Sarah October 16, 2011 for Model Number GW395LEPS00 After an auto clean cycle, the door latch remained locked. Power cycling the oven gave an E1-F5 latch switch failure. Tethering the latch open, the oven still worked. Now, none of the keypads touch buttons work, rendering the oven inoperable. Is this an electric control panel failure (AP3777769), or just two independent issues of latch and keypad failure?
1 Answer Sarah, Your on track, "F5 E1 Door latch not operating" "1. Verify error code by pressing and holding CANCEL/OFF key for 5 seconds. Momentarily (less than 5 sec.) press CANCEL/OFF key again to remove error code display. 2. If the door is not latched (locked), ensure that it is completely closed. Press CLEAN then START/ENTER. Verify that the latch motor is operating. 3. Unplug range or disconnect power. 4. If motor did operate, check integrity of latch mechanism from cam/eccentric, through actuating rod, to latch pawl and door slot. Ensure that pawl aligns with the door slot. Correct any mechanical malfunction. Go to step 6. 5. If motor did not operate, check continuity of the latch motor and of electrical connections between oven control and door latch motor assembly. - If continuity is not present, replace door latch motor assembly. - If continuity is present, replace control. 6. Plug in range or reconnect power. 7. Put range into CLEAN mode to verify proper operation." As for the range not having a display or programming, you want to start at the control panel keypad assembly, check and make sure theres no damage to the ribbon betwwen the ERC and Touchpad assembly. Also make sure you have not lost power to the range. Thanks and Good Luck Read More...
Philippe M. August 02, 2011 for Model Number Whirlpool Gold GW395LEPS03 The touch pad stopped responding. The clock shows the time, but there is no response to any touch button. This happened two weeks ago, but the buttons started responding again, but not all at once. Now they are all dead. Is it the electronic control, the panel control or both that need to be changed? If both (about $400), would not I be better off getting a new appliance?.
1 Answer Hello Philippe. Based on the information you provided, the control panel W10122295 is bad and will need to be replaced. Hope this helps. Read More...
Lindsey May 12, 2011 for Model Number GW395LEPS03 Control panel not responding. Shows time and PF. When buttons are pushed, nothing happens. Do we need to replace the electronic control panel? Many of our neighbors (new construction homes) have had many issues with this gas range. What is the best fix to avoid future problems? Thanks much!
1 Answer Hello Lindsey! Per the owners manual: When power is first supplied to the appliance, everything on the display will light up for 1 to 2 seconds, then the time of day and “PF” will appear. Press OFF/CANCEL to clear “PF” from the display. If “PF” appears at any other time, a power failure has occurred. Press OFF/CANCEL and reset the clock if needed. Have you tried pressing off/cancel and resetting the clock? If not, try doing that and see what happens. Post your results. Thanks. Read More...
Michael May 06, 2011 for Model Number GW395LEPB00 My oven won't turn on when you touch the pad "oven" button. All the other touch controls are fine. Whats up? Do I need the electronic control or touch pad. Should have known not to buy a touch pad model.
1 Answer Hello Michael! If all buttons function except for the Oven button, the touch pad will need to be replaced. The original touch pad has been discontinued and now comes as a kit with the control panel. Your part number is W10122294. Thanks! Read More...
Bob April 04, 2011 for Model Number Whirlpool GW395LEPS00 Whirlpool GW395LEPS00--Baking cookies today, third batch--375F, set 11 minutes on the timer. Smell burning at 4 minutes left, open oven door, cookies are burnt badly (like they've been broiled?) Shut oven door (to minimize smoke), note that the display still says '375'. Punch cancel to turn the oven off. Try to open door --door is now latched. Let cool to room temp. Still latched. Burners still light, oven seems to operate normally now (if you jack the lock open with a hook tool). Time for a new AP3777769? AP4429328?
1 Answer Hello Bob. It sounds like the lock has shorted, and you will need to change the lock assembly and the control board. This is what the manufacture recommends. You can test the switches on the lock assembly. If they test good, you may only need the control board. Hope this helps. Read More...
Linden March 18, 2011 for Model Number GW395LEPS01 I have a whirlpool gold gas range. We recently had a power outage and when the power returned the display puts out “PF”. We have tried to reset it by pushing cancel and the display does not respond. We tried unplugging from power for about an hour and still same results. The burners work fine but the controls on the display for the oven do not. I ordered PT11333307 (9760013) Electronic control and when I installed it and gave power back to the range I got "e1-f2" on the display. HELP!
1 Answer Hello Linden! An F2 - E1 error code indicates that the Keypad cable is unplugged. Check the keypad connector for firm connection, it connects to the control board. Try pressing cancel. If the error code returns after 60 seconds it will need to be replaced. The part number is W10122295. Thanks! Read More...
Guest March 13, 2011 for Model Number GW395LEPB00 No clicking sound of oven igniter when you push the start button.
1 Answer Hello . Check the ignitor 8191123 for cracks or broke wires. If it is ok, then you may need a new spark module. WPW10331686 Hope this helps. Read More...