Bill G December 30, 2017 for Model Number GSS25WGSBWW Fresh food section fan makes a ticking sound when running. Located the assembly replacement part on this site but I am not sure if the assembly you show has a fan as part of it. Also the freezer section has a temperature differential of between 10-15 deg. Is the thermistor label FZ the proper replacement part. I was a licensed HVACR Mechanic over 30 yrs. ago so I am a bit rusty on this subject. Thank You
1 Answer Bill, The part number that would be needed for the fan will be WR49X10091. The issue for the freezer temp then this will be a possible thermistor issue. Read More...
Terry Sharp May 11, 2017 for Model Number GE PS123SGRB SV I have a GE PSI23SGRB SV side by side and the refrigerator quit working along with the top dome light not burning. The mid and bottom lights of the refrigerator continue to work. It happened once before. I turned off the breaker for one minute and turned the breaker back on. About two minutes later the fridge started working. The freezer has not failed. Any suggestions? The fridge is 12 years old.
1 Answer Terry. You have two different issues, The upper refrigerator light is a 120 VAC circuit which terminates at the power cord. You'll need to check the door light switch, the socket and the bulb, there is also a thermostat in the circuit that will open, if the light remains on too long, you'll need to check the thermostat if the switch and socket check OK. The damper is the more likely problem for the refrigerator not cooling, but the freezer being fine. The damper opens and closes depending on the inputs from the sensor(s) in the refrigerator. The damper motors and linkage can/do get stuck or the motor gets out of sink, and will only open when the control is "re booted" by the power supply. Read More...
Libby T December 06, 2016 for Model Number CFSP5RKBDSS Our ice maker has stopped making ice. We notice that the upper air inlet (in fridge wall) directly in to the ice maker is very warm and yellowed around the inlet. Is there something we can do to fix it? Thx!
1 Answer Libby, This unit has a blower fan duct for the icemaker that will push air into the icemaker compartment. You will want to hold the door switch open and check to make sure that the fan is blowing. It sounds like this fan may not be operating and would be the cause for this issue. The part number for the fan is WR60X10330 and is located behind the wall in the freezer compartment. Read More...
Caroline November 23, 2016 for Model Number PSS27MGMBWW Is any of the filler packing attached to the refrigerator damper assembly unit (WR49X10091) included only for safe shipping and should be discarded or should all attached styrofoam remain intact and unit installed as received.
Bob September 30, 2016 for Model Number PS123NCPA What do I have to do to set my temperature it keeps on going back to room temperature?
1 Answer Hello Bob. If the whole unit is at room temp, you will need to check and see if the compressor is running. If not, then you will need to determine the issue as to why the compressor is not running. If the compressor is running, then you have sealed system failure and will need an HVAC tech to come out and service the unit. Read More...
Carol September 21, 2016 for Model Number PFSS0MFZE SS We have a GE Profile French door refrigerator with bottom freezer. It has been a problem since we purchased it. The mother board had to be replaced after a few months. It seemed to be fine...it is now 5 years old. About 7 months ago everything in the bottom section of the fridge started freezing. We had it serviced. Apparently the damper assembly needed replacing. Repair was almost $500. Now it is freezing again. I can only store food in the top half of the fridge....everywhere else freezes. We have replaced the seals but did not solve the problem. Is this worth fixing? I have tried to contact GE several times about this issue and issues with their dishwasher. Any suggestions?
1 Answer Carol, The damper duct assembly for your unit would be part number WR17X12573 and would be the most likely issue but you will also want to test the thermistors in the unit. Check to make sure that the thermistors at room temp of 77 degrees is 5K ohms of resistance. If this checks ok the damper will likely be the issue. Read More...
Warren September 12, 2016 for Model Number PSS25SGMD BS There is power to the refrigerator/freezer. The lights come on. But the freezer side is not freezing at all and the fridge side is not cooling at all. How do I fix this?
1 Answer Warren, You will want to check to see if the fans and the compressor are running. If the fans are not running and the compressor not running then this issue would be caused by a faulty control board. If the fans are running but compressor not then the most likely cause would be a start relay on the compressor that has failed. Read More...
Rick September 03, 2016 for Model Number pfcs1jwa ss Refridgerator is a 25" counter depth model pcfs1jwa ss. Side by Side doors with freezer drawer. When unit goes into what I think is a defrost mode it gets to warm before cooling down again.
1 Answer Rick, The normal defrost time for the unit would be between 30 and 45 minutes depending on the need. The unit does start to warm up due to the heater on the unit coming on and being on for a period to clear off the coils. If the unit is staying in defrost for longer than these times then it would be recommended to test the defrost thermistor and make sure that at 0 degrees it has a resistance reading of approximately 42.2K ohms, at 36 degrees would be 14.4K ohms and at room temp of 77 degrees would be 5K ohms of resistance. Read More...
Ron September 02, 2016 for Model Number ETS22SBPBRBS On my GE refrigerator, the small panel inside the door and above the controls has gotten very hot. Not sure if the compressor is working since it is very quite and has for awhile been very noisy. Could that or any other problem be causing the panel to overheat. Thank you
1 Answer Hello Ron. You need to clean the condenser coils and make sure the condenser fan motor is running good on the unit. Read More...
Chas August 14, 2016 Ge refrigerator model #TBX18TAZDRWH was leaking water into frigerator from freezer. I removed the shelves and the housing around the fan in the freezer broke the styrofoam that wasat the bottom of the freezer which i think extended into the refrigerator near the light on top. My question , is that styrofoam piece important to the refrigerator cooling
1 Answer Chas, If the styrofoam is just broken but still can be pieced back in then that is what you would want to do. If not then you would need to replace the damper assembly. You will want to check the drain for the unit as it is most likely clogged. Pull the unit out and find the drain and take it apart and clean out the drain. Read More...