Customer Questions and Answers for Direct Drive Washer Motor by Whirlpool

Hello Justin. You will need to check and see if the drive block is bad on the unit. If so, it will cause the problem you are having with the noise. We will need your model number to help you with this. Thanks. http://www.appliancepartspros.com/modelnumber_locator.aspx

Steve, You also need to check and see if there is a small article stuck between the two tubs. Did you ctually take the coupler apart and check the three "legs" for damage, At this point, you will need to lower the transmission and check the clutch plate, brale shoes an spin tube bearings and shaft. Here's a Repair Forum post to help you out. [http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html ] Thanks and Good Luck

Hi Sean. The motor windings are not to be grounded one bit. This part # is WP661600. Thank you.

Hello Jimbo. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. Hope this helps. http://forum.appliancepartspros.com/washer-repair/3265-replacing-direct-drive-washer-brake-shoes.html

OldFarmer, Does the washer drain and spin ? I'm thinking you need to check the water level switch circuits W10339334 and the timer multi plug for loose connections or wires. Good Luck and Thanks

Dan, you'll need to check the motor drive coupler 285753A and the clutch assembly 285785 for excess wear and tear. But first check and make sure theres nothing stuck at the top of the tub or between the tubs. Good ZLuck and Thanks

Hello Boomtown. You will need to look and see if there is a burnt wire or component on the unit. Also remove the pump and make sure it turns freely, and the motor WP661600 turns freely. If not, you will need to replace the part that is bad. If the wires, motor, and pump are good, you will need to test and see where your loosing voltage from. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hi Keith.I would recommend changing your Motor capacitor for your motor humming. this part # is WP8572717. If it still consist on humming, then the motor part # is WP661600. Thank - you.

Hi James. Yes it sounds like you need the motor capacitor part # WP8572717. The motor coupler part # is 285753A. the motor part # is WP661600. I would suggest to first try changing just the capacitor and motor coupling, then the motor since the motor will hum only on a weak capacitor. Thanks.

Hello Dick. You will need to check and see if something is stuck inside the pump WPW10288040. If it is clear, you will want to check and see if something is stuck between the inner and outer tub assemblys. If they are clear, you may have a bad timer WPW10199989. Hope this helps.