Customer Questions and Answers for Water Inlet Valve by Whirlpool

Ed, I've found model W8TXNGMWQ01. It uses original valve part number 2210494 however, that has been discontinued and we now carry the manufactured replacement, part number WP2315576. Thanks!

Hello Stephen! The inlet valve listed for your model is manufacturer replacement part number WP2315576. No, a strainer is not used on refrigerator valves. Thanks.

Eric, The new water inlet valve WP2315576 may look and mount differently, but it is still electrically and mechanically the same. when thee ice maker module cycles and rotates to the 12 to 1 o'clock position contacts close and voltage is supplied to the valve solenoids, the solenoids energize the plunger lifts and water flows through the valve to the ice maker. Try this, disconnect the wires from the valve solenoid, and attach meter leads or a test light to the wires. Remove the ice maker front cover, use a short piece of 14 gauge, insulated wire with 1/2 to 3/4 inch insulation removed from both ends. insert one end of the wire into the opening labeled T and the other end into the opening labeled H, hold the wire there until the main front gear rotates to the 7 or 8 o'clock position, then remove the wire. Observe the meter or light, when the rake arm rotates to the 12 o'clock position, the meter should register 120 VAC or the test light should illuminate. If not check for loose connections and suspect the ice maker control module.

Debb, the manufactured replacement inlet valve for ET21PK* add on icemaker kits is part number WP2315576. This is a 120v, 60hz, 35w inlet valve. Yes, this 35w can work as a replacement, per the manufacturer. Thanks!

Hello David. Check and make sure the fill tube is not frozen on the unit. If it is clear, then you will need to check the emmiter boards on the unit if your model has them. http://forum.appliancepartspros.com/refrigerator-freezer-repair/29618-ice-maker-not-working-kitchenaid.html

Darla, You will need to check the fill tube to make sure that it is not frozen but would most likely be a faulty water valve.

Hello Bill. There should be enough water to fill the tray. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Senah. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Debra. Check the water filter on the unit if your model has one. It could cause the issue your having. Also, make sure the temp is between 0 and 5°.

Kerm, You will want to test the icemaker module from V to N and make sure that when the icemaker fingers get to about the 11:30 position that there is 120 vac. If there is then the issue would be the water valve.