Thomas April 20, 2024 for Model Number GFE26GGKBWW Having multiple issues with the refrigerator. Believe the fan in the refrigerator portion has failed, as the drain was caked in ice. This is not the first time we've had to do this, we did it several months ago, and at that time both of the drains were caked in ice. This time we only had to clear out the one in the refrigerator. We are not sure the fan is actually working as the refrigerator is now not cooling down. Top shelf is about 54 degrees, the meat tray is about 40, and the refrigerator is set at 38, and it's been close to 24 hours now. The freezer is set to zero, and an infrared thermometer on some items in the freezer show they are at 10 degrees. We are not sure if this other problem is related. It always seems to take a long time to make ice. Now the problem is that there is ice in the icemaker, but it won't dispense. Is this related to possibly the fan not working?
1 Answer Thomas, The fan not running will not cause the icemaker to not dispense unless the ice is clumping together. You will want to clear the ice in the refrigerator compartment and then go to the back of the unit and ensure that the drains are cleaned out. Once the ice is clear recheck everything to make sure that the fans are running. Read More...
Bruce July 31, 2023 for Model Number GNE29GGKFWW ice maker is WR49X31524. can you adjust ice cube size?
1 Answer Hello Bruce, according to the manufacturer there is no adjustment for ice cube size. Read More...
Ryan May 12, 2023 for Model Number Pye22pshiss I replaced the icemaker and both water valves inside the refrigerator but it still won't make any ice. I checked the water line from the water valve inside the door to the icemaker and it's clear too with no ice built up. Is there a way to put this refrigerator in diagnosis mode to see what could be causing the icemaker to not kick on?
1 Answer Ryan, You need power, water, and freezing temp to make. Temp comes from a fan in the freezer section sending air to the ice maker area. Needs to be around zero. Power is coming from the main control board. 120 VAC. And with replacing all the water valves that shouldn't be an issue. So it would likely be a temp or power issue. Temp would be the easiest to determine. Read More...
Ed August 30, 2022 for Model Number GFE29HSDESS The ice maker on the door does not get water. It sounds like it is trying to fill but no water. The water dispenser on door works and the lower ice maker in the freezer works. Not sure if a new icemaker assembly will solve this. Any suggestions or comments. Thank you.
1 Answer Ed, The water valve has multiple solenoids which would be separate for ice and water. You will want to test to see if the icemaker solenoid is getting 120 Vac when the icemaker cycles. If there is then this will be a faulty icemaker assembly. Read More...
Brandon October 29, 2021 for Model Number GFE28HMKEES Hi there, I'm having an issue where my ice maker appears to be overfilling or leaking during the fill process, causing ice buildup around the bin. We're still getting plenty of ice, and they appear normal size, but every couple of weeks we have to break out big ice chunks that are preventing the mechanism from spinning to dispense the ice. We also have had the ice bin get stuck in the door due to the ice buildup. Do you think this is a symptom of a bad ice maker or something else? Thanks!
1 Answer Hello Brandon, as a general rule with this type of problem the water valve WR57X10098 gets replaced first, (its located in the ice maker area in the door, not the one on the rear bottom of the cabinet) if the problem still occurs the ice maker [WR30X10164] gets replaced also. Read More...
Jacob April 20, 2021 for Model Number PYE23KSDDSS My ice maker was having issues making ice, the water is coming into the unit fine but wasn't fully freezing before flipping the cubes into the bin. New ice maker arrived and install went fine, but issue remained, is there a different item that needs to be replaced?
1 Answer Jacob, The only thing that would allow the icemaker to cycle would be the thermostat located inside the icemaker and the main control board on the unit. This sounds like the main control board would be the issue. Read More...
Wayne September 16, 2020 for Model Number GE: GRE28GSKJSS My icemaker is not working and I just ordered and replaced the icemaker. The installation went well, I followed the video instructions. However my icemaker is still not making ice. What would be the best way to troubleshoot to decide what part to order?
1 Answer Wayne, it would be recommended that the fill tube going into the ice maker is inspected for an ice block as this can indicate a leaking valve. If there is an ice block, it would need to be cleared and the valve replaced. If there is not an ice block, the next step would be to identify if the temperature is less than 10°F as the ice maker would not be able to efficiently or properly produce ice at a higher temperature. This can be done using a thermometer and letting the door stay closed for 5 minutes. If these things check out to be good, the next step would be identifying if the icemaker is getting proper voltage when the door switch is taped in the closed position. Read More...
Wayne September 14, 2020 for Model Number WR30X28681 Is there a way to know if it is the ice maker that is broken? My unit was knocking, and now it is not making ice. However I want to make sure one of the other parts is not broken.
1 Answer Hello Wayne, the knocking noise indicates that the ice maker's internally gearing has failed. The ice maker WR49X31524 is replaced as an assembly. Read More...
Bill May 17, 2020 for Model Number DFE28JMKLES How do I add an ice maker to my bottom drawer freezer compartment?
1 Answer Hello Bill, it is not possible to add an additional ice maker to the freezer, the model was never designed for it. Read More...
Roy W. April 09, 2020 for Model Number GFE28HSHESS On this model, there are 2 ice makers, one on the door to dispense ice through the door the other to dispense ice into a tray in the bottom freezer. Are they the same ice makers or are they different? What are the part numbers to order? thanks
1 Answer Hello Roy, The icemaker in the freezer compartment is WR30X28682. The icemaker in the ice room in the ice room is WR49X31524. Read More...