Melinda November 03, 2017 Hello someone cut our Ice maker auger out of our freezer there is no connection to connect a new auger where can I find the little piece to attach to the wires so I can easily attach a new auger. Thank you
1 Answer Melinda, If the wires have been cut from the cabinet of the unit then there would be no way to attach them back. Read More...
Jonathan September 21, 2017 for Model Number KSSC48QMS01 Power out for 6 days after Hurricane Irma. Ice maker now makes ice, but when I press the ice dispenser lever, there is no noise of the dispenser motor working. Is there a reset, or something else I should check or do before replacing the motor?
1 Answer Hello Jonathan. You will need to test and see if there is power coming to the dispenser motor on the unit. If there is power there and the unit does not run, you will need to order and replace the dispenser motor on the unit. Thank you. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jeff September 05, 2017 for Model Number GD25DIXHS02 The gears are stripped in the auger motor assembly. Can I purchase just the gears? assembly no : 2198592
1 Answer Hello Jeff. You will need to order WP2212363 for the parts needed. You have to replace the assembly. Thanks. Read More...
Hi August 05, 2017 for Model Number 10650582001 Motor attempts to work, auger slips will not dispense ice. What could be the problem?
1 Answer Hello. This is an issue caused by the door liner being made of plastic. You see, the issue is caused by the plastic door liner changing shape by a small amount and this makes the shaft too short. Believe me, this steel shaft cannot strip. When the motor is setting effectively further away, this makes the shaft slip because it isn't meshing fully. I remove the two 1/4 inch hex headed screws and set the plastic "keeper" and spring aside. Pull the shaft up, out of the hole, (you can grab it with needle nosed pliers). Wrap electrical tape, sticky side out, around itself about 20 times or so and shove the wad of tape into the bottom end of the shaft. It may take a few trys to get the length right, but when you get it right, the shaft will mesh on both ends and it will dispense again. This is one of two ways to correct this issue. The other one is to replace the freezer door assembly. Read More...
Larry April 15, 2017 for Model Number WSF26C2EXF01 The fridge is 4 years old. The freezer makes ice but does not dispense. The repair man says that the auger motor is good. The wires test good at bottom of the door but not at top. He says wire harness in this model cannot be replaced and we need a new door or new fridge. Does this sound correct?
1 Answer Larry, If the wires in the door are damaged then yes the door itself would have to be replaced. Read More...
Cheryl February 23, 2017 for Model Number Thermidor KBUDT4265E Ice dispenser not dispensing. Took out motor, auger, ice bin. Thawed and reset internal freezer components. Additionallly, reset and re-assembled motor, hex rod, auger, etc. No visible wearing of parts, or failures. Validated that the Motor s working and turning the hex rod. However, the auger in the ice bucket is not turning. Assuming that the hex rod is not turning the auger arm. Is it possible that over time this could happen? When eyeing the parts (obviously cant see when door is closed) we're not sure that hex rod is long enough or seeded correctly into the ice bucket auger.
1 Answer Cheryl, You will want to pull out the shaft out and move the bushing a little down the shaft as it may be that it has moved. This will be the most likely cause if the motor is turning but not the auger. Read More...
Tammie January 19, 2017 for Model Number GS6NVEXVS01 My ice will not dispense from the door, it sounds like it's working like it should and the auger is turning freely, just no ice being dispensed from the door. I was going to replace the motor but i really don't feel that is the problem?
1 Answer Tammie, If the auger motor and the auger on the dispenser is turning then look for ice that may be clumping in the ice bin. Also check for air leak around the ice door as this could cause Ice to clump in the bin. If the auger is not turning when the auger motor is running then this may be either a bad auger motor or the shaft for the auger is not sitting properly to turn the auger. Read More...
Chris February 01, 2016 for Model Number GD25DIXHS00 Ice not being dispensed or crushed. Motor doesn't turn and no noise. I took the auger motor out. How do I test if the auger motor is bad?
1 Answer Hello Chris. First you'll need to remove power to the refrigerator, access the motor and tape the door switch down. disconnect the wire harness to the motor, you will be testing for voltage on the harness. reestablish power to the refrigerator. Press the Unlocked button on the ice and water dispenser front panel. Touch the AC meter test leads to wire harness pins 3 and 5, then press the ice dispenser lever. The meter should read 115 VAC. Touch the DC meter’s black test lead to wire harness pin 6, and the red test lead to pin 7, then press the ice dispenser lever. The meter should read +115 VDC ±10%. Press the Crushed ice button on the ice and water dispenser front panel. Touch the DC meter’s black test lead to wire harness pin 1, and the red test lead to pin 2, then press the ice dispenser lever. The meter should read +115 VDC ±10%. Press the Cube ice button on the ice and water dispenser front panel. Touch the DC meter’s red test lead to wire harness pin 1, and the black test lead to pin 2, then press the ice dispenser lever. The meter should read +115 VDC ±10%. If you have the correct voltages, you will need to replace the motor WP2212363. Read More...
Rob January 19, 2016 for Model Number Kenmore Refrigerator 106.50593003 Do you have the auger motor's bracket available for sale? My refrigerator original part # is 2198594 and I got an used replacement motor, part # 2188869, but it uses a different bracket.
1 Answer Hello Rob. Sorry, the bracket 2198655 has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. Read More...
Vanner October 22, 2015 for Model Number ED2FHAXS003 Ice maker auger not turning. Checked switch and power runs through. Bought new AP3084567 dispenser motor. Did not install motor just attached power plug and my new motor does not turn. There must be something between the dispense ice switch and motor that is interrupting power. Any suggestions?
1 Answer Hello Vanner. The motor will not run if the door is open. You will need to close the door then try the motor. If it still does not run, you need to trace backwards and see where your losing power at. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...