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Customer Questions and Answers for Suspension Spring by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18053463
Manufacturer Part Number: WPW10250667

The Suspension Spring is an OEM replacement part for Whirlpool washing machines. It is a critical component that helps to support and stabilize the outer tub during the wash and spin cycles, absorbing vibrations and minimizing excessive movement.  

Symptoms of a bad suspension spring include:

  • Excessive shaking or vibrating during the wash or spin cycle
  • Loud banging or rattling noises from the washer
  • The washer moving or "walking" across the floor during operation
  • Leaks or potential damage to other components due to increased stress and movement

Causes of suspension spring failure can range from general wear and tear over time and exposure to high-speed spinning, to physical damage from overloading or unbalanced loads.

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

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Questions & Answers

For Whirlpool Suspension Spring (Part Number: OEM18053463)

Cillie for Model Number 3XLA87W72AWO

My machine went off balance. Somewhere I read that if this happens something brakes to prevent damage to a motor. What part do I have to check/order. The drum also spins very rough if you open the lid during the spinning action. I need to do the agitator repair kit replacement. But at the bottom I saw a seal that needs to be replaced on another site. My machine did not have one. Is it missing? what is the part number so that I can replace it? https://www.repairave.com/img/wpl_w_dd_agitator7.jpg regards cillie

1 Answer

Hello Robert, You will need to remove the two screw at the bottom of the front panel and remove the front panel. You will then need to use special tool TJ22002922 to remove and install the springs. This will prevent over extending the new springs and causing out of balance situations.

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1 Answer

Hello Matt, As long as the liquid is still in the spin basket W10389329 upper ring, the problem is probably either the spanner nut WP21366 has come loose or the skate plate WP3946509 is in need of replacement.

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1 Answer

Steve, The rear leveling legs are self leveling and if the leg is stuck in the upper position then you will need to use a pair of pliers or channel locks to pull it back down. It may be necessary to take the cabinet off the unit and check the leveler to see if it is broken and if so then replace.

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1 Answer

Hello Alia. You do need to lean the unit backwards and check the spring to see if it is bad and broken.

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1 Answer

Hello Terri. Check the brive block and the clutch assembly on the unit. Either one can cause the issue you are having with the unit. Look for wear on the drive block, if it is good, then check the lobe on the clutch and look for wear.

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1 Answer

Hello Mike, The counter balance spring WPW10250667 gives enough tension on the rear of the tub assembly to hold the tub assembly up straight. It is necessary because of the weight on the front of the tub assembly from the motor and pump assembly.

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1 Answer

Bruce, Did you also check the counter balnce spring WPW10250667, it attaches the the center rear of the base assembly and the tub "skate plate" WP3946509. You may also want to check and make sure the Skate plate has not overrotated and "slipped off" the base assembly 285771 .

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