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Freezer running warm (soft serve consistency ice cream). Set temp control to 9 (coldest setting) before compressor turned on. Figured it was the temp control. Went to AppliancePartsPros.com and found my appliance. Problem was, the schematic didn't show the temp control and I couldn't find it on the parts list. Called the 800 # and a rep helped me not only find the right part, but she asked me questions about the appliance operation and what I did to determine the cause. Then she... Read more
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