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Customer Questions and Answers for Freezer Control Assembly (Electronic Control Board) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12742338
Manufacturer Part Number: R0161092

This electronic freezer control assembly manages the freezer's control functions and settings to help restore reliable temperature regulation and responsive controls when the original control fails. Designed as a direct replacement control module. What it does:

  • Controls freezer functions and user settings by communicating with sensors and other system modules.
  • Commonly replaces a failed control board when the freezer won't maintain temperature, cycles erratically, or displays control-related errors.
  • Restores responsive control panel behavior when buttons or digital settings stop working.
  • Used when diagnostics point to control/board faults rather than mechanical components.
What's included: One freezer control assembly Install notes:
  • Disconnect power to the appliance before starting any repair to avoid shock or damage.
  • Handle the control board carefully and avoid static discharge; use antistatic precautions if available.
  • Match connector locations and wire harness orientation; ensure all plugs seat fully before restoring power.
  • If symptoms persist after replacement, recheck wiring, sensors, and diagnostic codes before ordering additional parts.

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Questions & Answers

For Whirlpool Freezer Control Assembly (Electronic Control Board) (Part Number: OEM12742338)

1 Answer

Hello Neil, Since the thermostat acts as an on off switch and is not polarized, the unit will work normally with the wires connected either way.

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1 Answer

Allen, You will want to check the frost pattern on the evaporator coils. You will want to check to see if there is a full even frost pattern which is what you want to have. If the coils do not have this and the coils have just minimal frost on the top coils then the issue will be in the sealed system with either a restriction or a leak in the sealed system.

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Brian for Model Number Amana SZD2ONPE P1162502WE

The fridge keeps running and freezing the food even with the control damper almost fully closed.The compressor never shuts off. Did the voltmeter test on the thermostat and it passes, infinite resistance with the control off and some resistance with control open. Disconnected the thermostat completely from the wiring and the compressor still runs. Touched the two wires together that connect to the thermostat and fridge still runs. I have vacumed the evaporator coils and the evaporator fan is running. Stumped.

1 Answer

Brian, The next step would be to check and see if the ADC (adaptive defrost control) 12050506 has a shorted circuit and is causing the compressor to remain running. The ADC board is located on the front bottom of the refrigerator, behind the kick plate grille.

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1 Answer

Hello Perplexxed in Portage. Try bench testing the motor. Use a cord and connect 120 to it. If it does not run, just replace the fan motor and it should repair the unit.

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1 Answer

Pawel, If you are getting the proper temps then the unit is operating as it should. In most cases a refrigerator will operate approximately 80 percent of the time.

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1 Answer

Hello Richard, This does sound like the thermostat is bad since it should go off when set to the off position. The freezer end of the capillary sets in a very specific position in order to properly sense the temperature.It doesn't "connect" but has to be in a specified spot to control the temperature correctly.

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1 Answer

Hello Oscar, There is a vent that is on the left side wall about 1/2 way down or by the snack drawer. You need to check to see if this vent is clogged with ice. If it is you will need to clear the vent. This is your return air duct and if it is clogged it will cause the air flow restriction or stoppage.

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1 Answer

Hello Jay, I would make sure the freezer fan is running and if it is, make sure the air is coming into the fresh food side at the top. There could be either a frost build-up preventing cold air circulation or a defrost issue which ultimately causes the same thing, air flow blockage. If the fresh food side is freezing items, this also is an indication of an air flow restriction. The fresh food side will always freeze items if the fresh food side is set too warm, since this causes the fan to be turned on too seldom and cold air will migrate to the bottom of the unit. Check for frost build-up at the evaporator coil and at the air damper (at the top of the fresh food section where the air enters from the freezer compartment).

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