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White Westinghouse Washer won't agitate: Common Causes & How to Fix

1Washing Machine Agitator Repair Kit

Most Common Solution
Repair Instructions:

If your White Westinghouse washer is not agitating properly, a potential solution to the problem could be replacing the agitator repair kit. This kit includes the components of the agitator that are prone to wear and failure. If any of these parts are worn out, stripped, or damaged, it is recommended to replace the entire kit.

How to Replace Washing Machine Agitator Repair Kit

  1. Shut off power and water. Disconnect the washing machine from electricity and turn off water supply valves to prepare for repairs.

  2. Remove agitator. There may be mounting bolts, tabs or clips holding the agitator in place. Use tools to detach it from the tub.

  3. Take out old components. Access the agitator shaft, splines, bearings, etc. that need replacing. Remove any worn parts.

  4. Clean the area. Wipe away residue so new components have a clean surface to mount to. This ensures a good seal.

  5. Install new bearings. Press or slide bearings onto the shaft at the appropriate positions if included in the kit.

  6. Attach new splines. Align and push splines onto the shaft if old ones were damaged. Make sure they engage fully.

  7. Insert shaft. Rotate the agitator shaft into place at the center of the tub opening. It may need wiggling into position.

  8. Reattach agitator. Lower the agitator back over the shaft so tabs, bolts or clips can be used to secure it again.

  9. Test operation. Turn power and water back on then try a spin cycle to verify smooth rotation without noises or grinding.

  10. Reinstall chrome ring. Snap any outer decorative rings back in place to fully conceal the repair work.

View White Westinghouse Washing Machine Agitator Repair Kit parts

2Washing Machine Drive Belt

Most Common Solution
Repair Instructions:

Examine the drive belt to check if it is broken or if it is not properly fitted on the pulleys. In case the drive belt is broken or loose, it should be replaced.

How to Replace Washing Machine Drive Belt

  1. Unplug the washing machine. Disconnect the power cord for safety.

  2. Access the belt. Remove the back service panel to access the motor and belt assembly.

  3. Locate the belt. Identify the rubber drive belt that connects the motor pulley to the drive pulley.

  4. Loosen motor mount. Use a wrench to loosen the bolts on the motor mounting bracket.

  5. Remove old belt. Slip the old belt off the motor and drive pulleys. You may need to pivot the motor to get slack in the belt.

  6. Install new belt. Loop the new belt around the pulleys, ensuring it is properly seated in the grooves.

  7. Retighten motor. Tighten bolts on motor mount bracket to secure in place.

  8. Reattach service panel. Replace the back service panel.

  9. Restore power. Plug washing machine back in.

  10. Test operation. Run a short test cycle with no clothes to verify smooth operation.

  11. Adjust belt tension. If the belt is loose, pivot motor slightly to increase tension and prevent slipping.

View White Westinghouse Washing Machine Drive Belt parts

3Washing Machine Drive Block or Belt

Most Common Solution
Repair Instructions:

The drive block is responsible for connecting the White Westinghouse washer transmission to the agitator. When the drive block becomes worn out, the transmission shaft can still move, but the agitator may only move slightly or not move at all. To address this issue, carefully examine the drive block for any signs of damage. If you find that the drive block is worn out, stripped, or damaged, it is recommended to replace it.

How to Replace Washing Machine Drive Block or Bell

  1. Shut off power at breaker. Turn off electricity to the washing machine at the main circuit breaker for safety during repairs.

  2. Disconnect drive belt. Use pliers or your hands to slip the belt off the drive block pulley and any other pulleys it engages.

  3. Remove outer panels. Detach the wash tub cover or other outer shields to access the drive assembly components underneath.

  4. Detach old drive block. Remove screws, bolts or other fasteners connecting the drive block to the motor shaft or suspension rod on top of the tub.

  5. Withdraw old part. Once fully detached, pull the drive block or bell straight out from the center of the wash tub.

  6. Inspect shaft. Check for damage or wear on the motor shaft or suspension rod where the replacement part will mount.

  7. Install replacement. Position the new drive block or bell properly over the shaft or rod at the tub center.

  8. Reattach securely. Replace all mounting hardware to firmly secure the new component in the proper position.

  9. Refasten belt. Loop the drive belt back around the pulley and motor shaft to transmit power for tub rotation.

  10. Refit panels. Slide outer shields back into place and restore power to test operation.

View White Westinghouse Washing Machine Drive Block or Belt parts

4Washing Machine Motor Coupling

Most Common Solution
Repair Instructions:

The motor coupling is a part that connects the White Westinghouse washer's motor to its transmission. When the White Westinghouse washer is overloaded, the motor coupling is designed to fail in order to safeguard both the motor and transmission from damage. Normal wear and tear can also cause the motor coupling to fail over time. To check if the motor coupling is broken, carefully examine it for any signs of damage. If you find that the motor coupling is indeed broken, it should be replaced.

How to Replace Washing Machine Motor Coupling

  1. Unplug the washing machine. Disconnect the power cord before servicing.

  2. Access the motor. Remove the back service panel to access the motor.

  3. Locate the motor coupling. Identify the rubber motor coupling that connects the motor to the drive transmission.

  4. Remove mounting hardware. Use a socket wrench to detach any mounting bolts or nuts on the motor and transmission shafts.

  5. Separate the coupling. With the hardware removed, the rubber coupling should detach from the motor and transmission shafts.

  6. Install new coupling. Slide the new rubber coupling onto the shafts, aligning the shafts inside the coupling.

  7. Replace mounting hardware. Reattach the bolts or nuts to secure the coupling in place between the motor and transmission.

  8. Reattach service panel. Replace the back service panel covering the motor.

  9. Restore power. Plug washing machine back in and verify proper operation.

  10. Test operation. Run a short test cycle with no clothes to confirm smooth running before regular use.

  11. Tighten if needed. If excessive vibration, tighten mounting bolts to better align motor and transmission shafts.

View White Westinghouse Washing Machine Motor Coupling parts

5Washing Machine Water Inlet Valve

Common Solution
Repair Instructions:

The Water Inlet Valve is important for a White Westinghouse washer to work properly. If it fails, it can cause issues like stopping the White Westinghouse washer from agitating. If the valve gets stuck open, it keeps filling the White Westinghouse washer with water and stops it from advancing to agitate. A clogged valve can also stop water from coming into the unit, which can prevent the unit from advancing to the agitation cycle.

How to Replace Washing Machine Water Inlet Valve

  1. Shut off water supply. Turn off the valves where the water lines attach to the washing machine. This prevents flooding during repairs.

  2. Release water pressure. Run the wash cycle to drain any remaining water trapped in the lines before proceeding.

  3. Disconnect hoses. Detach the hot and cold water hoses from the valve itself using pliers if necessary.

  4. Remove mounting hardware. Use a screwdriver to take out any screws or bolts attaching the inlet valve to the machine.

  5. Extract old valve. Ease the inlet valve out of position once it is fully detached from mountings and water lines.

  6. Inspect seal rings. If the rubber seal rings inside the valve port are cracked or deteriorated, replace them now.

  7. Install new valve. Position the replacement inlet valve where the old one sat, aligning holes for mounting hardware.

  8. Reattach securely. Replace all mounting bolts or screws removed earlier to fasten the new valve firmly in place.

  9. Reconnect water lines. Attach the hot and cold water supply hoses to the new inlet valve ports using pliers if needed.

  10. Restore water supply. Turn on valves to refill lines and test connections for leaks before operating.

View White Westinghouse Washing Machine Water Inlet Valve parts

6Washing Machine Agitator Assembly

Common Solution
Repair Instructions:

The agitator may be broken or worn out where it attaches to the inner mechanism that makes it move. To find out if the agitator is damaged inside, take it out of the White Westinghouse washer and carefully check for any signs of harm or excessive use.

How to Replace Washing Machine Agitator Assembly

  1. Shut off power and water. Disconnect the machine from electricity and turn off water supply valves before working.

  2. Remove inner and outer tub. The agitator sits inside the wash basket, so both tubs may need removal for access.

  3. Detach drive shaft coupler. Disconnect the coupler linking the agitator to the drive motor using pliers.

  4. Loosen mounting bolts. Access bolts or clips along the agitator housing and loosen them with a wrench or screwdriver.

  5. Lift out old assembly. The agitator assembly can now be gripped and pulled straight up out of the center hole.

  6. Clean mounting area. Wipe away debris inside the machine cabinet where the new agitator will seat.

  7. Position replacement. Set the agitator assembly into place, aligning its housing with the mounting points.

  8. Reattach securely. Hand-tighten all housing bolts to firmly secure the new agitator assembly in position.

  9. Reconnect drive shaft. Snap the coupler back together to link the agitator to the drive motor.

  10. Refit inner and outer tubs. Slide the tubs back in place to conceal the repair work.

View White Westinghouse Washing Machine Agitator Assembly parts

7Washing Machine Washplate

Common Solution
Repair Instructions:

If the washing machine is not agitating it's possible that the wash plate has been damaged and detached from the drive shaft. To investigate this, you can remove the wash plate and examine it to see if there is any damage.

How to Replace Washing Machine Washplate

  1. Shut off power and water. Disconnect the machine from both electricity and water sources before servicing.

  2. Remove outer tub. The washplate is inside the outer tub. Detach any clips or panels securing the tub first.

  3. Locate mounting bolts. The washplate may have bolts, screws or clips connecting it directly to the inner tub.

  4. Remove fasteners. Use a wrench or screwdriver to detach all hardware retaining the old washplate in place.

  5. Lift out old part. Gently grip and lift the washplate straight up once fully unbolted to extract it.

  6. Inspect seal rings. Check any rubber sealing rings inside the mounting rim for cracks and replace if needed.

  7. Position new washplate. Set the replacement down over the inner tub opening so bolt holes line up.

  8. Reattach securely. Replace all mounting bolts or screws to firmly secure the new washplate inside the machine.

  9. Refit outer tub. Slide the outer plastic or metal tub casing back into its locked position.

  10. Test spin cycle. Try a spin to ensure no vibrations and that water drains properly through the new washplate.

View White Westinghouse Washing Machine Washplate parts

8Washing Machine Clutch

Common Solution
Repair Instructions:

The clutch assembly in the washing machine connects the transmission to the inner tub. This connection is what allows the agitator to move and the tub to spin. To check if the clutch is working properly, remove the agitator or wash plate and see if the agitator shaft turns during the wash cycle. If it doesn't, it could be a sign that the clutch is worn out or not functioning correctly. Unfortunately, the clutch cannot be repaired, so the best solution is to replace it with a new clutch or clutch band kit.

How to Replace Washing Machine Clutch

  1. Unplug the washing machine. Disconnect power to avoid electric shock.

  2. Access the clutch. Remove the back service panel to access the clutch assembly.

  3. Drain water lines. Empty any water lines attached to the clutch using a pan.

  4. Disconnect clutch actuator. Detach the actuator rod, spring or motor from the clutch, if applicable.

  5. Loosen mounting bolts. Use a socket wrench to loosen the mounting bolts on the clutch assembly.

  6. Remove clutch. Carefully work the clutch off the drive shaft once bolts are detached.

  7. Install new clutch. Slide the new clutch onto the drive shaft and align it into place.

  8. Tighten mounting bolts. Secure the clutch by tightening the mounting bolts with a socket wrench.

  9. Reconnect actuator. Reattach the actuator rod, spring or motor to the new clutch.

  10. Replace service panel. Reattach the back service panel once done.

  11. Restore power. Plug washing machine back in and test operation.

  12. Check engagement. Verify the clutch engages properly when cycled on and off.

View White Westinghouse Washing Machine Clutch parts

9Washing Machine Drive Motor

Common Solution
Repair Instructions:

The drive motor could be the cause of the problem, but it's not usually the main culprit. Before jumping to replace the drive motor, it's important to check other White Westinghouse washer components that are more commonly known to have issues. Only if none of those components are defective should you consider replacing the drive motor. To determine if the drive motor is indeed faulty, start by making sure it's receiving power. If the drive motor makes a humming sound but doesn't run, is noisy, or doesn't turn freely, then it should be replaced.

How to Replace Washing Machine Drive Motor

  1. Unplug White Westinghouse washer and secure access. Disconnect power and open rear or bottom panel for protected access.

  2. Detach drive belt. Remove belt over pulleys attached to motor and drum. Note routing for replacement.

  3. Disconnect wiring. Unplug electrical connections to motor, noting wire colors/positions.

  4. Loosen mounting hardware. Remove screws or bolts attaching motor to inner chassis.

  5. Manoeuvre out old motor. Gently ease motor from supports, wiggling as required. Check mounting point for wear.

  6. Clean mount area. Wipe away debris where new motor will sit using dry cloth.

  7. Fit replacement motor. Carefully slide motor into position, aligning mounts. Refit hardware.

  8. Refit wiring. Reconnect electrical plugs to new motor ports in reverse of removal.

  9. Replace drive belt. Route replacement belt correctly over pulleys.

  10. Test operation. Run empty cycle and check for unusual noise before regular use. Troubleshoot as needed.

 

View White Westinghouse Washing Machine Drive Motor parts

10Washing Machine Control Board

Common Solution
Repair Instructions:

The washing machine control board is responsible for supplying power to various electrical parts of the White Westinghouse washer. If the control board is defective, it may fail to deliver power to the drive motor during the wash cycle, resulting in the White Westinghouse washer not agitating. To troubleshoot this issue, you should first check the functionality of the lid or door switch using a multimeter. If the switch is working correctly, it suggests that the control board is likely the problem. You can visually inspect the control board for any signs of burning or damaged components. Refer to the appliance's wiring diagram so you can use a multimeter to test the power output terminals on the control board. These steps will help identify if the control board is faulty and needs to be replaced.

How to Replace Washing Machine Control Board

  1. Unplug the washing machine. Disconnect the power cord before servicing to prevent electric shock.

  2. Open the control panel. The control board is located behind the control panel on the White Westinghouse washer front.

  3. Label connections. Take note of where each wire and connector is attached to the control board.

  4. Disconnect wires. Carefully detach all wiring harnesses and connectors from the board.

  5. Remove mounting screws. Use a screwdriver to remove any screws securing the control board.

  6. Remove control board. Carefully pull the control board free from the White Westinghouse washer once all wires are detached.

  7. Install new control board. Align the replacement board into position and insert mounting screws.

  8. Reconnect wires. Attach all wiring harnesses and connectors to the matching terminals on the new board.

  9. Close control panel. Carefully close the control panel once the new board is installed.

  10. Restore power. Plug in the washing machine and test operation.

  11. Program control board. You may need to program or configure the new control board if it doesn't operate correctly.

  12. Test cycles. Run short test cycles to verify the White Westinghouse washer is functioning properly before regular use.

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11Washing Machine Motor Control Board

Common Solution
Repair Instructions:

The motor control board is responsible for supplying power to the motor. If the motor control board is faulty, it can cause issues with the White Westinghouse washer's functionality. This means that the White Westinghouse washer might not work correctly or might not work at all. To troubleshoot this problem, start by examining the control board for any components that appear burned out. Verify whether the motor control board is indeed defective by checking if it is supplying power to the motor. If the control board has power but fails to provide power to the motor, it should be replaced with a new one.

How to Replace Washing Machine Motor Control Board

  1. Unplug the washing machine. Disconnect power to avoid electric shock.

  2. Access the control board. Remove the back service panel to locate the motor control board.

  3. Label wire connections. Take note of where all the wiring harnesses connect to the control board.

  4. Disconnect wires. Detach all the wire harnesses by hand or using pliers.

  5. Remove mounting screws. Use a screwdriver to remove any screws securing the control board.

  6. Remove old control board. Carefully detach the old motor control board from the washing machine.

  7. Install new control board. Align the new motor control board and reinsert the mounting screws.

  8. Reconnect wiring. Attach all the wiring harnesses to the correct terminals on the new control board.

  9. Replace service panel. Reattach the back service panel once done.

  10. Restore power. Plug in the washing machine.

  11. Test operation. Run a test cycle and check that the motor functions properly before regular use.

  12. Troubleshoot issues. If the motor still does not operate right, double check the wiring connections.

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12Washing Machine Transmission

Common Solution
Repair Instructions:

To determine if the White Westinghouse washer transmission is causing the agitator to not turn during the wash cycle, you can perform a simple observation. Start by removing the agitator or wash plate and see if the agitator shaft rotates. If it doesn't rotate, it suggests that the White Westinghouse washer transmission might be worn out or defective. Transmissions contain gears that can fail, resulting in the White Westinghouse washer's inability to agitate. It is important to note that this is a rare occurrence. Before considering a transmission replacement, it is advisable to thoroughly check all the other components mentioned in the troubleshooting guide. If the motor is successfully turning the transmission but the White Westinghouse washer still fails to agitate, then replacing the transmission might be necessary.

How to Replace Washing Machine Transmission

  1. Unplug machine and open panels. Disconnect power and remove rear/bottom access panels for protected internal access.

  2. Detach transmission belt. Remove belt from motor pulley and any transmission pulleys it engages.

  3. Disconnect wiring harnesses. Unplug any electrical plugs connected to transmission controls.

  4. Loosen mounting hardware. Remove retaining bolts or screws securing transmission to machine frame.

  5. Extract transmission assembly. Ease transmission from mounts, wiggling side-to-side if stuck. Take care not to damage parts.

  6. Clean transmission area. Wipe away debris from mounts where new unit will sit using dry cloth.

  7. Install replacement transmission. Line up mounting holes and hand-start bolts to avoid cross-threading.

  8. Reconnect wiring harnesses. Plug in any electrical connections removed earlier.

  9. Replace transmission belt. Route belt correctly over pulleys, tensioning as per machine specifications.

  10. Test operation. Run empty cycle and check for unusual noises before using for clothes washing.

View White Westinghouse Washing Machine Transmission parts

13Washing Machine Door Lock

Common Solution
Repair Instructions:

The door lock on the White Westinghouse washer is responsible for keeping the door securely closed while it's in use. When the door is closed, the White Westinghouse washer can start its operation. If there's a problem with the door lock, the White Westinghouse washer door won't close properly. The door lock can have either mechanical or electrical failures. Take a look at the door lock to check for any signs of damage. If the door lock is damaged or doesn't latch correctly, it needs to be replaced. To find out if there's an electrical issue with the door lock, you can use a multimeter to test each of the door lock switches for continuity. This will help determine if the door lock has failed electronically.

How to Replace Washing Machine Door Lock

  1. Shut off power. Unplug the washing machine from the electrical outlet or turn off the power at the circuit breaker to ensure the machine won't accidentally turn on during repairs.

  2. Remove outer cover. Use a Phillips head screwdriver to remove any screws securing the outer plastic or metal cover. Lift it off to access the inner components.

  3. Disconnect old lock. Locate the door lock assembly, usually on the bottom left or right side of the tub opening. Unplug any electrical connections and unwind wire clips or ties holding the wires in place.

  4. Unfasten lock bolts. Use your screwdriver to remove any mounting bolts, screws or clips attaching the old lock to the washing machine frame. Lift it out once it's fully detached.

  5. Align new lock. Hold the replacement lock in position so the bolt holes line up with the frame. Make sure gaskets or seals are in the correct position first if applicable.

  6. Reattach with bolts. Thread the mounting bolts back through the lock and tighten them to secure it firmly in place. Do not overtighten.

  7. Reconnect wires. Plug any electrical connections back into the replacement lock and secure wires with ties or clips to protect them.

  8. Replace cover. Slide the outer cover back into position and install the retaining screws to complete the repair. Restore power and test that the new lock is functioning properly before use.

View White Westinghouse Washing Machine Door Lock parts

14Washing Machine Stator Assembly

Common Solution
Repair Instructions:

The stator and rotor work together to generate a powerful magnetic field that makes the tub rotate in different directions. If the windings on the stator are harmed, the White Westinghouse washer won't be able to spin or agitate properly. It is important to inspect the stator for any damaged windings or other defects that may be present.

How to Replace Washing Machine Stator Assembly

  1. Unplug the washing machine. Disconnect power to prevent electric shock.

  2. Access the stator. Remove the back service panel to access the stator assembly.

  3. Disconnect wiring. Detach the wiring harness leads from the stator windings.

  4. Loosen mounting bolts. Use a socket wrench to loosen the bolts securing the stator.

  5. Remove stator. Carefully detach the old stator assembly from the outer tub.

  6. Install new stator. Align and mount the new stator assembly against the outer tub.

  7. Tighten mounting bolts. Tighten the mounting bolts securely with a socket wrench.

  8. Reconnect wiring. Attach the wiring harness leads to the terminals on the new stator.

  9. Replace service panel. Reattach the back service panel.

  10. Restore power. Plug in the washing machine.

  11. Test operation. Verify proper functioning by running a test cycle.

  12. Troubleshoot issues. If problem persists, check wiring connections on stator.

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15Washing Machine Suspension Rod

Common Solution
Repair Instructions:

In most top-load White Westinghouse washers, the tub is supported by four suspension rods. When one of these rods gets dislodged or breaks, the control board may pause the agitation cycle multiple times to attempt to balance the clothes. It is common for suspension rods to be sold as a set of four, and it is advisable to replace all four rods simultaneously to prevent uneven wear. This will help maintain the White Westinghouse washer's performance and durability.

How to Replace Washing Machine Suspension Rod

  1. Unplug the washing machine from the power source. This ensures the washing machine will not start during the repair.

  2. Tip the washing machine back. Carefully tip the washing machine back to access the bottom panel. You may need assistance to prevent the machine from tipping over.

  3. Remove the bottom panel. The bottom panel is usually held in place by screws along the bottom edge. Use a screwdriver to remove the screws and detach the panel.

  4. Locate the suspension rod. The rod will extend from the washing machine tub to the base. Identify which suspension rod needs replacing.

  5. Remove the retaining clips. Use pliers to detach the retaining clips or rings holding the suspension rod in place.

  6. Slide out the old rod. Carefully slide out the old rod from the washing machine tub and base. You may need to wiggle it side to side to detach it.

  7. Install the new rod. Slide the new suspension rod into place, inserting it into the tub and base.

  8. Secure with retaining clips. Reattach any retaining clips or rings to hold the new rod firmly in place.

  9. Replace the bottom panel. Line up the bottom panel and screw it back into place along the bottom edge.

  10. Return the washing machine to upright position. Carefully tip the washing machine back to an upright position.

  11. Plug washing machine back in. Reconnect the power source so the washing machine is ready to use.

  12. Test it out. Run a test cycle with no clothes to verify the washing machine is functioning properly before using again.

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16Washing Machine Lower Agitator

Common Solution
Repair Instructions:

It's possible that the lower agitator has been damaged or worn down where it connects to the drive system inside. To check if this is the case, you'll need to remove the lower agitator from the White Westinghouse washer and carefully examine it for any signs of damage or wear. This will help you determine if the inside of the lower agitator has been stripped. By conducting this inspection, you can identify any issues with the lower agitator and take appropriate action to address them.

How to Replace Washing Machine Lower Agitator

  1. Shut off power and water. Disconnect the washing machine from electricity and turn off water supply valves before starting any repairs.

  2. Remove upper agitator. Take out the center post of the upper agitator to access the lower portion below it.

  3. Detach splash guard. Unscrew or detach any clips holding the plastic splash guard over the lower agitator area.

  4. Locate mounting bolts. The lower agitator will be secured inside the washing tub with bolts, screws or clips.

  5. Remove fasteners. Use your screwdriver or wrench to take out all mounting hardware connecting the lower agitator.

  6. Withdraw old agitator. Pull firmly but smoothly on the lower agitator to remove it from the tub once fully unbolted.

  7. Position replacement. Set the new lower agitator into place where the old one was secured inside the tub base.

  8. Reattach securely. Replace all mounting bolts, screws or clips to bolt the new agitator firmly in its proper position.

  9. Refit splash guard. Push the plastic splash guard backing into place over the agitator area.

  10. Reassemble upper section. Replace the upper agitator post and spin it to ensure smooth operation before powering up.

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17Washing Machine Upper Agitator

Common Solution
Repair Instructions:

There could be damage or stripping at the connection point between the upper agitator and the lower agitator. To determine if this is the case, carefully examine the agitator for any signs of damage or wear around the connection point. This inspection will help you identify any issues with the upper agitator and assess if there is any stripping or damage present.

How to Replace Washing Machine Upper Agitator

  1. Shut off power and water. Disconnect the washing machine from electricity and turn off water supply valves before working on it.

  2. Remove top bearing cap. The cap at the top of the agitator may need a tool to detach. Set aside for now.

  3. Lift out center post. Grip the center post of the upper agitator and gently lift it straight out of the wash basket.

  4. Remove agitator blades. An agitator may have screws or clips securing each individual blade. Remove fully.

  5. Check center post. Inspect the post for damage or wear before installing new blades. Replace if needed.

  6. Attach replacement blades. Secure the blades onto the center post one at a time with the original screws or clips.

  7. Position in tub. Lower the center post back into the center hole of the wash basket so it sits flush.

  8. Refit bearing cap. Set the bearing cap back on top of the agitator shaft and secure it with mounting hardware.

  9. Test spin function. Try rotating the agitator by hand and check that it turns smoothly without noise or binding issues.

  10. Reinstall any panels. Replace any top covers or shields removed earlier before operating the machine.

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18Washing Machine Shift Actuator

Common Solution
Repair Instructions:

The washing machine shift actuator is responsible for making the transmission switch between agitating and spin. If the shift actuator is not working properly, the transmission may get stuck in the spinning mode, which prevents the White Westinghouse washer from agitating. To check if this is the issue, you can remove the agitator or wash plate and see if the shaft moves during the wash cycle. If it remains stationary, it's possible that the shift actuator is defective.

How to Replace Washing Machine Shift Actuator

  1. Prepare for the replacement: Gather the necessary tools and equipment for the replacement process. You will typically need a wrench, pliers, screwdriver, and a replacement shift actuator that matches your specific washing machine model. Make sure that the washing machine is unplugged and disconnected from any power source.

  2. Access the shift actuator: The shift actuator is usually located near the motor and transmission assembly of the washing machine. Depending on the model, you may need to remove the control panel or the rear access panel to access the shift actuator. Consult the manufacturer's instructions or the washing machine's manual for specific guidance.

  3. Disconnect the wiring: Locate the wiring harness connected to the shift actuator. Carefully disconnect the wiring by gently pulling apart the connectors. Take note of the positions or colors of the wires for proper reconnection later.

  4. Remove the old shift actuator: Use a wrench or pliers to loosen and remove any mounting screws or bolts that secure the shift actuator to the washing machine. Once the fasteners are removed, carefully detach the old shift actuator from its position.

  5. Install the new shift actuator: Take the replacement shift actuator and align it with the mounting location on the washing machine. Ensure that it fits securely into place. Use the previously removed bolts or screws to fasten the new shift actuator to the machine. Tighten them appropriately but avoid over-tightening.

  6. Reconnect the wiring: Reconnect the wiring harness to the corresponding connectors on the new shift actuator. Match the wire positions or colors as noted earlier to ensure correct alignment. Ensure that the connections are secure and properly seated.

  7. Replace the control panel or access panel: If you removed the control panel or rear access panel to access the shift actuator, reattach it securely. Align it properly and use the appropriate screws or fasteners to secure it in place.

  8. Test the washing machine: Plug the washing machine back into the power source and conduct a test run to ensure that the new shift actuator is functioning properly. Run a cycle and observe the shifting mechanism to verify that the replacement was successful. Pay attention to any unusual noises or malfunctions.

  9. Clean up and dispose of old parts: Dispose of the old shift actuator and any other replaced parts responsibly. If the old parts are recyclable, consider taking them to a recycling center. Clean up your work area and store your tools properly.

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19Washing Machine Main Control Board

Common Solution
Repair Instructions:

The main control board of a washing machine supplies electricity to most of its electrical parts. If the control board is defective, it may fail to provide power to the drive motor during the wash cycle, causing the White Westinghouse washer to not agitate. To diagnose this issue, it's important to check if electricity is reaching the drive motor. Start by testing the lid or door switch with a multimeter to make sure it's functioning correctly. If the switch is fine, then it's likely that the control board is to blame. Inspect the control board for any signs of burning or damaged components. Additionally, consult the appliance's wiring diagram and use a multimeter to check the power output terminals on the board.

How to Replace Washing Machine Main Control Board

  1. Unplug the washing machine. Disconnect power to prevent electric shock.

  2. Open control panel. Unscrew the control panel on the White Westinghouse washer to access interior.

  3. Locate control board. The main control board is mounted to the cabinet interior.

  4. Label wire connections. Note where each wire harness connects to the control board.

  5. Disconnect wires. Detach all wire harnesses from the terminals on the control board.

  6. Remove mounting screws. Use a screwdriver to remove screws securing control board.

  7. Remove control board. Carefully detach old control board from the White Westinghouse washer.

  8. Install new control board. Align replacement board and reinsert mounting screws.

  9. Reconnect wires. Attach all wire harnesses to proper terminals on new control board.

  10. Close control panel. Carefully close and screw the control panel back on.

  11. Restore power. Plug in washing machine and test operation.

  12. Program control board. You may need to program the new control board if needed.

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20Lid Not Fully Closed

Repair Instructions:

For most top load washing machines, it is important to have the lid fully closed in order for the White Westinghouse washer to agitate or spin. After loading the White Westinghouse washer, make sure to securely close the lid and check for any obstructions. This ensures that the White Westinghouse washer can operate properly and carry out the agitating and spinning functions effectively.

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21Incoming Power Problem

Repair Instructions:

Make sure the White Westinghouse washer is properly connected to a power source and that the wall receptacle has electricity. To verify if there is power, you can try plugging in another small device into the same receptacle. If this device receives power, it indicates that the receptacle is functioning correctly. If there is no power, it is important to check if the circuit breaker has tripped. The circuit breaker is a safety feature that shuts off power to the receptacle in the event of an electrical overload. If the breaker has tripped, you can reset it by flipping it to the "ON" position. This should restore power to the receptacle and allow the White Westinghouse washer to function properly.

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