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Customer Questions and Answers for Refrigerator Crisper Cover Support Bar by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18017775
Manufacturer Part Number: WP2172748

Metal support bar that mounts to the refrigerator liner to hold the crisper cover frame and glass level. Replace if broken, missing, or bent.

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Questions & Answers

For Whirlpool Refrigerator Crisper Cover Support Bar (Part Number: OEM18017775)

1 Answer

Hello J.W., I'm sorry but I looked up the most probable model numbers to the one you provided and it appears the part you would need 1110756 is no longer available from the manufacturer and no satisfactory substitutions have been provided.

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1 Answer

Rose, At the end of the crisper shelf there should be a "U" shaped opening that you would slide the bar into and across. This would be at the front of the shelf.

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1 Answer

Hi George. The thermostat control part # 2176311 has been upgraded to part # 4387562. It has newer outer knob gear teeth for ease of operation. Thank you.

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1 Answer

Lee, The support rod, needs to be installed into the underside of the crisper cover. You'll need to remove the shelf flip it over and install the rod into the pre formed groove in the shelf assembly. It is not secured to the shelf and can fall out. Good Luck and Thanks

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1 Answer

Hello Paul! After further research with the manufacturer it seems that the support WP2172748 is the correct part that holds the shelf in the front. This part is a replacement and is 28 1/2" long and will need to be cut to fit the width of your appliance. Thanks!

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Paul

Thank you for your response. In follow up, I'm wondering if I'm ordering the right part. The shelf above the crispers have nothing holding them up in the front. There are holders on the refrigerator walls with a groove for something to go into, to hold up the shelf. Whatever holds it up is missing. Is that the support bar or something else? FYI, inside of fridge is Approximately 26" The support bar I ordered will not even fit across the front of the fridge. Also, I wanted to mention that the other 3 parts I ordered from you guys worked perfectly. Thanks for your help! -Paul

1 Answer

Hello Paul! Can you double check your model number please? The model that we are researching is ET19DKXDW00. The front support is approx 28 1/2". This is the part that goes in the front of the crisper shelf that supports the shelf. Thanks!

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1 Answer

Hello Paul! The front crisper support is part number 2172748, our part number WP2172748. This part seems to measure approx 28 1/2". The crisper cover gasket is part number 2172684 and is approx 26 1/2", however, this part has been discontinued with no replacements. Sorry!

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1 Answer

Hello Todd. Yes the support part is compatible with your unit and you should be able to use it on the current shelf you have. Thanks!

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1 Answer

Veronica, you'll need to remove the crisper bins and shelf from the unit and turn the crisper shelf overWP2314549, along the front edge of the shelf assembly, you'll see the molded track where the support rod WP2172748 is inserted into the shelf. Reinstall the shelf assembly and properly align and set the shelf into the standoffs molded into the wall liner. Good Luck

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