Geoffrey March 09, 2018 for Model Number Jbp66skss This cooker is stamped 230V EXPORT ONLY at the back. The control panel has burnt before, I am not sure why. And the electrician who opened it is not myself. Client bought replacement panel plus a 230/110 V step down transformer. But the wiring doesn't seem to have been with a transformer: The red live wire from the house is connected by itself while black and the white (neutrals) are together on the neutral block. Does this cooker need a transformer or is it geared for 230V?
1 Answer Geoffrey, This unit is a 240 vac unit and sounds like someone wire the terminal block wrong. The black wire should be on one of the outer terminals and the white on the center and the red on the other outer to be able to be operated properly. Read More...
Dc December 17, 2017 for Model Number JGBP90MEB6BC Hi, I have a GE Spectra XL44. We receive several error codes when cooking at high heat for several minutes. Most of the time we get an F7/E6 alarm. Sometimes, we get a "Broil Hi/Lo" or "Broil Push to Start." Is this an issue with the controller or the keypad, or how I can determine which one has the problem? Thanks.
1 Answer DC, This error code would be caused by a shorted keypad and would be part number WB57K10070. Read More...
Jpatlanta November 22, 2017 for Model Number JSP42SK5SS Hello! I recently had a power surge and I'm fairly certain I need to replace the control board in my oven (the burners work but the oven doesn't). So, I'm pretty sure I need to get the ERC3B control board, but do I also need to get the key panel or would the ones on my oven now be reusable? Are there any other parts I would need in order to replace the control board? Thanks so much for your help.
1 Answer JP Atlanta, The only part that would be needed will be the control board of the unit as the touch pad is a separate part. Read More...
Ed October 16, 2017 for Model Number JSP42WOK3WW When I turn on the breaker for this range/oven, "locked door" flashes on the screen, the time displays correctly, and there is a sound similar to a small motor running. The door is not locked and when you open the door, the sound stops. The range top burners work, but I cannot get the 'Bake' button to work to set a temperature and start the oven. I do not get an error code. Any clue as to what my be going on? Thanks,
1 Answer Hello Ed. You will need to test the lock assembly WB14T10018 on the unit and see if it is bad and will need to be replaced. If the switch reads closed, but the door is not locked, it will need to be replaced. if the lock is good, then replace the board. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Allen June 28, 2017 for Model Number JCSP42SK2SS I have a slide in model range. F7...56/E6 is up on the key pad. The stove top works perfectly fine no issue at all. But panel will not let me use the oven/clock/timer due to the error code. Should I purchase a new ERC? I had a repair guy come in which I paid money to do the assessment...he was not completely sure which part was malfunctioning and wanted to order the ERC. 4 weeks later he tells me it is out of stock everywhere. The part he was after was WG02F00811....checking online I don't think he even has the right part number. Please help!
1 Answer Allen, The oven control board for this unit would be part number WB27T10416. With the error showing this may be a bad touch pad but the control board could also be the issue. Read More...
Walker August 18, 2016 for Model Number JSP47WF2WW I have a F7 EC error code on my GE slide in Range. I would like to figure out if the problem is either the key panel or the oven control. Can I test the key panel in any way to figure out if that is the problem?
1 Answer Hello Walter. Shorted matrix or START key. Determine if problem is with key panel or control by disconnecting ribbon cable and measuring flat cable using pinout chart. Allow up to 1000 ohms when pressing a key. Read More...
Gerald K. June 07, 2015 for Model Number JS900COK1CC Our GE has no oven control. "F&" and "d8" appear on the display. Can you tell me what needs to be replaced. Thank you
1 Answer Hello Gerald, You will need to order control WB27T10416 to correct the EEPROM data shift failure. Read More...
Jane March 25, 2015 for Model Number JS900W(())K1WW I have a slide in model range. F7..56 came up on keypad. The top of the range still worked fine. I tried the insulating with card suggestion but it didn't make any difference. I ordered a new keypad which we have just fitted 2 hours ago. The keypad is still unresponsive apart from the clear/off button and the start button makes a beep. As yet there is no error code! The clock is working but cannot be reset. If the error code does not come back will it still mean that I need a new ERC? The oven/broil heating elements look ok as far as I can see. What else can /should I check, please?
1 Answer Hello Jane, If the touchpad did not correct the issue and the connection at the ribbon cable is good you will have to replace the control WB27T10416. Read More...
Patrick C January 06, 2015 for Model Number JD900BK1BB Problem with the self clean function. When I press the self clean key the clean light comes with the door lock light. It flashes for a few seconds and turns off . The message turns off and the clock comes back on. Can you help me determine the problem. IO don't want to purchase a new control panel and find out that's not the problem.
1 Answer Patrick, With the self clean canceling itself, this issue would most likely be caused by a faulty control board. Read More...
Kcken March 17, 2014 for Model Number 110.2897790 Kenmore Series 90 washer, circa 1999, 110.28922790 model number. This is a direct drive washer; I have never had a problem with it. About a month ago, I needed to replace the direct drive coupling. However the new one only lasted ~4 weeks, which perhaps indicates that there is something more that is a problem (the first one lasted ~15 years, the second one lasted less than a month). I think it may be acting as a mechanical fuse. However, I also note that turning the drum by hand is very difficult, like perhaps the brakes are binding. I don't have another washer to compare it to, nor do I know when the brakes might engage or when the brakes release. It spins OK, gets the clothes good and dry, but if I override the switch and observe, it seems it takes longer than normal to get to full speed. And it whines like a banshee when just starting the spin cycle. Brakes? Although if the brakes are dragging, the clutch cannot be far behind. AP3094537 is the correct clutch assembly (per the model number Appliance Compatibility Tool). And it comes with a new Brake Cam Driver; is this what engages and releases the brakes? Seems I would also need the special tool to remove the drum. Thank you for any assistance and guidance as I diagnose this problem. Repair is a much preferred alternative to replacement. And I don't desire a service call in addition to replacement, if it isn't something that is easily fixable.
1 Answer KCKen, The issue that you are having would more likely be caused by the brake dragging. To be able to replace the brake and drive tube assembly you would need to remove the inner basket of the unit which will require a spanner wrench TB123B. Here is a link to a video that will help you with replacement of the brake assembly. http://fast.wistia.net/embed/iframe/zqyo2niyl0?controlsVisibleOnLoad=true&plugin%5Bsocialbar-v1%5D%5Bbuttons%5D=email-twitter-googlePlus-facebook&version=v1&videoHeight=237&videoWidth=422&volumeControl=true&autoPlay=true Read More...