Customer Questions and Answers for Dispenser Assembly by Whirlpool

Hello Tommy, I would replace the dispenser assembly first since it is the cheaper of the two parts. If this doesn't correct the issue you can call in for return authorization anytime within 365 days for any reason for a refund. Then order the control. It would be my guess that, as much trouble as the dispensers cause, the dispenser will most likely correct the issue.

Hello Tommy, To check the dispenser you would want to check the resistance of the coils and check all connections in the dispenser circuit. Also check to make sure that you are getting powe to the dispenser when unit calls for dispenser door to open. If no power then control board or wiring is at fault.

Rob, It's not that difficult a repair, and you should be able to perform the repair if you have the "basic" skills and tools needed. Just remember to remove power to the dishwasher( breaker box) first, remove all the "torx" screws holding the inner door panel to the outer door assembly and separate the panels, disconnect the wires from the dispenser solenoid and remove the six(6) screws holding the dispenser and bracket to the door liner. Carefully push the dispenser out the door opening and into the tub. Reverse the procedure, and test the dishwasher and detergent cup operation.

Travis, the manufacturer does not offer the actuator separate from the assembly WPW10199696. Thanks!

Hello Steve. You will need to remove the inner door panel screws and remove the inner door panel. Remove the screws holding the dispenser and remove any wiring. Install the new dispenser in reverse order. Thanks.

Hello Ken, The dispenser WPW10199696 would have to be replaced as it is a complete assembly.

Hello Mel, In order to get the soapy detergent out of the dispenser rinse aid you will have to pull the dispenser off the door and flush the dispenser out. To do this you will have to remove the lower screws from the door panel and pull the door front panel off. Once off there will be screws holding the dispenser assembly in place.

Hello Candace, You may recheck to see if your model is a MDBTT49AWM1. If this is the correct model number then you would need dispenser WP99003317.

Hello George! Unfortunately, the manufacturer does not offer any parts to the dispenser assembly WPW10199696 as separate part. I most certainly do apologize for the inconvenience.

Hello Martha! No, it isn't that hard of a job to do. You will need to remove the inner door panel screws and remove the inner door panel. Remove the screws holding the dispenser and remove any wiring. Install the new dispenser in reverse order. Thanks.