cold but the upper refrigerator is warm. I opened it up and found heavy frost on the coil, I replaced thermostat and tested the heater was fine. When I turned it back on, it works normal for about 3-4 weeks. Then the same problem appears. After manual defrost, it works for another 3-4 weeks, then it happens again. During the normal-looking 3-4 weeks, it still defrosts, maybe not completely so that the frost builds up? I wonder if we can and how to increase the defrost time. Thanks

1 Answer

Hello Jason, This is going to be a defrost issue. You will need to test the defrost thermostat WPW10165425. If these are good, replace the Jazz board WPW10503278 in the ceiling of the fresh food compartment. This is the defrost control.

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1 Answer

Hello Wali. Make sure the condenser coils are clean and the condenser fan is running good. It sounds like the compressor is getting to hot.

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1 Answer

Butch, You will want to test the defrost heater and thermostat for continuity. If there is no continuity on one of those parts then replace that part. If they both have continuity then the issue will be the control board WPW10503278.

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George M for Model Number GX5FHDXTQ00

Freezer and refrig at best giving only cool air. Both fans working and compressor gets a little warm after it's on 20 minutes from a turned off for 8 hours state. Both sections started slowly loosing "cold" over a 2 to 3 week period. So I doubt both thermistors failed at the same time. Unless I missed something, this leaves either the Jazz control board OR compressor or it's Freon charge. Any thoughts about which? I have not run the diagnostics on the control board.

1 Answer

George, Pull the rear wall in the freezer and check the frost pattern on the evaporator coils an see if there is any type of pattern. If there is very little frost patter then the unit has a sealed system issue and you will need a refrigeration technician.

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1 Answer

Hello Jerry. You will need to check and make sure evaporator fan is running. If so, It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

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1 Answer

Hello J.W., If the wiring harness at the door panel is not damaged, the most likely cause is the power supply on the main board WPW10312695.

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