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Customer Questions and Answers for Refrigerator Main Control Board by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM21564309
Manufacturer Part Number: WR55X10942C

Fix a refrigerator that won't cool or has temperature control issues with this main control board. Moderately difficult repair, taking 15-45 minutes.

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Questions & Answers

For Ge Refrigerator Main Control Board (Part Number: OEM21564309)

1 Answer

Hello Yovani. Yes, it sounds like the main board is bad and will need to be replaced on the unit.

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1 Answer

Dw, You will need to replace the evaporator fan motor WR60X10185, because of the noise. The fan motor is a variable speed motor and the normal fan noise will vary depending on circumstances, temperature,etc.this is normal .

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1 Answer

David, Most likely the issue with your refrigerator will be in the refrigerator damper assembly. The Damper is located in the upper left corner of the refrigerator section. To access you will need to pull the duct assembly down. You will want to check to see if the damper door is broken. If broken you will need to replace it with part number WR49X10091.

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1 Answer

Hello Phillip, This depends on where it was purchased. We will replace it WR55X10942C for 365 days from the date ytou ordered it from us.

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Chip B for Model Number PTS25SHPARBS

I have a GE Profile Arctica Top Freezer refrigerator purchased approximately 2003. Model # PTS25SHPARBS - Serial # LR303218 The unit has run with no issues up until 2 weeks ago. The fresh food and freezer lights, condenser fan, evaporator fan and touch pad were working but the compressor was not running. Diagnostic tests with a volt meter showed the compressor was not receiving any voltage from the main control board. I removed the main control board and found that it had a burn mark behind the 832A-1C-S relay. I replaced the main control board with a new unit and the refrigerator ran correctly for 1 day. On the second day the temperature of the freezer and fresh food areas started to climb. All of the fans still worked but the temperature touch pad was dark (new symptom) and the compressor was not running again. I unplugged the refrigerator and reset all of the connections on the main board. The temperature touch pad display and compressor started working again... but only for about 30 minutes. The fresh food and freezer lights are still working but the condenser fan, evaporator fan, touch pad (dark) and compressor are all not working. I tried reseating the new main control board connections again with no change. I then removed the new control board and found no damage or burn marks. I then placed the old burnt main control board back in the refrigerator and returned to my original problems. (The fresh food and freezer lights, condenser fan, evaporator fan and touch pad all working but the compressor was not running. Diagnostic tests with a volt meter showed the compressor not receiving any voltage from the main control board.) Any help much appreciated.

1 Answer

Rosalyn, You will want to check the connection at the bottom of the freezer door to make sure of no loose or broken wires. If the wiring checks ok then you will need to replace the main board as it would be causing the issue.

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