Rebecca November 05, 2019 for Model Number RF4287HARS/XAA Ice maker does not fill with water even though water dispenses from the door. Reset button on the ice maker "seems" to work but water does not fill tray.
1 Answer Rebecca, the inlet fill tube DA97-05362C will need to be inspected for any ice blocks. If there is an ice block in the tubing, the water valve DA97-07827B is leaking by and would need to be changed. The valve can also be tested for 120VAC when the ice maker is placed into a harvest cycle using the reset button. If the valve receives 120VAC and does not fill the ice maker with water, the valve has failed. If it does not receive 120VAC, the most likely failure would be with the ice maker DA97-07365G. Read More...
Chuck October 22, 2019 for Model Number RF263BEAEWW/AA Where is the water valve DA97-07827B located on this refrigerator? Inside the refrigerator?
1 Answer Chuck, the water valve will be located in the back of the unit inside of the compressor compartment. Read More...
Bruce W October 19, 2019 for Model Number RF268ABRS Does the water valve for this refrigerator (Part DA97-07827B) control the water separately (two outlets?) to the upper ice maker, lower ice maker and the drinking water? My upper ice maker is no longer making ice but I also don't hear the water cycling to fill it up.
1 Answer Bruce, This unit has a triple valve, one for the upper icemaker, one for the lower icemaker and one for the dispenser. You will want to check to make sure that when you cycle the icemaker using the test button that it is not filling and if it is not then the water valve DA97-07695A would be the most likely cause for this issue. Read More...
Randy B. September 27, 2019 for Model Number RF267AERS/XAA-0001 My ice maker works fine but I am unable to have water dispensed in the dispenser. The control panel shows the water icon in a fainter blue light than the ice/crushed ice indicator lights. Is the control panel faulty or the water valve? Thank you
1 Answer Hello Randy, You should disconnect the water line at the door hinge and put it into a container to catch water to see if it dispenses there. If it does, the water line in the door is frozen. If not, check at the water valve to see if water will come out there when dispensed. If not, the water valve DA97-07827B is the issue. Read More...
Ashley September 06, 2019 for Model Number RFG29THDRS/XAA Upper ice maker does not work after suddenly leaking water out the door dispenser. No water is dispensed into the ice maker. I push the reset button, it beeps but then does nothing. I bought and installed a whole new ice maker (part DA97-07365A) and replaced, but it does the same thing (reset button beeps but no water dispensed to ice maker and no cycling). The water dispenses out the door fine. Bottom ice maker works fine. Thoughts on the problem?
1 Answer Ashley, This issue would most likely be caused by a faulty main control board with the icemaker having already been replaced. Read More...
Victor March 30, 2019 for Model Number RF26XAERS/XAA We have a Samsung French door refrigerator with water/ice dispensers in the door. The ice maker is working however water will come out of the dispenser. The display light for water doesn’t light up either. We didn’t know if the Water Inlet Valve Assembly P/N AP4511357 would fix this problem??
1 Answer Victor, If the display is not switching from ice to water then this would be an issue with the display control board. Read More...
Bud Bradley November 30, 2018 for Model Number Samsung RF267AERS/XXA Water dripping from fill line tube fitting from solenoid valve to ice maker. Seems to be a c-clip fitting of some type. Does a new solenoid valve come with fitting or is fitting sold seperately?
1 Answer Bud, This valve will come with the c clip but would not cause a leak. This would most likely be caused by a water valve or water tube that is leaking. Read More...
Rk November 21, 2018 for Model Number RF4287HABP/XAA Water dispenser makes a "jackhammer" type noise for first few seconds. Water dispenses normally and icemaker works, but also makes the noise when refilling. Refrig is 5+ years old and there has been no change in water pressure, but I have tried lowering the pressure, but to no avail. Recently replaced the filter with Samsung brand filter, but noise did not start until weeks later. Also tried another filter just to be sure. Could it be the Water Inlet Valve DA97-07827B or the filter housing?
1 Answer RK, In most cases when you get a jackhammer noise this will be caused by a faulty filter head assembly which would need replaced. Read More...
John October 28, 2018 Having troubel with water dispenser on front of door.It sometimes works then stops.I pull out the filter then try it and it works then just stops.Also the ice maker stops working sometimes to.Just a note i did replace ice maker assembley 2yrs ago.Should i try and replace water valve assembley or the water solenoid?
1 Answer John, We will need your model number to help you find the right parts for your unit. Please post another question with all your info included thank you. Read More...
Victor October 11, 2018 for Model Number RFG29PHDRS Hello. We're is the water valve solenoid located on Samsung AW2 11 pjt.
1 Answer Victor, Follow the water line from your house in the rear of the unit and that connects to the water valve. Read More...