Customer Questions and Answers for Water Inlet Valve Assembly by Whirlpool

Hello Edwin, This will either be the water valve W10364988 or the main control WPW10253697.

Hello MJC. Makes sure the tub splines are good. If so, for the UL code you need to replace the suspension springs W10820048.

Terry, If the water is running but the unit is not filling then you will want to make sure that the drain hose is not pushed too far down into the standpipe. If this is the case it would cause a siphoning of the water out of the unit.

Hello Hillbilly. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Neill. You will need to order and replace part number WPW10161865 for the unit.

Hello Aura. You need to check and see if the water is turned on coming to the unit. Sometimes, we forget to do this after replacing a valve. If the water is on, then check and see if there is power to the water valve. If there is no power, you will need to check the pressure switch on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Steven. Sorry, you must replace the valve assembly W10364988 to change the solenoids. They do not remove.

Chris, There should be an additional code displayed( ie. F0-E2, F0-E4, etc.) The E code would help pin point the issue. As long as your water temperatures are correct, in the wash and rinse cycle, then check and make sure there are no kinks or clogs in the air tube from the control to the connector on the side of the tub. The F0-E5 code would indicate and issue with an off balanced load. You would want to check the wiring harness between the RPS sensor on the motor and the main control board for loose connections first, then replace the sensor WPW10178988 if all's OK.

Steve, There are 2 different diameter hoses that connect to the water valve. Each hose that comes off is formed to go to a certain spot and if it is the incorrect hose it would be either too short or too long. We do not have a diagram that shows where each hose would connect.

Hello Russ, You will have to get the water valve designed for your unit. The one you have will not operate properly and will even cause other issues besides a leak. If the impedance of the replacement part doesn't match the circuit, it will shoot the electronic control.