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Customer Questions and Answers for Washer Agitator Dogs by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM9357198
Manufacturer Part Number: 80040

Agitator barely moving clothes? Worn agitator dogs prevent the ratcheting action needed for proper washing. Simple DIY fix in under 30 minutes.

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Questions & Answers

For Whirlpool Washer Agitator Dogs (Part Number: OEM9357198)

1 Answer

Hello John. The model number will have to be verified on the units I.D. tag since the one listed came up invalid. This will be necessary to look up and specific parts such as the one you requested. Thank you for your patience and understanding in this matter. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

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1 Answer

David, You will want to check the drain pump and the drain hoses to make sure that they do not have any restrictions. Also check to make sure that the unit is not getting off balance.

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1 Answer

Matt, You will want to put a little bit of loc tite on the bolt to help it stay in place properly. As for the unit not agitating you will want to pull the agitator and see if the shaft is rotating to move the agitator. If it is not then this would be a gearcase issue. If it is then the agitator would be the issue.

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Joseph L. for Model Number LLR6144AQO

I obtained replacement Agitator Dogs, AP3119063, and found that my machine did not contain the washer that holds the dogs in place while reassembling. I was able, with great difficulty to successfully reassemble as instructed and everything seems to be operating correctly. However, I read one comment about the replacement dogs wearing out very quickly and when questioning about this, you indicated that a grease should have been applied to the dogs when reassembling. Nowhere in your video, or parts list, does it state that you need to apply any grease to these parts to properly replace the dogs.

1 Answer

Hello Joseph, The agitator grease is 350849 and, if used, should be done sparingly so it will not make its' way into the wash. If installed dry, these will wear relatively quickly since they will always drag in one direction of the agitators rotation. The agitator kit for your model is 285811 and is recommended for repair of this design agitator. The next time you experience an issue with the agitator, you may want to order it and the grease can be ordered at that time. I'm sorry for the confusion.

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1 Answer

Neeks, This issue will most likely be caused by the dogs possibly sticking. You will want to make sure that the cam is in place properly and make sure that there was some lithium grease 350849 on the dogs because if not the can stick causing this issue.

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1 Answer

Hello Jesse. The model number will have to be verified on the units I.D. tag since the one listed came up invalid. This will be necessary to look up and specific parts such as the one you requested. Thank you for your patience and understanding in this matter. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

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1 Answer

Sheryl, Chances are you'll find that the upper agitator has seized it self to the lower agitator thrust spacer WP3951608, This is usually due to misloading the washer. As in the video, stand on the lower portion of the agitator and twist and turn the auger and pull up at the same time, sometimes you can manage to "break" the auger loose from the melted spacer. If the spacer and auger aren't damaged too bad, you can replace the spacer and the agitator will work properly. Don't forget to apply a dab of water proof grease to the spacer, cams and bottom side of the "dogs", This will help to keep a simial situation from occurring.

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