I visited AppliancePartsPros website, entered the part number for my dishwasher and looked at the possible solutions draining issues. I knew because I was not hearing any noise from the dishwasher when I attempted to drain it, that it was likely the drain pump. I purchased the drain pump, it arrived within two days using the second cheapest shipping option (can't recall what the option was called). Once I got the part, I followed the instructions in the video and repaired the dishwasher. I took me under a half hour from start to finish and that included mopping up the water that spilled out when I turned it on it's side. The inside was dry as was the hose drained but still a lot of water came out, so put some towels on the floor before you turn your dishwasher over. This was an easy repair, thanks to AppliancePartsPros fantastic website!