Andrew November 25, 2018 My ge washer mod. GTWN4250D0WS.is off balance. When I take the front off I can push it with ease from side to side like its just hanging. How do you tell if the suspension rods are bad?
Mark Fredericks May 23, 2017 for Model Number WCRD2050D1WC My GE Commercial Washer is Out Of Balance and I want to change all Four Suspension Rods. The Suspension Rod colors you offer are: Yellow AP2046167 Green AP3702594 The old ones in the machine are Yellow and Orange. Can you help and tell me Which Rods go in the Front and Which Rods in the Rear Thank You
1 Answer Mark, You will change the yellow rods with the yellow rods already in the unit and the green rods will go in place of the orange ones. Read More...
Steve April 30, 2017 for Model Number WJSR2070B2WW Are the front and rear support rods the same ? If not what are the two different part numbers for each Thank you
Jerome February 21, 2017 for Model Number wh16x544 Does the kit you sell includes a single rod or is it a pack of four? Are all four rods similar?
1 Answer Jerome, The part number for the suspension rod and spring assembly WH16X544 comes one per package. Read More...
Lois November 10, 2015 for Model Number WCSE4160B2WW When machine is agitating, it sounds like it is hitting on one side.
1 Answer Hello Lois. You will need to check and see if the suspension is broke and if the suspension is good, check to see if the motor bracket is scraping the bottom. If so, the top apron will need to be replaced. If suspension is broke, replace the bad suspension. Also, check the hub if both are good on the unit. Read More...
Wilo May 15, 2015 for Model Number WA400PJHDWR/AA My washer gives me "DC" code ( Unbalance ). I was told that it is the suspension support rods. How do I checked it to see if the rods are bad and do I have to replace all 4 of them or just the one that looks bad?
1 Answer Wilo, To check the springs on the rods you will push down on the unit and it should bounce back up. Also check the rods to make sure that they are in place properly and check the balance ring on top of the inner tub to make sure that it still has the solution in it. If not then replace the balance ring. Read More...
Tim February 12, 2015 for Model Number wwse5240g1ww Washer is making banging sound when agitating. I took off front cover to find that the motor is about a 1/4" from bottom of cabinet. Motor is also moving left to right so much its hitting two metal tabs coming up from bottom of unit. I also noticed that even with the smallest load in the machine that the suspension rod springs are fully compressed is this normal? And finally the drive pulley has slop in it when going agitating you can see it and here it.
1 Answer Tim, For the issue that you are having you will want to replace the apron kit which is part number WH49X20925. The apron is sagging and is causing this issue. Read More...
John October 21, 2014 for Model Number S3700G3WW When unit is full rubs bottom of washer, apron looks bent, if replace does it go over old apron or replaces it? Will this fix it or do the suspension rods have something to do with it, read the green ones go in back, the green ones are in the front on mine. thanks
1 Answer Hello John. Yes, you need to replace the apron on the unit. It does not go over it, it replaces it. Does not have to do with the rods. Read More...