Customer Questions and Answers for Main Control Board by Whirlpool

Hello Mike. The code may have still been in the board since it was used. It can take time to make ice considering the unit has to get to 0 to 5° in order to cycle. If it still does not then you will need to test icemaker and water valve on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Troy. For your model number, W10890094 is the correct board. Sometimes it can take several attempts to get the board programmed properly. You can not pause while programming the board. If you do you will have to start over again. If you can not get it, then you will need to contact a certified tech to come out and program it for you.

Hello Troy. The code has to be programmed properly into the new board. This may take several attempts to do so. If you still can not get it to program, you may need to call a certified tech to program the unit. Thank you.

Hello Bill. Programming Mode: NOTE: The Program Code is located on the Serial Plate on this unit after the word Code. 1. Press and hold the Door Alarm Keypad . 2. Press and hold Freezer Temperature Down Keypad . 3. Release the Door Alarm Keypad and wait 3 seconds. 4. The control will display PE to indicate the programming mode. 5. Entry is confirmed by pressing the Freezer Temperature Down Keypad once more. 6. The control will display the current Program CODE. This value should be validated with the Program CODE printed on the unit serial plate. NOTE: If the Program CODE is correct, the Programming Mode is exited by pressing Door Alarm Keypad for 3 seconds. 7. Press the Refrigerator Temperature Up Keypad or Refrigerator Down Keypad to change the digit value with each key press. 8. The decimal point indicates the selected digit. Press the Freezer Temperature Up Keypad to select the next digit. 9. Once the desired Program CODE is entered, press and hold the Freezer Temperature Down Keypad until the Program CODE begins flashing indicating it has been saved. NOTE: If you attempt to enter an invalid Program CODE the control will not save the new code, but will beep. (The unit will NOT run with a Program CODE of 0000).Once the Program CODE has been saved the Programming Mode is exited by pressing any key. If the new code is incorrect this process should be repeated. The Programming mode can be exited at any time by pressing Door Alarm key for 3 seconds or will exit if unattended for four minutes.

Hello Kameme. The code you need is located on your model number tag inside the unit. We do not know which code is for your model.

Hello Kameme, W10890094 should work properly with the code from the units' I.D. tag. If not, refer to the manufacturers' note: Use this PCB for series 10 and below. For series 12 and up use WPW10310240, If you have a Maytag and part 12920710 doesn't work, the replacement board Is WPW10312695. Note that the series number is the first two numbers of the serial number.

Hello 7Q. You will need to order WPW10310240 for the board needed.

Jack, This issue sounds like it would be caused by a faulty HV board with nothing working at all. The part number for the board is WPW10310240.

Hello Julie, You will need to replace the high voltage control board W10890094 to correct this issue. It will affect temperature and performance of the appliance. The failure was caused by the original boards' circuitry which has been corrected.

David, The unit can still be used as long as it is cooling. If you stick a towel or something in the ice door to keep it from flapping until the HV board arrives.