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Customer Questions and Answers for Infinite Heat Switch Kit by Ge

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Manufacturer Part
4.89 (64)
By: Ge
Part Number: OEM20965440
Manufacturer Part Number: WB21X36771

The Infinite Heat Switch Kit is an OEM part for GE ranges and cooktops. This kit is essential for controlling the temperature of the burners on your range or cooktop, allowing you to adjust the heat level from low to high. 

Causes of damage to the infinite heat switch can include normal wear and tear from frequent use, electrical issues such as short circuits or power surges, and physical damage from cleaning or impact. 

Symptoms of a bad Infinite Heat Switch include:

  • Burners not heating to the desired temperature, either staying too hot or not getting hot enough.
  • The burner not turning on at all, indicating a possible failure in the switch's electrical contacts or circuit.
  • Inconsistent cooking temperatures, where the burner cycles on and off too frequently or not often enough, affecting cooking performance.

This OEM GE part is also compatible with Hotpoint, RCA, and some Kenmore models.

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Questions & Answers

For Ge Infinite Heat Switch Kit (Part Number: OEM20965440)

Jlj for Model Number JB600GXD1

For GE range with model plate showing J B600G0D1A H which is generally searched for as JB600G*D1 and appears in your system as JB600GXD1. We replaced two front burners and their receptacles with parts from you. WB30X218 (6") and WB30X219 (8"), WB17X5051 (receptacles). The left front (6") burner now works perfectly. The 8" burner appears to be fine, also, if tested in the left rear 8" position, but in its right front position, turning it on results in a full-on very hot burner, no matter what the burner control setting is. (It hasn't been used that way, just turned on briefly for testing.) I suspect that the problem might be in the switch, for which the proper replacement seems to be WB21X5243? Is that right? I was also considering replacing the wiring from the switch to that receptacle, but didn't know the specs for appropriate wire? I doubt if the problem is with the receptacle, but was wondering if there was anything in the receptacle that should be checked to be sure it wasn't causing this?

Dc for Model Number JBP79WB4WW

I hear a slight hissing/crackling noise for a fraction of a second when the rear left element powers up or down. I opened up the cook top and inspected the element. It looked fine. I turned it on and off while listening closely. It seems that the noise is coming from the control switch, not the element. I pulled the back panel off and confirmed that was the source of the noise. All the wire connections were tight on the switch, and the switch did not feel warm to the touch after several cycles. I assume there is a little arcing going on inside it. I'm not sure whether this is normal, or something that could be a potential fire hazard. Any thoughts?

1 Answer

Lori, The adapter that you are referring to may not be a necessary part. It is for the purpose of the knob not fitting on the stem so you will want to make sure that the knob does not fit. If not then cut the stem on the switch back. It also appears that there are 3 different sizes of the adapter that you could use.

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Sunny_Garage for Model Number Kenmore 79061754106

I wanted to replace a surface element switch for the smaller 6 inch element. The pro team suggested that I order AP2023620 which is an universal switch that works for both 6 and 8 inch switch. I am worry about the wiring from the current one to the new one. I attached a picture, the one on the left is the one that I need to replace. Please advice on how to wiring. If the current one has terminal marking like: 4-H2, 5-L2, 3-L1, 2-P, and 1-H1, and if the new one has the same terminal markings, I should just wire them like for like? https://www.dropbox.com/s/fkoal56dms3n32a/2013-11-24%2011.19.44.jpg

1 Answer

Hello Tony, This sounds like the spark module has failed. The spark switch assembly could be the issue but this is not as likely. I would have included part numbers but, this is not possible without a model number.

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Cindy for Model Number JBP25GR1

Hello, I've just replaced the infinite switch, WB21X5243, which I guess is a universal unit that replaces WB21X226. Everything works, but the adapter that fits my knob is the small solid "D" with an extension to fit over the square stem, causing the knob to stick out about 3/8" above the control panel. The instructions refer to a yellow bushing that goes over the square stem. I received an orange bushing that would go over the square stem, but its "D" shape is too big for my knob. I'm looking at the other parts in this kit, thinking that this assembly (bracket, threaded collar, nut) somehow gets attached to the switch inside the control panel (the extension on the adapter fits into it perfectly), but can't for the life of me figure out how to incorporate it into the install. I could attach the bracket to the switch, but the threaded collar won't fit through the hole on the control panel to receive the nut. And even if it goes that way, wouldn't I need longer screws to pass through the bracket and attach the switch directly to the control panel to keep it from turning with the knob? Heeeeeeelp! Thanks, Cindy

1 Answer

Cindy, The switch will attach directly to the control panel without the use of the bracket and nut. You would need to use the adapter that fits you knob and as long as the adapter sits flush with the control then this is the design of the part. If the adapter is not sitting flush then you will want to take another piece off of the stem.

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Tim for Model Number J MS27 001AD

Recently one of the wires to the rear right 6" surface element came loose and hit against the other wire causing a spark and the breaker to blow. I reconnected the wire and flipped the breaker back on but the burner doesn't work which it did before. I then replaced the burner with one of the working ones just in case that burner went bad, but it still does not work. Is there and individual breaker inside the stove top somewhere, or do you have any idea what's wrong? Everything else is working fine. Thanks, Tim

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