Matt June 22, 2016 for Model Number ws419aaw/xaa 03 Does the spider shaft come with bearing and a seal?
Jeff June 14, 2016 for Model Number wf328aaw/xaa 02 serial no. w01f54as403947j What are the correct part numbers for the spyder flange and the door seal for this serial number?
1 Answer Hello Jeff. You need to order DC97-12528A and DC64-00802A for the parts needed. Read More...
Jason May 30, 2016 for Model Number WF218ANS/XAC Hello, Is this the correct flange shaft for the wf218anS/XAC model?
1 Answer Jason, Yes the [DC97-14875B] Spider and shaft assembly will fit in your Canadian Samsung Washer. You may also want to consider new mounting bolts ]DC60-40137A] (qty 6). At this time AppliancePartsPros.com does not ship parts to Canada or outside the USA. Sorry, but Thanks Read More...
Tim May 17, 2016 for Model Number WF410ANR/XAA I have tore into my washer to get to the spider. What is the best way to remove the broke shaft? Do I simply beat it with a hammer or is there a special press tool?
1 Answer Hello Tim. The only way to remove a broken shaft s with a hammer. Be careful you may bust the tub. Read More...
Mike D May 05, 2016 for Model Number WF218ANB/XAA-0000 I ordered part # DC97-14875B as a replacement spider shaft assembly for my washer. When the part arrived the part# on the box is marked DC97-14875B. The part# that is stamped on the part itself is DC97-14875A. I have ordered this part three times from your company with the same result. Can I use part# DC97-14875A in my washing machine? Is it interchangeable?
1 Answer Mike, It does appear that they should be similar to each other but you will want to check the shaft just to make sure that they are not different sizes. If the shaft is the same size then it will work. Read More...
Diane Gavin May 04, 2016 for Model Number WF431ABW The fabric softener is not dispencing into the water.
1 Answer Diane, Check to make sure that the ports in the dispenser is not clogged. If not then the most likely will be a faulty water valve DC62-00142G. Read More...
Mike April 27, 2016 for Model Number WF219ANW/XAA Swapping out the Spider due to the corrosion/break issue with the stock Spider. Does the shaft have to be greased prior to placement into the bearing? If so, what product would be best for this application?
1 Answer Hello Mike. I do apply a little center seal grease onto the shaft when installing them into the bearings. WPY056016 Read More...
Pat E April 20, 2016 I have a 4yr old Samsung s/s front loader on a pedestal. The tub continues to spin for hours and the clothes remain soaking wet. We've had 3 technicians, one replaced the door seal, one the control box and the last, A Samsung rep said it was the dampers. The home warranty co sent out another tech from a diff co and he said it was the spider assembly behind the tub and it would be too costly to fix and to call it a loss. The ins gave us 300. towards a new machine and I still paid 135. for service calls. What can I do? We are retired for years so I did not abuse the washer but the clothes never came as clean as my top loader. Is it worth fixing or should I call it a day and buy a top loader because I sure wouldn't get another front loader.
1 Answer Pat, We would need to have the model number of the unit to be able to give you the part number of the spider. This job is not an easy one and if you do not feel that you could replace the spider, which would require complete disassembly of the tub, then you would have to get a service tech to install the parts on the unit. Read More...
1 Answer Mike, Yes the spider would be made of the same type of material as would any other new models. Things that can cause the spider to corrode would be too much detergent usage. Make sure that you use the correct amount and that you are using HE detergent. Read More...
Chris April 15, 2016 I have a Samsung WF328AAW/XAA model W01F54AS301007A. Is this the correct flange and replacement bolts?
1 Answer Chris, Yes this spider and shaft assembly DC97-14875B will be the correct part for your unit and you will need the bolts part number DC60-40137A. Read More...