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Customer Questions and Answers for Shock Absorber by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17955636
Manufacturer Part Number: W10822553

The Shock Absorber is an OEM part designed for Whirlpool washing machines. This part helps to dampen the motion of the tub during the spin cycle, reducing vibrations and noise. By absorbing the energy produced during operation, the shock absorber contributes to the stability and longevity of the machine. A well-functioning set of shock absorbers is essential for maintaining the washer's performance and preventing damage to other components.

Causes of a bad shock absorber can include wear and tear from regular use, excessive load sizes or unbalanced loads, and structural damage from moving or improper handling.

Symptoms of a bad Shock Absorber include:

  • Increased vibration and noise during the spin cycle
  • The washer moving or "walking" across the floor
  • Unusual wear on other components due to excessive movement

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Shock Absorber (Part Number: OEM17955636)

1 Answer

Hello Shawn! Yes, the last digit in the model number indicates the manufacturer changes to your appliance. Unfortunately, we do not have the specs on the parts to verify the difference in the shocks. We will need the full appliance model number to verify the shock used on your appliance. Thanks.

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1 Answer

Hello Stephane. The tub is held in position by four shock absorbers, two in front and two at the back. Each shock absorber W10822553 can be disconnected from the tub by turning the top of the shock mount counter clockwise, 90°. The shock can be removed from the washer by turning the bottom shock mount counterclockwise, 90°.

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1 Answer

Hi Dawn. Remove the front lower cover and the back cover. Use adjustable cresent wrench pliers to turn against the locks 1/4 turn to release the top and bottom of the shocks. Then collaspe the shocks and replace them one at a time. Shock part # W10822553. Thank You.

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1 Answer

Hello Eric. The inner basket should turn freely and have no play in it. If it is loose, you will need to replace the outer tub assembly W11239040. If it is not loose, you will need to replace the shocks W10822553 on the unit, based on the information you provided. Hopoe this helps.

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1 Answer

Hi Matt. This unit is only designed for the 3- shock absorbers part # W10822553. If there is any visible grease leaking and if the shock compresses easily on it's own, then replacing them is a good effort weel spent. Thank You.

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1 Answer

Hi Bob. Yes,you need to replace all the shocks at one time. part # W10822553 4-of them needed. The top springs can be bad if they look stretched part # W10135004. They come in a set as one set is all you need. However it has hardly a issue if one shock has failed. Thank You.

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1 Answer

Hello Chuck. You will need to turn the inner tub by hand and see if it feels loose. If so, you will need to replace the outer tub assembly 280232. If it is tight and the tub does not drag, you will need to remove the toe panel and back access panel and inspect the shocks W10822553. Hope this helps.

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