Jack March 14, 2013 for Model Number gss25lgma bb I just bought part wr60x10258 do I have to also have to purchase the nut it looks like it was stakede at the factory
1 Answer Jack, If you are referring to the nut on that holds the coupling on, no it does not have to be purchased to replace the auger motor. Read More...
Richard F March 08, 2013 for Model Number PFSS6PKXCSS I purchased a new AP4337288 (WR60X10258) MOTOR CRUSHER DISP from you since the shaft on my old one broke. How do I remove and replace it?
1 Answer Richard, To remove the crusher assembly you will remove the screw that is located on the side wall of the ice compartment. With screw removed you will remove the cover and disconnect icemaker. There is a clip on the front of the icemaker that you push down on and pull icemaker forward. Then you will disconnect the other wire harness that is plugged in which is for the auger motor assembly. There should be a push clip on the side of the housing that you would use a flat blade to release. Once released the auger assembly should pull straight out. Read More...
Steve February 10, 2013 for Model Number PSH25PGW I replace the clear plastic Auger drive cup thinking that was the issue as it was marred up. But the auger would still not turn. The motor trunsand operates just as it should. Then I noticed that the drive auger wasnt spinning. So I looked at it and it is showing good threads but looks like a nut or sort is missing from holding the drive auger down tight to the auger motor shaft. What part do I need or what are the threads on the auger motor shaft? Thx
1 Answer Hello Steve, If the auger drive coupling WR02X11534 is spinning freely on the drive shaft then the coupling and possibly the auger motor WR60X10259 would need to be replaced depending on how badly the auger motor shaft is stripped. Read More...
Johna January 20, 2013 for Model Number PSHS6PGZBESS My ice maker has stopped dispensing ice. The Drive Augur Disp (a prong) does not turn when the augur is carrying any screw load. The Motor Crusher Disp (motor) is working fine. I cannot back out the Drive Augur Dispenser. I believe its threads have stripped out. What now?
1 Answer Hello John, The only way to get the auger drive cam WR02X11941 off is to wedge something under the cam and tap it to where the threading lines back up to remove and install new. Read More...
G. January 05, 2013 for Model Number ge gsl25jftabs My water dispenses, freezer makes ice. Refrigerator will not dispense ice. The solenoid plunger is broken, in addition when I remove the ice tray, press the ice dispenser function from the front panel, I hear the motor (humming sond), but the auger does not turn. I am not very handy, does this sound like an issue with the auger motor and plunger (replacement) or could it be something else? Can a novice do the replacement, thinking of calling for service. Thanks,
1 Answer Hello G., GE has had issues with the auger motor freezing up. This can be caused by an air leak from the ice door, an air leak from the fresh food or freezer door, or the temperature being set too cold in the freezer section. To thaw it out, remove the ice bin and use a hair dryer on the auger motor cover, (back of shelf where the ice bin sets). It takes about 15 minutes to thaw it out like this. From the description of your issue, replacing the ice door solenoid WR62X10055 will most likely prevent the auger motor from freezing again. Read More...
Jenn January 05, 2013 for Model Number GSS23QSWA My ice maker makes ice but will not dispense it. I am not sure what part I need to replace or how to diagnose the problem.
1 Answer Jenn, You'll need a multi meter to check volatges at the main control board WR55X10942C at the J4 and J7 connectors. The J4 wires are the low (12 VDC) from the dispenser board WR55X10859 and the J7 connector are the Hi (120 VAC) circuits out to the auger motor. When you select ice ,and press the dispenser paddle, you should read 120 VAC across J7 pin 1 and J7 pin 9 on the main board, if you have the voltage, you. need to test or repalce the auger motorWR60X10258. if you don't have the voltage, you'll need to test the low voltage from the dispenser board on the J4 connector. Read More...
John December 03, 2012 for Model Number gsh25jftabb On diagram on ge refrigerator gsh25jfta part 378. What is the part function?
1 Answer Hello John, Part #378 on the under the icemaker and dispenser diagram is the dispenser solenoid WR62X23154. This solenoid is used to switch from crushed to cubes. When it is in the down position it is set for crushed and when it activates and goes up it pulls the arm on the crusher bin up to allow cubes to come out. There is a flapper door on the crusher bin that the arm opens. Read More...
Ted September 04, 2012 for Model Number Gss23qwsa ss The auger will not turn on my ice dispenser. The prong will turn when I remove the ice bin. When I slightly touch the prong it will not turn. Is it the motor?
1 Answer Hello Ted, If you can stop the motor by touching it slightly, and it has proper voltage to it, (120Vac), the motor WR60X10258 is bad, even if the threads are stripped since most of the time the threads on the motor shaft are the ones that strip. I would replace the yoke WR02X11941 also if the threads are stripped since it will mess up the threads on the old yoke to remove it from the old motor across the stripped threads. Read More...
Tonesterc August 01, 2012 for Model Number GSL25JFXB The ice dispenser motor on my unit is not working. Humming but not turning. I have taken it off and want to test it. Is it 110?
Richard July 26, 2012 for Model Number hss25gfphww when using dispenser for ice or water... nothing happens, light comes on then slowly deminishes as if shorting out.. water quit dispensing even before ice quit coming out. i feel it's the motor to the auger for ice not working.
1 Answer Richard, You may want to start at the main control board WR55X10942C on the back of the refrigerator. The J4 connector on the main board is the low VDC circuits to the dispenser board WR55X10446 . If you have a loose connection or the board has started to degrade, the dispenser could react as you describe. Thanks Read More...