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Customer Questions and Answers for Relay Brd/Sheild by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12030147
Manufacturer Part Number: 12001694

Downdraft relay board.

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Questions & Answers

For Whirlpool Relay Brd/Sheild (Part Number: OEM12030147)

Barbieq for Model Number SVE47500B

My Jenn-air electric downdraft oven is 16 years old and has worked well. Recently, the display went blank and I replace the control board - display is now working; however, at 250 degrees the oven's internal fan comes on. And, at 350 degrees the oven shuts down, seems to be locking and unlocking, shows a code of F-- , and beeps constantly. The only way to get it to stop is either shutting off the breaker and/or opening the oven to cool it off. The oven temperature seems to be fine as the oven display temp matches an oven thermometer I place in the oven. Is the problem the power relay? If so, which part number?

1 Answer

Barbie Q. Based on the problem description. This issue sounds like it would be caused by a faulty relay board.

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Michael F. for Model Number SVD48600B

The down draft motor does not work. I just bought a new one with fan (the fan on the old one would not come loose) and it too does not work. Is there a way I can verify that the relay board (PN 12001694) is passing voltage to the motor when I press the fan button? Is there a fuse on the relay board that may be blown? If I replace the relay board I want to be certain that it is indeed bad. I already had to replace the front panel at a substantial cost.

1 Answer

Hello Michael, If voltage is getting to the fan relay board but not getting out of the board, the problem will be in the fan relay board 12001694. Otherwise, there could be a poor electrical connection at the ribbon cable or the membrane switch WP71002310 has failed.

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1 Answer

Hello Chad. It sounds like either the ribbon cable or the memebrane is bad. Check and make sure the ribbon cable is seated good and if so, you will need to order and replace the membrane WP71002310 on the unit.

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1 Answer

Hello Tim. No, based on the information you provided, it sounds like the board you are needing is W10757086. The above board is for the down draft. Hope this helps.

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1 Answer

Hi Bob. Yes, That relay board is mounted to the back of the unit. You will need to remove power. Unhook the blower assembly. Carefully pull out the unit and remove the back cover. It will be mountede on the lower Rt. side. There is a insulater shield that has to be put in place in between the relay board and the body to block heat. This relay board is part # 12001694. Thank you.

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1 Answer

Hello Frank! You will need to double check the touchpad ribbon installation in the control panel. If that is ok, you may have a bad main relay board W10757086 on the back of the range. Thanks!

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1 Answer

Hello Karen! The relay board for the bake and broil is one part. It is our part number 12001690. The item has been discontinued by the manufacture and is no longer available. Sorry!

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1 Answer

Hello Arthel. The PRB is on the back of the unit. On the board you will see an 8 pin connector with J2 beside it. That is the connector to check. If good, you will need to replace the PRB 12001689. Hope this helps.

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