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Customer Questions and Answers for Surface Radiant Element by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18092838
Manufacturer Part Number: W10823722

This surface radiant element sits beneath the glass cooktop and generates heat for one cooking zone. Replacing a failed element restores proper heating performance and dependable temperature response on the affected burner.

  • Supplies electric heat to the selected surface burner under the glass top
  • Common symptoms: burner won't heat, heats weakly or inconsistently, or only part of the ring glows
  • Visual damage (burn spots/breaks) or an open reading on a continuity test indicate replacement
  • Similar symptoms can also result from a faulty surface switch or wiring—diagnose before replacing
What's included: 1 surface heating element Install notes:
  • Disconnect power at the breaker and allow the cooktop to cool completely
  • Lift/remove the glass top per your service manual to access the element
  • Note wire positions and bracket orientation; move wires one at a time to matching terminals
  • Support the glass and avoid stressing the element; test operation before final reassembly

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Questions & Answers

For Whirlpool Surface Radiant Element (Part Number: OEM18092838)

1 Answer

Hello Jane. We would need your serial number to determine which element you need to order.

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1 Answer

Mel, there is a series change within the model. Based on your model and serial number the replacement right front element is part number W10823724. Thanks.

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Justin for Model Number JES9900bab19

What is the purpose of the sensor on the right hand side of this picture (black sensor with two wires, it's removable)? My element does not work, I replaced the infinite switch, the burner resistance tests fine. The switch just isn't giving any power to the burner unless I unplug that sensor and jump the two wires at the switch. The sensor itself shows obvious signs of overheating/warping/melting. Checking the resistance shows that something burnt out inside of it. Is it possible to buy just that sensor?

1 Answer

Hello Justin, This sensor is only made available by the manufacturer only by ordering the complete assembly. It is a cycling thermal sensor and bypassing it endangers the element. If the elements temperature is not controlled by this sensor, it will get hotter and hotter until it burns out.

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Tom M. for Model Number JES9900BAS

I'm looking to replace me front right burner on my JES9900BAS, serial number 11308332JG. I ordered the one your site said was correct (part number 74011986) and it turned out not to be correct. I spoke with Rand on line and he said I needed part number 74011575, but your site says that is not correct. I just want to make sure before I order another one that I have the correct part. One of the issues I see with the part number 74011575 is the the wiring would have to be modified on the main 3 spade connection. The current 3 spade connection which comes out of the side of the burner has a white closewst to marker # 66 on the burner, then a black jumper wire which jumps to the connection box next to it and then a Yellow wire closest to marker# 69. The new element shows a 2 spade connection with a spade in the marker # 66 spot and no middle spade and a hard wired spade near the # 69 location with an additional connection. My question is, does the white wire go on the #66 spade and the yellow go on the hard wired # 69?

1 Answer

Hello Tom! According to your model and serial number the right front dual element W10823722 (74011575) is the correct replacement for your unit. Thanks!

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1 Answer

Bill, No, these connections are not "grounds" and the element has to be wired correctly or you'll create other issues and dangers. Apparently you need and orderred the right front " custom" 3000 watt dual element. The correct element for your range is based on the serial/series number (series 10 W10823722 eries 15 W10823724 ) so you'll need to re check the serial number and order the correct element, then attach the wires to the proper terminals based on th wiring diagram.

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