Fred H February 20, 2017 for Model Number GE Profile TFX25CRY My fridge is a GE Profile and the fridge side is freezing the pop It is acting like a freezer. I have also noticed some water on the floor at times. Does it have a drip pan ? Appreciate your time!
1 Answer Fred, The part that would be needed is the cold control WR9X499 which unfortunately been discontinued with no suitable replacement available. There is also a drain pan which is part number WR32X1427. This has also been discontinued by the manufacturer with no suitable replacement available. Read More...
Slc She January 22, 2017 for Model Number PSS26NSTDSS I have seen it asked before but not a helpful answer. I am replacing this defroster (again) since the one I just replaced it with 5 months ago melted the connectors and I need to replace the 1/8 female spade connectors. My problem is I have search high and low online and in every store around me for high temperature female 1/8 insulated connectors for this application and I can't find them anywhere. It is getting very frustrating. My part will be delivered tomorrow from you guys but I have no way to hook it up. Can you please provide a link or any information on where I can find these connectors or something that you would recommend to connect it with?? Been living out of a cooler for a week so asap would be great! Thank you so much!
1 Answer Sic she, Since you don't have time to wait for shipping, your best bet would be to try the local "Radio Shack" or electrical supply store. you may even want to try Wal mart or the local hardware automotive parts store. You don't really need "hi temp " terminals, but brass connectors would be nice. the heater is energized for 10 to 15 minutes, as long as the terminals are crimped to the wires properly and tightly you shouldn't have any issues. Just make sure you don't handle the heater by the glass tube or disturb the connectors at the end of the tube, That's where and when most of the problems occur, Read More...
Esmer January 17, 2017 for Model Number GSS25JFMCWW I have a GE frig model GSS25JFMC WW. The top on both sides is not cooling only the bottom on both sides I opened the freezer back panel and removed the frozen ice on the coils. I am trying to order the heater coil since I checked for continuity and got no results. The frig has one heater but not sure if it's the 9 inch or 12 inch or what part I can use for the fridge model. I also noticed that their is no activity on the evaporator fan I don't know if I need to replace only the fan or the motor as well and if so what part can I use as well ?
1 Answer Esmer, The part number for the defrost heater on your unit will be WR51X10055. The fan not running would most likely be caused by a faulty fan motor but you can test to see if it is getting 12 vdc to it. If it is then replace the fan motor. If it is not then replace the control board. Read More...
Mathew October 04, 2016 My refrigerator does not get cold in the fresh food section. What should I do? What part(s) do I need to fix the problem?
1 Answer Hello Mathew, If we could please ask you to post a new question that includes the model number from your units' I.D. tag, we will be able to look up the parts list to see what part(s) you may need to correct the issue. Thank you for your patience and understanding in this matter. Read More...
Nelson R September 14, 2016 gsh25jsxss ge and it comes with heater (WR51X10055) I'm wondering if I can connect it to 120 power using a timer with heating. Control , I change the compressor but I need to turn it off , it is working now but the heating element is not working , I just got a new one from the dealer . Can I connect this heater to 120 what's power ? Thank you .
James W September 13, 2016 for Model Number G E model GSS25JFPDCC The inlet tube is freezing and want allow water to come through.
1 Answer Hello James. If it is freezing in the freezer door, you will need to install a heater kit WR49X10173. Read More...
Robert September 11, 2016 for Model Number TFX25JPCE WW Frig. Around 50 degrees,freezer not totally freezing food ,but not thawing. Took out the defrost thermostat which clips on the tubing.My question is should the t-stat be n/o or n/c when i remove it and ring it out.Showing continutity through heater.Am i on the right track ?The t-stat is showing open.
1 Answer Robert, You will want to check the continuity of the defrost thermostat with it on the evaporator and it should read closed. If you take it out it will read open if it gets too warm. You would also want to check continuity of the heater. If the thermostat is reading closed once it gets to 15 degrees then it would be good. Read More...
Dawn August 29, 2016 for Model Number GSS25QSTASS The actual temperatures are much warmer (about 30 degrees warmer) than the set temperatures. We called a repairman and he came out and within 10 seconds they said we needed a new defrost system. I was just reading all the information about parts and possible fixes and it looks like we might be able to fix this ourselves. Do you think so?
1 Answer Hello Dawn, This is not a difficult repair. Turn off power to the refrigerator, remove the shelves, and remove the rear wall of the freezer. You will need to use a hair dryer to melt all of the frost from the coils. Do not touch the coils or try to hammer or chisel the frost/ice away as this can destroy the refrigerator. Place a rag or towel over the defrost drain hole at the bottom to prevent anything dropped such as screws from entering the small opening should they be dropped. Remove the two screws from the heater bracket WR51X10055 and disconnect the two wires. Replace the heater assembly in the reverse order. Allow 24 hours for the unit to drop back to normal operating temperature before trusting it with anything with live bacteria such as dairy products. Read More...
Vickie Lee August 19, 2016 for Model Number GSL25JFPABS I have a GE refrigerator ...model # GSL25JFPABS. I need to replace the heater. Not sure if it is 9" or 12". Didn't know if I could use the double heater. Thanks, Vickie
John June 04, 2016 for Model Number GSH25JFXNWW Refrigerator Freezer seems to be ok then ice begins to thaw, drip basin in the door fills with water, temp goes down in both units. In a while everything comes back to normal and the same thing happens again. I ordered and installed main control board but it did not correct the problem.........what next?.....Frustrated!
1 Answer John, It sounds like the unit may be getting stuck in the defrost and could possibly be a issue with the defrost thermistor which is part number WR55X10025. Read More...