Arnie January 08, 2014 for Model Number gsh25jsrfss My ice dispenser makes a horrible loud growling noise when dispensing cubed ice, but quiet when dispensing crushed ice. I replaced the motor and the complete bucket and auger assembly and it still makes the same noise. Any ideas what the problem might be?
1 Answer Arnie, You will need to remove the bin assembly and check the solenoid WR62X23154 and the associated parts inside the motor cover WR17X11789 on the back of the support rail. When Crushed Ice is selected the solenoid remains relaxed and the cubes are forced through the chopper blades. When Cubed Ice is selected, the solenoid activates and raises the shifter arm on the side of the bin and allows the cubes to flow through the dispenser without being crushed. The solenoid or the plunger etc. are where the problem is located. Read More...
Andy November 26, 2013 for Model Number GSL25XGWASS My ice maker makes ice but not dispense ice. The motor crusher dispenser works when I remove the bucket. The auger not spinning when I put the bucket back in after a few minutes. When I turn the auger manually, the auger spins again and not working again after few minutes. What could cause the problem? Is it the motor crusher dispenser? I had something jam the blade and ever since no ice dispense.
1 Answer Hello Andy. Based on the information you provided, it sounds like the motor is bad and will need to be replaced on the unit. Read More...
Troy September 27, 2013 for Model Number GSG22JFXABB Fridge is making ice but will not dump ice when ice dispenser is pressed. Reading through your comment.... i removed the ice drawer, holding the door switch and pressing ice to dispense, the AUGER motor/rod is turning. I noticed that the Solenoid doesn't always kick-in (engage), does this have anything to do with dispensing ice ? Another thing, when the ice drawer is back in it's place (with ice), the dohickey is not turning. To sum it up....without the ice drawer in place, i can see the rod turn. But once the ice drawer is back in it's place, you can hear the motor running but not turning the dohickey. Please help.
1 Answer Hello Troy. No, either the bucket is broke or the auger yoke that turns bucket is stripped and slipping. Read More...
Tammy July 26, 2013 for Model Number PSS26NHCPCWW In regards to your answer......How do I check to see if I'm getting a good seal around the ice door? And if it is where do I go from there. Also do I need to replace the helix?
1 Answer Tammy, To check the seal on the ice door you will want to use a flashlight and put it into the chute and look up into the dispenser assembly to see if you see light coming through. If so then you will want to replace the ice door. If the helix is broken then you will want to replace it. Read More...
Tammy July 23, 2013 for Model Number PSS26NHPCWW My ice maker makes ice but makes a terrible noise when you press the paddle to dispense. At first when you selected crushed ice it would give you a mixture of cubes and crushed. Then it started making a like grinding sound when you pressed the paddle. I cleaned it out and noticed the helix was broke. It seems like the ice is getting stuck in the blades. When I cleaned it out there was ice between the blades, reinstalled it and worked a couple times without noise then started again. I have taken out bin, pressed light switch, auger drive turns and the little door opens and shuts. Please Help:(
1 Answer Tammy, You will want to make sure that you are getting a good seal around the ice door. It may be that the ice door is not sealing properly and allow moisture to migrate into the bin and cause the issue. Read More...
Joe May 20, 2013 for Model Number gss22sgpa ss My ice maker will not pump water i have replaced the pump, and tested it so i know it moves water but it isnt sending water to the ice maker.
1 Answer Joe, Check to make sure that the fill tube behind the icemaker is not frozen. If frozen then you will need to clear the ice. If this checks ok then the icemaker would be at fault. Read More...
Joe May 12, 2013 Hi, please help me.... How can i Check the motor that makes ice go out.... I am sure that the solenoide TO open the ice door at the front below control panel work just fine....but there are no movement in the fork.... I really apreciate you help Yours, Joe
1 Answer Hello Joe. You will test for power to the auger motor. If there is power there and the motor does not turn, you will need to order and replace the motor on the unit. The door switch will need to be taped closed and the lever pressed to test for power there at the motor. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Gabriel R. May 02, 2013 for Model Number GSS25QSTA SS My ice maker makes ice, but will not dispense it. I'll Hold button inside and press door ice/water lever and seems everything functions. I did notice the auger prong is very easy to hold still while turning..
1 Answer Hello Gabriel. Check and see if the nut WR01X10190 is broke or bad on the unit and is causing the issues with the unit. Read More...
Gary C. April 08, 2013 for Model Number GSS25QGTA BB The auger motor will not stop running. I had to disconnect the electrical connection to the motor assembly to make it stop. Does this sound like a solenoid issue, or should I be safe and replace the entire assembly?
1 Answer Hello Gary, This sounds more like a stuck switch WR23X10783 in the dispenser area. These are common to fail when ice is dispensed into drinks. The manufacturer recommends to dispense the ice into an empty glass because of the "splash" when the ice drops into a liquid. Read More...
Mike G April 05, 2013 for Model Number GSH25JSRFSS I unplugged the solenoid for the water dipenser on the door because the water line has been cut. Would this cause the ice dispenser to stop working? The ice maker is making ice but the auger does not turn. Do you sell the water dispenser line and can I replace it all the way up in the door?
1 Answer Mike, To replace the tubing that goes from the valve to the door you will need to replace the water reservoir WR17X11324. With the auger motor not operating you would want to check to make sure that the auger is getting power. If it is getting power then the auger motor would need to be replaced. If not then it may be a problem with the dispenser control board. Read More...