Kevin January 12, 2017 for Model Number GSS30C6EYB00 My fridge is freezing food and water line in fridge to water dispenser is freezing. Have replaced thermistor in fridge side. Freezer temp is 0 and fridge is 37.
1 Answer Kevin, There is a air diffuser in the refrigerator compartment that sounds like it would be the issue and causing the freezing. The part number for this would be W10814173. Read More...
Charles Lakin October 05, 2016 for Model Number ET1CHKXKT01 My fridge needs a new thermostat. The old one has markings T-O-D 37T v31 2182380. Your product information says that AP6009317 replaces 2182380. The new one looks exactly like the old one, so I assumed this would be the right one. However, when I put in my model number,it says this new one is incompatible with my fridge. The one they say is compatible does not look anything like my old one and has only one wire, not 2, coming out of it. Please help. Thanks!
1 Answer Charles, The original defrost bi metal [2182380] has been discontinued and substituted by the manufacturer. The correct defrost bi metal switch for the model number you supplied is WP4387503 / 4387503. It won't register in the "compatability tool" because it is a direct replacement "substitute part". The part is in stock and available at this time. Thanks Read More...
Justin C D February 20, 2016 for Model Number ET8CHNXKQ05 Hi, we recently bought a house that has a Whirlpool top freezer,recently it started to leak water from the inside top right side. I have install a valve stopping the water from entering the the refrigerator, but its still leaking. I look at your site I believe it could be the defrost bi metal valve, is this correct ? HELP Thanks for looking
1 Answer Justin, This issue sounds like the drain is clogged and you will want to remove the freezer rear wall and clean out the ice and flush the drain with hot water. This should correct the issue but it does this again you could install a heater probe 819043. Read More...
Scott August 25, 2015 for Model Number GSS26C4XXY04 There is power to the compressor and it does start up when we plug the refrigerator in. As a matter of fact, the compressor runs for at least 20 minutes and has cycled on and off several times. The coils in the freezer begin to get cool, but never get cold. This why I believe it to be an issue with the control board, of other electrical component.
1 Answer Hello Scott. The cycling on and off your hearing is the compressor not starting. You need to check the relay and overload WPW10197428 first. If they are good, then you go to the main board WPW10235414 on the unit. If it is good, the last thing is the compressor W10160407 is bad on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Scott August 19, 2015 We have a 3-4 year old Whirlpool refrigerator that quit cooling and freezing. A local service tech replaced the "start device" on the compressor. Still didn't work. Said we needed a new compressor, or that possibly the fridge leaked refrigerant, After researching, I replaced the defrost thermostat and still nothing. Any ideas that a handy person can check? I have heard that the main control board is a common problem with the Whirlpool fridge, but have no clue how to test. Using the service sheet under the fridge, I ran the diagnostics and everything seemed to check out.
1 Answer Hello Scott. If there is power to the compressor and it is not running, you will need to replace the compressor if the start device is new. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Steve S July 03, 2015 for Model Number rt21lmxkq5 The freezer on my refrigerator keeps thawing out then refreezing. I replaced the timer and it did not fix the problem. What could it be?
1 Answer Steve, With the defrost timer having been replaced, the most likely cause for this issue would be caused by a faulty operating thermostat. This would be the only other part aside from there being a floating restriction in the sealed system that would cause the unit to stop working and thaw then refreeze. Read More...
Ken June 03, 2015 for Model Number whirlpool Existing defrost thermometer wires are pink and brown. The new one I bought,wires are red and white. Just kneed to know what the proper wire connection should be. Thank you.
1 Answer Hello Ken. You can install it either way. It is a closed circuit. Pink to red and White to brown is fine or you can switch them. Thanks. Read More...
Lori S. May 19, 2015 for Model Number GFSS6KEXCSS My fan is not working in the refrigerator. I have changed the motor and the bimetal and its still not working. I first took the freezer apart thinking it was all in the freezer like most and my ice maker is not working now either. The water is turned on. Does the bi-metal have anything to do with the fan working? It seems like everything else is running fine.
1 Answer Hello Lori, You will need to look in the freezer compartment for the fan WR60X10254 that circulates air into the fresh food compartment. This fan should be checked to ensure it is running at full speed. If so, remove the rear wall of the freezer compartment to check for a frost build-up on the evaporator coils. Read More...
Jack February 21, 2015 for Model Number ET21PKXFW01 Refrig / Freezer working fine. Problem: Water/ice forming inside refrigerator (finding this usually happens at night because we see it most often when checking the inside the frig in the morning). Pulled the lower plastic components out of the freezer and found the Drain Tube tray full of Ice and the Drain tube entrance plugged with Ice. Defrosted the tray and drain tube. (drain tube clear to lower pan ~ now no obstructions) Ordered and installed a new heat element (the U shaped tube with a wire connector) I have a suspicision that the heat tube is not getting a signal to heat up and is not activating. Could it be the Bimetal or more likely the defrost timer? I would rather change out the most likely suspect...What Item controls the heater tube I guess is my question. The OHM check is not that easy to do because of all the steps to do it. so rather just change out the most likely defective part.. Jack
1 Answer Jack, The unit freezing up would be caused by a clogged drain. You can install a drain tube probe that will help to correct this issue. The part number is 819043. Read More...
John September 23, 2014 for Model Number KitchenAid Refrigerator Model KSSS48FJB00 My freezer evaporator coil is freezing up and refrigerator stops cooling. (Fan works fine) I defrost it and it works for 3-4 days then freezes up again??
1 Answer Hello John. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the control board. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...