George June 28, 2020 for Model Number 10641132710 have a defrost issue replaced the control board in refrig and issue has returned. heat element test good. this unit has no bi-metal thermostat but does have a thermistor on top of coils. this is the only thing that i can see that might keep it from going into a defrost. I cant find this part on the drawings. can you please help me out with a part number.
1 Answer George, If there is a thermistor then this will be the most likely cause since the heater and the control board are both good. Read More...
Kai March 20, 2020 for Model Number MRT711BZDH00 In the freezer had more ice and that ice block all little vent windows and not cold air go down to refrigerator. I think thermistor may working. What should I do?
1 Answer Hello Kai, You should open the unit and clear the ice and the defrost drain. The defrost drain is normally the cause of this issue so clearing the defrost drain will normally correct the issue. After clearing the drain you should chase it with a piece of weedeater line to make sure it has no debris in it and then pour about 2 tablespoons of white vinegar to prevent algae formation. Read More...
Erin August 06, 2019 2019 Whirlpool side by side WRS325SDHZ Have replaced the Thermistor W10902214, Control W11196400, and harness with fuse W11366397. Seals are good. Unit continues to frost up completely every 2 weeks. Any ideas for what might be causing the issue?
1 Answer Hello Erin, your refrigerator model came with a tech sheet listing test modes, it is located either on the lower rear of the cabinet by the compressor or behind the front lower grill , use it to access the test mode and run the defrost heater test to check the defrost heater is actually working. Read More...
James July 04, 2019 for Model Number W2F79R20DW00 My whirlpool upright freezer is not freezing. Lights always come on when door is open, but it just stopped cooling at all. It spontaneously froze again, but then after a few weeks stopped cooling. I think I need a thermostat but your parts list seems to have two listed. Which on do I need, or both? Thanks for your help.
1 Answer James, For a proper diagnosis, we would need you to please verify the model number from the units' I.D. tag since it will not come up for us as a valid model number. Please post another question with all your info included thank yo Read More...
Patricia August 02, 2018 for Model Number WRF560SFYW00 Refrigerator I assume is over defrosting, which ultimately over time causes my drain hole to freeze over and then water to leak out from the front. I'll clear the drain hole of ice but then after a week or so it frozen over again.
1 Answer Patricia, You might possibly have a clogged drain hose with lint or debris.Pull out refrigerator and check that drain hose.Part #W11190084 is your drain hose. Read More...
Tim July 23, 2018 for Model Number WRF560SMYW01 ice builds up in freezer,doesnt defrost .took out thermister and checked with ohm meter showed open the heater has continuity. do i need a new thermiter
1 Answer Luie, This thermistor would be located on the evaporator coil and you will need to remove the rear wall of the freezer compartment. Once you remove the wall you would be able to replace this thermistor. Read More...
Charles November 17, 2017 for Model Number WRF560SEYM02 Whirlpool WRF560SEYM02 - Hello, can you email me or post the step by step instructions on how to remove the bottom freezer drawer so that replace Thermistor WPW10383615 ...Thanks...Charles
1 Answer Hello Charles. Remove Drawer Front 1. Open the freezer drawer to full extension. 2. Loosen the four screws attaching the drawer glides to the drawer front. See Drawer Front Removal graphic. NOTE: Loosen screws three to four turns. Keep the screws in the drawer front. 3. Lift drawer front upward and off the screws. See Drawer Front Removal graphic. 4. The refrigerator leveling/roller assembly protrudes from each side of the cabinet base. Remove the three screws attaching each assembly, and remove the assemblies. See Refrigerator Leveling/Roller Assembly graphic. Replace Drawer Front 1. Align the leveling/roller assembly with the holes on each side of the refrigerator cabinet. Using the screws removed, reinstall the assemblies to the cabinet base. Tighten the screws completely. 2. Slide the drawer glides out of the freezer compartment. Insert the screws in the top of the drawer front into the slots in the drawer brackets. See Drawer Front Replacement graphic. 3. Pull the drawer brackets toward you to position the two screws in the bottom of the drawer front into the brackets. Completely tighten the four screws. See Drawer Front Replacement graphic. 4. Replace the base grille. ¦ Pull open the freezer drawer. ¦ Align the three clips on the back of the base grille with the three tabs at the base of the refrigerator. ¦ Push the base grille in toward the refrigerator until it is firmly in place. Read More...
Charles November 17, 2017 for Model Number WRF560SEYM02 Whirlpool Model WRF560SEYM02 - i want to know the location of thermistor WPW10383615 so i can test/replace....Thanks...Charles
1 Answer Hello Charles. The thermistor is located behind the back panel inside the freezer. You will need to remove it to test/replace the thermistor. Thank you. Read More...
Brs June 19, 2017 for Model Number WZF79R20DW00 The freezer iced up in the evaporator, blocking the vents and stopping the evaporator fan. Checked the Thermistor for continuity - Yes continuity. Replaced the control box with new. Unit worked for about three weeks then malfunctioned again. Again, checked Thermistor and gets a continuity reading. Replaced the Control Box a second time and same problem re-occur about two weeks later. Defrost Heater is OK: Thermistor still read Good for continuity Could the Thermistor be the problem? Working intermittently? Model: WZF79R20DW00
1 Answer BRS, The thermistor should have a resistance reading to it. The resistance at room temp should read approximately 2.7K ohms. If it is not then this would be the issue. Read More...