Steve December 03, 2019 for Model Number PSC23MGNABB Morning, on the fresh food side, with the refrigerator running, a grinding\squealing noise can be heard at times that will stop when the refrigerator door is opened and start again when the door is closed. I think there is a fan in there somewhere. At times with the refrigerator running, you can open the same door and hear nothing at all. The refrigerator seems to be running longer too. Possibilities?
1 Answer Steve, there is a fan motor in the damper assembly WR49X10091 that could be causing this issue. When a grinding noise occurs with a fan, it is usually due to an obstruction. The damper will need to be inspected for any frost. The freezer fan motor would need to be inspected as well to ensure that it is not blocked up by ice. If it is blocked up by ice, the defrost thermostat WR50X10068 will need to be tested for continuity (it should have continuity). The defrost heater WR51X10055 would also need to be tested for resistance and it should read 21O. If these check good, then the freezer, refrigerator, and evaporator thermistors WR55X10025 would need to be tested for resistance to ensure they are operating properly. If everything tested good and there is a defrost issue, then the main control WR55X10942C would be the likely failure. Read More...
Bill March 01, 2019 for Model Number AP3775595 3/4 inch gasket I need a 3/4 inch gasket to make my damper and fan assembly fit my GE \zfsb26dndss refrigerator. Do you know where I can get the gasket. I don't see where they are sold separately.
Lucinda Schneider January 09, 2019 for Model Number PSS27SGNABS My refrigerator temperature in both freezer and fridge keeps going up have changed out the temp sensors and the heater below the freezer . All compartments are warm 77 degrees I have written twice now .
1 Answer Lucinda, With the unit temps running at 77 degrees check to see if the compressor is running. If it is not and there is a clicking noise coming from the compressor then this would be a faulty start device on the compressor. Read More...
Sandro November 15, 2018 for Model Number GSHF5KGXBCWW my refrigerator freezing apples, bell pepper, lettuce, broccoli, carrots what could be the cause the freezer teperature 0 degrees
1 Answer Sandro, You need to check the resistance of the temp sensor at the main control. At 37 degrees you should read 14k ohms. The connector at the board would be J1-2 to J1-5 Read More...
Steven August 22, 2018 for Model Number PSS25MGMA WW Dear Adviser, My fridge has two issues: 1. It used to produce clicking noise intermittently. Really hard to judge which section is the source. It seems either the damper area or in the freezer area. 2. Now the clicking noise is gone, but it seems not stopping running, even after I tried to adjusted the temperature to 1 for both section. Although it seems currently temperature is normal for both sections. What could be the issue, damper or defrost thermostat? Thanks, Steven
1 Answer Steven, there are several things that will cause a clicking noise, the damper trying to adjust, an evaporator fan blade hitting pieces of ice in the freezer section. Keep an eye on the temperatures in both sections, if one side gets off too much, you may need to replace the damper assembly. Read More...
Jimmy July 20, 2018 for Model Number PSS26LGRA IS IT POSSABLE TO JUST CHANGE OUT THE DOOR ON THE DAMPER ASSEMBLE,
Olston G. April 10, 2018 for Model Number MODEL # PSS26MSRA SS SERIAL # FG409433 My GE refrigerator MODEL # PSS26MSRA SS SERIAL # FG409433 is over freezing in the food section side. Gets too cold on the refrigerator side. It was suggested it might be the damper assembly. Can you tell me how to check/verify that my damper is working or not working? It was also suggested that it might be the temperature sensors, is this possible or is it more likely the damper assembly? if its more likely the damper, how do I check/verify the damper is bad? or how do I check/verify that the sensors are bad?
1 Answer Olston, You will want to remove the damper assembly WR49X10091 and make sure that the door is not broken off the damper. This will be the most likely cause for this issue. You can test the sensor at the main board for a resistance of 5K ohms of resistance at room temp. Read More...
Rick January 21, 2018 for Model Number GE Arctica - PSS26NGPA Fridge section is at freezing temp regardless of which temp I set it at. Most of my searches point to the Damping assembly or possibly Thermistor some posts show this model has had issues with thermistor sensor? How can I test if it's damping door or Thermistor that is the problem
1 Answer Rick, This issue would most likely be caused by a faulty damper assembly and will be part number WR49X10091. Read More...
Susie January 09, 2018 for Model Number GSS25LGPACC Hi my ge side by side is freezing up in the middle shelves and I have to put everything on top shelf or door and water coming in from water line is freezing before dripped into ice maker, I can see small pieces of ice in tube that brings water for icemaker.. ice maker is working but the water freezes up before it gets there and I checked the damper compartment took a picture from the freezer side and the flap inside there appears to stay open could it be frozen .. so two problems here water freezing up and that little tube and the back of the freezer before it drops into the ice maker and middle shelves or freezing my Foods and liquids and the middle compartments and I did turn down fridge temperature to 5 still freezing some foods and staying at temperature between 35 and 40 and freezer I've lowered it to six or seven and it stays at 0 degree. HELP PLEASE.. THANK YOU
1 Answer Susie, The water freezing in the fill tube would be caused by a faulty water valve as it would be seeping water allowing water to drip in and flash freeze. This will most likely issue with the freezing in the refrigerator then this will be a faulty damper assembly WR49X10091. Read More...
Bill G December 30, 2017 for Model Number GSS25WGSBWW Is thermistor no. FZ the one that controls the freezer space temp.I have side by side refrigerator GE model GSS25WGSBWW. The temp. differential is around 10 to 15 deg. The temp. control is set on no. 2
1 Answer Bill, The thermistor in the freezer at the bottom would be the most likely cause for this issue and will be part number WR55X10025. Read More...