Lorna A January 27, 2017 for Model Number JVM1540DP1WW The oven occasionally starts up by itself after removing the cooked item and closing the door. I'm told this is probably the secondary door switch, so I ordered the part. How do you tell which is the secondary switch? It looks like there are 2 switches: one on top, one on the bottom.
1 Answer Hello Lorna. You can tell by the wiring inside the unit. However, it is best to test all 3 switches and see which one feels like it is sticking. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Jeremy March 09, 2016 for Model Number ZE2160SF05 Was cooking something (probably too long) and the microwave basically blew a fuse and stopped working towards the end of the heating cycle (probably 5 minutes into a 6 minute set time). The lights and keypad went dark. I removed the microwave from the shelf and tried to plug into a different outlet to no avail. Opened the unit and found the 250v/20amp fuse blew and replaced it. Now the unit powers up with lights on, clock set etc. but when I press start (say on a 1 minute quick warm option) it clicks as if it's going to start but doesn't even though the clock starts counting down. What part/parts do you think I need to replace to get this working? Seems like some thermo switch was triggered. BTW, it's a GE Monogram microwave built in 2014. Thanks!
1 Answer Jeremy, If nothing on the unit starts when you push the start button then this issue would most likely be a faulty control board. The TCO's in the unit would cause the unit to not operate at all including the display. The only one that would not allow heating would be the magnetron thermostat but would not cause other components to not work . Read More...
Janet January 10, 2016 for Model Number JE2160BF02 Microwave has power to control panel; however when you enter a cook time and hit start the turn table doesn't turn, the light doesn't light up and the timer count down. There appears to be no power to the turn table motor, light, and magnetron /high voltage transformer. Have not opened the unit to troubleshoot with a multimeter as of yet just looking for a starting point and potential problems?
1 Answer Hello Janet. You will need to test the door switches in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Kazim June 26, 2015 for Model Number ZE2160SF05 Hi, I have found our MV's 20 Amps fuse blown due to primary interlock (top Horizontal mounted) switch got bad. I have replaced both primary & monitor (middle, mounted vertically) switches together. Now cavity lamp remains stay on when door either open or closed.there are two more switches side by side behind the push button, one might be secondary interlock with two prongs next ones might be for cavity lamp with three prongs (SPDT) switch. what are the chances that lamps switch got stuck in NC position. Please let me know. Regards, Kazim N
1 Answer Hello Kazim. You will need to check the wiring on the new switches you installed. It is not likely the relay got stuck, unless you tried working on the unit with live power and shorted something out. Double check you wiring on the unit. Read More...
Sharon March 31, 2015 for Model Number JES1384SF001 Microwave doesn't turn on, light works but when anything is turned on goes directly to timer.
1 Answer Sharon, If you select a cycle and the unit automatically goes to timer then there is a fault in the control board which is part number WB27X10674. Read More...
Larry March 05, 2015 for Model Number JE2160SF-03 My Microwave is blowing the 20 amp. fuse But it seams to do it only when the door is opened. I replaced the 20 amp. fuse and the unit worked fine for about 30 days when I opened the door the fuse blew. Once again I replaced the fuse and checked all the wiring for short or hot spots again it worked for two or three weeks I opened the door and the fuse blew??????
1 Answer Hello Larry. One of the door switches is bad and will need to be replaced on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Rick November 30, 2014 for Model Number JE2160SF001 I've determined a switch problem my be causing my intermittent heating (timer continues but nothing else at random times). As per discussions on this board I've ordered the primary/secondary switch, switch substitute and switch interlock. However, when I examine the microwave it seems that there are four switches. Three around the lower latch (the two lowest are sandwiched around the lock plate 2 connecter and 3 connecter, with the third just above the lower latch. Finally a 4th switch is activated by the upper latch. Am I missing something? If so I'd like to add it to my order under this email. Thank you for your help!
1 Answer Hello Rick, I'm sorry but you will have to call in or place the order at appliancepartspros.com. Orders cannot be placed in the Q&A section. Thank you for your patience and understanding in this matter. Read More...
Song December 01, 2013 for Model Number JE 2160 SF03 - GE profile microwave cabinet It works when the door button is lightly pressed. Otherwise, the timer clocks down but no light no turn, no heat. It seems the primary lock switch. Is it right? Based on the discussions, micro substitute switch can work. Can you give me more detailed instruction on how to substitute the micro for the primary lock?
1 Answer Song, You will need to remove the cabinet of the microwave to replace the interlock switch. Once removed there are spring clips that hold the interlock in place. Take the switch out of the spring clips and disconnect the wires. Install on new switch and install the new switch. Read More...
Sharon September 29, 2013 for Model Number JE2160SF03 A sensor error warning comes across and tells me to shut door and push start ..this does nothing but tell me the same thing again ..I think it doesn't know the door is shut ..do I need to replace a sensor and if so which one and can I do this myself..Thank u
1 Answer Hello Sharon, there is a service bulletin on this issue. It reads as follows: If you are servicing a microwave with consumer concerns of “Sensor Error” in the display after using one of the sensor functions (for example, Beverage), replace the Smart Board. The part number for the Smart Board is WB27X10688, WB27X10688. Read More...
Earl D May 10, 2013 for Model Number GE JE2160BF01 My microwave would intermittently work and when microwave did not come on the time still counted down. Since the problem was intermittent, I thought that it might be one of the switches so I replaced the following which I ordered from you and still have the same problem. AP2024332 (WB24X824) 2-AP3186054 (WB24X10103) Now microwave counts down but the microwave portion does not come on at all. Any suggestions before I purchase a new microwave???? Thanks, Earl Daigle
1 Answer Hello Earl. If the switches are new and hooked up properly, it sounds like the hook WB05X10009 and the spring WB05X10010 in the door needs to be checked and see if they are broke. If so, you will need to replace the broken part. Read More...