1 Answer Hello Jim! F11 fault code indicates that the communication between the Central Control Unit (CCU) and the Motor Control Unit (MCU) cannot be sent correctly. 1. Unplug washer or disconnect power. 2. Check wire harness connections to the MCU, the motor, and Central Control Unit (CCU). 3. Check the drive system for any worn or failed components. 4. Plug in washer or reconnect power. 5. Verify CCU operation by running a Diagnostic test or any cycle. 6. Check the MCU by looking for operations of the drive motor. 7. Check the drive motor for powered rotations. 8. Check that the serial harness at the MCU is not mounted upside down. The wires should be to the left when facing the MCU connectors. Read More...
Chris May 05, 2014 for Model Number Whirlpool Duet GHW9100LW1 I'm getting the Sud and F2 error message. I checked the drain trap and it was empty. I took the pump apart and the impeller looked OK and it turned freely back and forth with a little resistence as it clicked. I ran the drain cycle again and no water was draining out, the drain pump was definately running but clicking loudly. I checked the drain hose it it was empty. Could this problem be anything other then the pump?
1 Answer Chris, Probably not, based on your error codes and description, you'd want to replace the drain pump 280187 and check the tub to pump hose. You may also want to disconnect the air tube from the water level switch, and blow in the end of the hose, to make sure there are no clogs or debris in the tube, this would help to verify that there is no air left or "stuck" in the tube causing the codes. Read More...
John M May 03, 2014 for Model Number 1109944236200 I've been getting a fault code F02 on this washer and in doing the research, I'm amazed at the objects people are finding in the drain tubes and trap and I'm curious... how do things as large as washcloths, underwear, socks, keys, etc. escape the drum and clog the tube(s) and coin trap? Where is there an opening that large in the drum? By the way, I cleared the long drain hose by disconnecting the hose from the pump end, brought the drain end behind the washer out of the drain pipe in the wall and used a garden hose with a high pressure nozzle in that end to force a reverse flow of water into a bucket. Got a lot of lint and sludge. Removed and cleaned the coin trap- there was very little (almost nothing) in it and that was the first time it's been out in the life of the washer. Still getting the 02 code though. I didn't check the black large tube from the drum to the pump though. Mainly, I'm just really dumbfounded about the large objects people are finding in the drain system.
1 Answer John, There is a little space between the inner and outer front tub of the washer. This small space can allow larger items like wash clothes etc. to get through the space especially when a unit is being overloaded. This is the reason they design the pump to have a filter trap to collect these items incase they do get through. And in most cases the filter catches them and they do not get into the pump and damage the pump, although there are cases that the items do get into the pump. Read More...
1 Answer Hello Danny. Possible Causes/Procedure ¦ If too much detergent was used: – Run the unit through a RINSE/SPIN cycle. – Run a NORMAL cycle without adding any detergent. ¦ This should clear the unit of the excess detergent. 1. Check the drain hose and make sure it is not plugged or kinked. 2. Unplug washer or disconnect power. 3. Check wire harness connections to the drain pump, pressure switch, and Central Control Unit (CCU). 4. Check/clean drain pump filter of foreign objects. 5. Plug in washer or reconnect power. 6. Check drain pump. 7. Check the pressure switch. Replace the drain pump. Read More...
Bobby March 23, 2014 for Model Number ghw9100lw1 My whrilpool duet is not pumping out the water and making a funny noise in that cycle. I just want to make sure its the pump before I replace it. I took the pump out and the fan blades spin freely with my hand.
1 Answer Hello Bobby. If the pump is loud and has power, but does not pump out, you will need to replace the pump on the unit. Make sure the hoses and pump are not clogged before replacing the pump. Read More...
Lucasred March 04, 2014 for Model Number GHW9100LW1 Washer wasn't spinning clothes completely dry. The clothes are still very wet after cycle complete. I've changed pump after first checking drain filter and checking all hoses for obstructions. So, No obstructions and new water drain pump and clothes are still soggy. All washer self diagnostics run and no problems indicated Any thoughts appreciated.
1 Answer Hello Lucasred. If the pump is working properly, and the drum is not spinning out, you will need to check the control board and see if it is bad on the unit. If the board is bad, it can prevent the unit from reaching full spin speed. Read More...
Steve S. February 26, 2014 for Model Number GHW9150PWO Im getting a f2 code all drain lines are clear the washer is not pumping out water i pulled out the pump and watched the pump run and impeller turn during a cycle runs fine. but dose not pump water . I disconected the hose from the top of the washer and it drained into a buket freely with the washer shut off. is it the pump? thanks
1 Answer Hello Steve, If there are no obstructions that would prevent the water from leaving the washer, the drain pump 280187 has to be the issue. Read More...
Richard January 23, 2014 for Model Number 8181684 I pulled pump from machine, removed pump from housing. There is some axial ( in/out ) movement of impeller . Is this normal ?
1 Answer Hello Richard. There is some small movement. However, if it is excessive, you will need to replace the pump. Read More...
Victor November 19, 2013 for Model Number washer/dryer combo whirpol Water does not drain after cycle.
1 Answer Hello Victor. Check and see if the pump is clogged or if the lid switch is bad on the unit. You can test the lid switch with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Whitey October 09, 2013 for Model Number ghw9200lq I just need to change the pump motor not the whole assembly, why cant I get just motor?
1 Answer Hello Whitey! Unfortunately, the manufacturer only offers the drain pump with the motor as an assembly, part number 280187. Sorry about that! Read More...