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Customer Questions and Answers for Control Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17869179
Manufacturer Part Number: W10756692

This motor control board is created for use with washing machines. It's located inside the washing machine, where users can change settings and start or stop the appliance. It is tasked with regulating how quickly the washer spins during a cycle. Wear and tear or damage can cause the motor control board to malfunction. This may make it impossible for the washer to agitate or spin. If this happens, a replacement will need to be made.To replace this part, start by unplugging the appliance. Once the area is safe, the bottom front panel should be removed. This will provide access to the original motor control board. Pull on the motor control board until the wires can be reached. The position of these components should be noted before taking out the part. Replace with a new motor control board and replace the wires.This motor control board is designed to fit washing machines made by Maytag, Whirlpool, Kenmore, and KitchenAid. This is an authentic OEM replacement part that is sourced directly from the manufacturer. It's sold as a single part.

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Questions & Answers

For Whirlpool Control Board (Part Number: OEM17869179)

1 Answer

Hello Cory. It could have been a surge or just board failure. You will need to replace the control board in the unit. Thanks.

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1 Answer

Joe, The F2 error code indicates a long drain time, and the SUD code indicates a suds lock suds in tub during wash cycle. Check and make sure you're using the proper type and amount of detergent and there aren't any suds in the water when the washer is run through a cycle with no load. If all is OK, and before you replace the water level switch WPW10514214 / WPW10514214 remove power to the washer, remove the top panel and then remove the water level switch. Check and make sure there are no loose wires or connections at the switch. Remove the air tube from the switch, check to make ure it's not twisted or kinked, blow in the end of the tube, this will usually clear any sediment or debris that may accumulate in the air tube and affect the air flow, causing the error codes. Reattach the wires and hose and recheck the washer operation. Replace the water level switch if the problem persists.

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1 Answer

Nestor, With getting a Long drain error you will want to check the pressure hose to make sure that it is not clogged. Normally this issue would be that or the pressure switch not resetting. If these check ok then the main control board would be the issue.

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1 Answer

Hello Greg, As per the tech sheet the F6 is a Drive Motor Tachometer Error. The control is unable to properly detect motor speed and the machine will shut down. If a failure occurs during high-speed spin, the door will be unlocked after three minutes. 1. Verify the shipping system including shipping bolts, spacers and cables are removed. 2. Unplug washer or disconnect power. 3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). 4. Plug in washer or reconnect power. 5. Check the MCU by looking for operations of the drive motor. 6. Check the drive motor for powered rotations.

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Hello Tessa. Possible Causes / Procedure 1. Verify the shipping system including shipping bolts, spacers and cables are removed. 2. Unplug washer or disconnect power. 3. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). 4. Plug in washer or reconnect power. 5. Check the MCU by looking for operations of the drive motor. 6. Check the drive motor for powered rotations.

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1 Answer

Chris, The F11 error code is a serial communication error. You will want to do the following: Possible Causes / Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). 3. Check the drive system for any worn or failed components. 4. Plug in washer or reconnect power. 5. Verify CCU operation by running a Diagnostic test or any cycle. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations. 8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors.

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1 Answer

Waylon, Unfortunately we do not have information on individual components of the control board as the manufacturer does not provide this information.

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