Mark February 10, 2022 for Model Number RF4287HARS/XAA-0000 The ice maker started making some really small ice cubes and a couple of regular size cubes. I replaced the water inlet valve but it seems it is not getting enough water to fill the ice maker. I’m still getting those little cubes and not very many. Any suggestions would be appreciated. Thank you.
1 Answer Mark, if the water filter is newer, the fill tube would need to be inspected for a partial block. If there is not one, the most likely failure would be the ice maker DA97-07365G not sending a proper signal to the main control, causing a short fill cycle. Read More...
Steve February 02, 2022 for Model Number RF26XAERS/XAA I have no water from the water dispenser, and the unit will not make ice. The Water Inlet Valve Assembly sounds like the right part, but I'm only guessing. Did I get it right?
1 Answer Steve, The best thing to do is to test to see if you have 120 Vac going to the water valve when the dispenser lever is pressed or when the icemaker calls for water. If there is 120 Vac then this will be a faulty water valve. Read More...
Tom October 04, 2021 for Model Number Samsung Ref Model RFG237AARF\XAA Water continually flows out of water dispenser. Only way to turn water off is to turn water off at the source. Not sure what part to order to correct situation. I assume its either a faulty water inlet valve, dispenser switch or control board issue. Anyway to help diagnose the issue and isolate the problem so I can order the correct part. Your help is greatly appreciated.
1 Answer Tom, Check the water valve to see if there is 120 vac going to it continuously and if there is not then the water valve will be the issue. If there is then test the dispenser switch for continuity. If there is continuity then the board would be the issue. Read More...
Ed Martin September 22, 2021 for Model Number RF4287HARS/XAA-01 I'm having the "all-to-common" issue with the ice maker not making ice. I replaced the ice maker assembly about two yrs ago and it had been working fine until over-night it stopped making ice and the auger did not rotate to move what ice was in the catch bin to the dispenser in the door (which is a first). Additionally, when the door ice lever was pushed water came out the door tube but no ice. Water also dispensed when the water lever was pushed. There doesn't appear to be any visible ice damn in the compartment. It is no longer making ice. I depressed the reset button but got no change in status. My dilemma is it needing another ice maker assembly or is it a water valve that I need to order? P.S. I'm also having difficulty obtaining the correct water filter for this Samsung locally. It seems no one has the correct filter for this model and its been a while since it was changed. Do you sell them? Thank you.
1 Answer Ed, Thanks for the question!!! Your filter is part number DA29-00020B. As for the ice maker, you can use the button located on the side (press and hold for 10 seconds) to see if it will cycle. If it does cycle and fill with water verify that the ice compartment is below 10 degrees F. If below 10 F replace the ice maker DA97-07365G, if above 10 F look for issues on why such as airflow blockage or fan issues. Read More...
Jerry A Birt Sr July 06, 2021 for Model Number Samsung RF4287HA/XAA I am not getting water to my ice maker on a Samsung RF4287HA. This refrigerator gave me problems with the freezer about 2 years ago and I have problems with the only Samsung authorized repairman in my area. I ended up buying a new LG refrigerator and moved the old Samsung out into my garage. At that point the Samsung was only 8 years old. A local repairman checked out the Samsung, told me it was a little low on refrigerant. He added refrigerant and the refrigerator has been working great ever since. During the past 2 years I did not have a water line connected to the refrigerator. Last week I installed a water line to the refrigerator and was happy to see that I now had water to the refrigerator. Prior to running any water to the front panel water dispenser I did install a new Samsung water filter. After 2 days I still did not have any ice in the ice maker and I started searching on the online for possible solutions. I tried the reset button on the inside of the ice maker, checked all the connectors on the main control board and still no water flow. I pulled the Water Inlet Valve Assembly and used a Digital MultiMeter to check the resistance. Both coils measured a little over 310 ohms which, according to some You Tube videos was a good reading. I then made a test cable (I worked in electronics for many years) and applied 1117 Vac to the ice maker coil and I got water flowing into the ice maker. So at this point it appears that the Water Inlet Valve Assembly is good. From my online reading it seems to say that either the Ice Maker assembly or the Main Control Board is bad..... Oh yes, one more thing. When I run the diagnostic by pressing and holding the Energy Saving and Lighting on the touch panel I almost immediately get Error Code 39 E Any and all help you can give would be greatly appreciated along with parts and availability of the parts that might be a solution to resolving my problem. Thank You, Jerry A. Birt Sr.
1 Answer Jerry, The E 39 error code will be an icemaker function error which would mean that the icemaker DA97-07365G is faulty and will need to be replaced. Read More...
Tammy January 24, 2021 for Model Number RF4287HARS/XAA Our fridge has stopped producing ice altogether. I have checked water supply as we can still get water out of the door with no problem but there is no water entering the ice maker. I have also reset the ice maker via the button on the side of the ice maker, I hear a chime then a type of wooshing noise. Could the water valve assembly be bad and only allowing water to flow to the door and not the ice maker or could it be the ice maker?
1 Answer Tammy, The water valve would be the most likely cause for the issue with the icemaker not getting water. You can test to see if there is 120 vac getting to the water valve when the icemaker cycles. If there is power to the valve then the issue will be a faulty valve. Read More...
Able August 15, 2020 for Model Number RF267AEPN Ice clumping in tray. Slight drip at front of ice maker. Could be cracked cube shell or leaking water valve. Which is most likely cause?
1 Answer Able, in this case, the most likely is not the way to guess. Instead, remove the icemaker and inspect it for cracks or damage and while it is out you can also see if there is a drip. No reason to play a guessing game for this simple to check issue. Read More...
Dave May 17, 2020 for Model Number RF2487HARS Water is dispensing from the water dispenser without the switch being engaged. I was going to order dispenser switch AP5962465, but read this could also be caused by the water inlet valve. I can use the water dispensing paddle to turn it off, then works fine to dispense water into a glass and turns off when glass is removed. Problem is it also came on twice without being pressed, and I had to put on child lock. Any advice if can isolate to specific part to fix this?
1 Answer Dave, if the water lever DA97-08519A loosely moves it could intermittently cause the built-in switch to activate if there is enough vibration. If the lever does not have any play, the failure would likely be in the main control. For the most accurate part information regarding the main control, the full model number and REV number would be necessary. Read More...
Greg February 17, 2020 for Model Number model # rf4287hars/xxa how do I test the inlet valve on my french door Samsung refrigerator, on my model the inlet valve doesn't have coil covers to pull off
1 Answer Greg, the valve would be tested for voltage at the wire connector located on the cabin when the valve is being activated. Read More...
Ron November 16, 2019 for Model Number RF267AEWP/XAA-00 The icemaker on my Samsung RF267AEWP has stopped working. It does not fill with water and there are no frozen cubes in it. That lead me to think it could be the water inlet valve, except the water dispenser still works (which also should rule out a frozen supply line). However, when I press the reset on the icemaker, it makes no noise and does not cycle - so the icemaker could be bad. Which seems more likely (or am I missing something)? Thanks.
1 Answer Ron, the ice maker voltage will need to be tested at the main control. At the main control connection CN90, the red probe of a meter would need to be placed at the gray wire in pin 5, and the black probe of a meter placed at the blue wire on pin 8. There should be 5VDC when tested. If not, then the main control has failed. If there is, then the ice maker reset switch will need to be pressed, and the main control tested at the connection CN73 pin 11 (brown wire) with the red probe. The black probe of the meter will be placed at connection CN71 pin 5 (gray wire). There should be an AC voltage reading at pin 11 for approximately 1 minute before it switches voltage to pin 13. If there is a voltage reading, the ice maker DA97-07365G has failed. Read More...