Matthew December 22, 2016 for Model Number wrf560seyw01 How do you put this refrigerator into test/service mode so that you can test if the defroster works?
1 Answer Hello Matthew. Set freezer temp to lowest setting. Press SW6 and SW4 simultaneously for 3 seconds. Release both buttons after all leds light up for 1 second. SW1 will advance through the different test. Test 5 turns on heater and test 6 turns it off. Read More...
Travis November 03, 2016 for Model Number wrf560seywoo Had issues with evaporator freezing up so replaced thermistor which worked for about a year. Now having the same issue. Replaced thermistor again and also checked my heater which I found had a blown inline fuse on the neutral side.Was getting 120 on power side on a call for defrost. Any idea on a part number for this fuse.
1 Answer Hello Travis. You will need to order WPW10283809 for the part your looking for. Read More...
Jake October 20, 2016 for Model Number WRT571SMYM00 Evaporator coils iced up. Freezer is cold, but refrigerator section to warm. Checked Whirlpool website and called their parts for parts numbers of defrost thermistor and refrig section thermistor. They couldn't tell me anything other than replacing the defrost thermistor with a "newer" part which was a thermostat switch (either on or off). I knew that won't work with a control board that senses resistance changes. I bought a W10383615 thermistor from local handyman appliance parts store. Do you know the correct part numbers for these thermistors and/or the resistance values? Any help would be appreciated. Thanks, Jake
Kimball April 23, 2016 for Model Number WRT779RFYB10 My freezer is not working and where the capillary tube connects with the evaporator tube. there is a significant ice build up. Any ideas on what the problem might be ?
1 Answer Kimball, You have a restriction in the sealed system. Most likely in the filter drier WPW10143759 . You will need a certified refrigerant technician to recover the refrigerant, check and clear the system and replace the filter drier. Read More...
Derek April 20, 2016 for Model Number WRF560SFYB00 This refrigerator frosts up the back wall of freezer every five weeks. When I put it in the test mode defrost system works properly. I replaced the board. still having the same issue.
1 Answer Derek, If you have replace the control board and this did not correct the issue then the evaporator thermistor would be the most likely cause for the unit to not go through defrost. Read More...
Ed February 10, 2016 for Model Number WRT771RWYB01 Can you replace this part with a regular old bimetal?
1 Answer Ed, No the thermistor cannot be replaced with a bi-metal because the control board on the unit reads the thermistor resistance and a bi metal would just be open or closed. Read More...
Industrial Master Mechanic./Industrial Master Electrician December 15, 2015 for Model Number WRF560SEYM02 1. Is part # W10383615 the latest part number for thermistor replacement on Whirlpool model number WRF560SEYM02 and models of similar design/manufacturer? 2. Or, is there a newer design for the part with different operating parameters that will provide more efficient evaporator defrosting? 3. If so, what are the resistance readings at STANDARD temperatures for the older and newer thermistor design(s). Refer to the following statements and questions. 4. Thermistor's resistance readings are dependent on specific temperatures. Therefore, a standard temperature (F or C) to resistance ratio must be established in order to determine if a thermistor is operating within specified design parameters. Please contact Whirlpool and request the resistance readings of the thermistor part number W10383615 at an ice bath of 32 degrees F and at a stated temperature other than "room temperature". It would be best if boiling point at 14.7 lbs./psi or some other reference was given. Room temp. is vague. That information will provide a basis for determining if the component is calibrated and operating within the span of designed parameters. 5. The above information will help your staff and customers determine if the thermistor is either the problem, part of the problem or not. Guessing what is wrong, a.k.a. Easter egging, is not an efficient method of trouble shooting and it is expensive. (For those who are not aware, this appears to be a major source of refrigeration issues with all electronic controlled units from the same manufacturer.) 5. The above information would help customers determine if the thermistor is the problem or not. Guessing what is wrong, a.k.a. Easter egging, is not an efficient method of trouble shooting and it is expensive. (For those who are not aware, this appears to be a major source of refrigeration issues with all electronic controlled units from the same manufacturer.)
1 Answer Hello. WPW10383615 is the correct thermistor for the model number you provided. There is no newer designed one. As for defrosting, this is the part the manufacturer says to use. Whirlpool does not offer the resistance value on their tech sheets so you would need to contact them for that information. They do say to properly test the thermistors in the unit, you need to use the diagnostic mode listed on your tech sheet provided with your unit. Read More...
Douglas August 27, 2015 for Model Number WSF26C2EXY02 Seem this unit does not want to go into the defrost mode, the evaporator heater has continuity, the evaporator fan works, the thermostat(bi-metal) that clips on the evaporator shows continuity when evaporator is iced up, and no continuity when evaporator is at room temp. However the thermistor on the freezer side (located on the left upper wall is shown to be in series with the heater and thermostat. The ohm's reading on the thermistor at 32 degrees F is only reading about 7 ohm's and at room temp only reads about 3 ohm's, could this be my issue with the defrost cycle?
1 Answer Hello Douglas. Yes, it could be the issue with those readings. If you replace it and the issue continues, you will need to replace the control board. Read More...
Frozenfridge June 11, 2015 for Model Number whirlpool mod # WRT779RWYW00 For the last month the freezer is not keeping food frozen. The refrigerator is freezing foods. There is only one temperature controller to control both the freezer and fresh food compartment. The setting is on the preferred setting. Could it be the thermostat?
1 Answer Hello Frozenfridge, This sounds like either the damper is stuck in the open position or the control WPW10392184 has failed. Read More...
Adan May 26, 2015 for Model Number WRF560SEYM00 Coils are icing up. Opened the back panel and checked for continuity on the defrost heater assembly, was working. I checked the thermistor and get a reading of 2ohms in room temperature and about 8-9 ohms in a cup of water with ice. Seems to go higher the colder the water would get. I checked both items and seems to appear in working order. What other item can cause icing up in the coils?? Please advise.
1 Answer Adan, If the heater and the defrost thermostat check ok then the issue would be caused by a faulty control board. The control board is located on the back of the unit and is part number W11034366. Read More...