Dave December 01, 2013 I need the upper and lower attachment clips for a shock absorber on a whirlpool duet washer. Are they sold separately from the shock absorber? Thanks Dave
Andy July 06, 2013 for Model Number wfw9400sw00 My washer will not start, the LED readout is not working. The outlet where it plugs in is fine, and I see no dark discoloration on any electrical components. The only issue I have found is a broken shock absorber. Would the broken shock absorber cause the washer to not start/LED not work? Thanks for your help.
1 Answer Andy, The shock absorber would not cause the led/start to not work. You will want to check the connections but would most likely be the interface or the control board. Read More...
Tim June 16, 2013 for Model Number wfw9250ww01 I removed a couple of the shocks to see if they were bad. I noticed about an inch of slop before the shock appeared to work properly. Is this slop normal on these types of shocks? I would assume not. thanks, Tim
1 Answer Tim, The slope is normal on these shocks if you are referring to them being installed at an angle. Read More...
Charles May 28, 2013 for Model Number wfw9150ww01 My washer started started making a loud banging noise when it was spinning fast. After taking a look inside I see that the drum is able to move around quit a bit in the washer, the bearings are fine though. The noise I was hearing is the drum slamming into the front of the washer. I noticed that the model only comes with 3 shocks, which is most likely the reason for failure. The side that has a single shock seems to be weak. Is it fine to install two shocks on this side so this doesn't happen again in another two years?
1 Answer Charles, Your unit should have 4 shocks on it. There would be 2 in the front and 2 in the rear. If yours only has 3 then you would want to make sure that the 4th is put on. Read More...
Shane May 06, 2013 for Model Number MFW9600SQ0 My washer has been having a vibration while on the spin cycle. It is worse with heavier loads such as blankets. I looked at the shocks and replaced the front two as they were leaking grease. The vibration has improved but is still there. Is there anything else I should check or replace before replacing the rear two?
1 Answer Shane, When replacing the shocks you should always replace all the shocks at the same time. Once you replace the rear shocks, also check to make sure that the unit is level, the rubber on the feet are not damaged, that the legs are locked into place and check to make sure that the unit is on a good solid floor. Read More...
Ben April 18, 2013 for Model Number ghw9150pw4 My duet whirlpool drum moves a lot during the spin cycle. I opened up the back to check the shocks and everything seems to be in place and functionning. I also leveled off the base but it keeps shaking a lot (more than before). How do I know the shocks need to be changed or is it something else?
1 Answer Ben, You will want to check for movement of the inner tub up and down. If there is movement up and down then either the spinner support weld has broken or bad tub bearings. To check the shocks you would push down on the tub and it should spring back up. If not then the shocks are worn. Read More...
Alex January 29, 2013 for Model Number Whirlpool duet front load washer Hello. My front load whirlpool washer recently started shaking violently during the spin cycle. Inspection of the shocks displays signs that they're bad, they all have grease accumulated at the end of the shock plunger. After reading some of the questions asked in the past I stumbled across a few that suggested the tub be checked, if it spins free but moves the tub might need replacing. Can you please explain what type of movement you are referring to. My wash tub spins freely. However, it does have a bit of movement towards the shocks, not much but it isn't completely stationary. How much rotational play should there be if any . Thanks, Alex.
1 Answer Hello Alex. The inner basket is the part needing to the checked here. It should rotate fine, but nut have any movement upward, downward, or side to side. It should be snug in the bearing assembly. The outer tub assembly will move around and up and down and side to side. This is normal for it. Read More...
Michael October 16, 2012 for Model Number wfw9400sw01 The shock absorbers on my Whirlpool Duet washer model # wfw9400sw01 have 3/4" to 1" of travel before they begin to dampen the movement of the tub. Is this normal or are they bad?
1 Answer Michael, There is some "play" in the shock absorbers W10822553, but your's are on the "Outside" allowances and will need to ber repalced. All four shocks should be replaced at the same time, and also check the suspension springs W10822553 and cabinet attachment points should be checked as well(make sure there's no flexxing in the cabinet flange, where the springs and spacers attach. Read More...
Randy October 13, 2012 for Model Number WFW9400SWOO My washer is shaking very bad. It is level and on solid floor. I am going to replace the shocks. How many are on this machine? Do I also need to replace any springs? Thanks
1 Answer Randy, There are four(4) shock absorbers W10822553,and two(2) suspension springs W10135004 that suspend and support the tub assemblies. You'll need to remove the lower front access panel, the rear access panel, and the top panel to access and replace the assemblies. If you repalce the shocks and springs one at a time, you'll find it a lot easier to work with. Read More...