Nick March 13, 2022 for Model Number KSCS23INSS00 Refrigerator has a thumping sound coming from somewhere and a faint chirp from the evaporator fan that tries to start up. The Freezer and Fridge still seem to be keeping cool. From similar posts would this be a control board? Where is it located?
1 Answer Nick, in regards to the thumping, it would be recommended that the source of the noise (or a more specific location of where it is coming from) be found as this will allow more accurate information to be presented. In regards to the fan chirping, the control would be the cause of failure only if the chirping is coming from the control WP2307037 (part has been discontinued by the manufacturer and is no longer available). If it is coming directly from the fan, the fan motor W11671461 would be the issue. Read More...
Gerard March 02, 2022 for Model Number GE KSCS251NSS00 Refrigerator Hello I was to to determine if the light socket had power going to it with a tester and touched the side by accident creating a spark. Apparently the control now has a short but there are 2 boards in the unit, one inside the control panel and one beside the compressor. How do you determine which one is damaged? I have power coming to the control panel plug.
1 Answer Gerard, This issue would be with the control board that is beside the compressor. Read More...
Marty February 01, 2022 for Model Number KSCS25INSS01 Checking the upper light socket for power, I shorted it out, causing a spark. That turned out all the lights temperature controls and ice maker. I believe I damaged a control board, but it seems there are two; one in the upper light assembly and one in the lower cabinet access from the rear. How do I determine which one is damaged?
1 Answer Marty, the main control W10219463 near the compressor would be the part that has been damaged if there is 120VAC at the outlet the appliance is plugged into. Unfortunately, this part has been discontinued by the manufacturer and is no longer available. Read More...
Evelyn December 26, 2021 for Model Number KSBS25INSS SS Our Kitchen Aid refrigerator's temperature has been fluctuating for the last 3 days showing the temperature at 69 degrees. The repair man said we need a new mother board which I have been told are discontinued. Could it possibly be the compressor that we need?
1 Answer Evelyn, if the freezer is reaching proper temperature and it is just the refrigerator fluctuating, the compressor is good. Read More...
Laura November 18, 2021 for Model Number GC5SHEXNB03 Fridge is still freezing and cooling, but temp display says it’s warmer in both sections. Makes a tic tic sound, motor cuts on and off constantly. Repairman said it’s the control board, $800 including labor.
1 Answer Laura, if both thermistors checked good, then the failure would be in the main control W10219463 found near the compressor. Unfortunately, this part has been discontinued by the manufacturer and is no longer available. Read More...
Christopher November 11, 2021 for Model Number GC3PHEXnS02 Will part #WP2307037 need to be programmed prior to installation?
1 Answer Christopher, This control board would be plug and play with no programming necessary. Read More...
Sang Hyuk September 06, 2021 for Model Number xpark@hotmail.com Does this control board need a programming to run? If so, how can I do that? WP2307037 has a white part with 6 pins but I cannot find a connector for this in my refrigerator.
1 Answer Sang, We would need to have the model number of your product to be able to determine if there is programming necessary. This does not look like a board that would need to be programmed. Read More...
Luis April 19, 2021 for Model Number KSCS25FTMS02 Whats my issue? Evaporator coil is freezing up in freezer section resulting in my fridge compartment to be warm. I checked the heating element and got 24 ohms, I replaced the defrost thermostat, evaporator fan is working, door seals are in good shape, Freezer is not overly packed and not obstructing intake vent or outake vents, and no defrost timer for this model. What can I check to pinpoint this issue of the evaporator coil freezing up?
1 Answer Luis, With the defrost thermostat having been replaced and the heater being good, this would indicate a faulty control board which is part number W10219463. Unfortunately, this has been discontinued by the manufacturer with no suitable replacement available. You could try to have this board rebuilt, which there is a company called Corecentricsolutions.com that you could try. Read More...
Steve October 10, 2020 for Model Number WP2307037 Hi, my Whirlpool Gold, Model GC5NHAXSB00, has an issue. The issue is the compressor doesn't come on and the fan in the back is on and off. There is beeping noise. The control panel in the cooler side don't come on, unless I pressed the on/off button, then it comes on and then off again. I think the electronic control board is broken, but I can not pull it down to inspect it. Do you know how to replace the electronic control board?
1 Answer Steve, with the power cord unplugged, the light cover would need to be removed to access two screws that keep the control housing in place. Once the screws are removed, the panel would pull forward, and then it can be pulled downward. The control will have lock tabs keeping it in place that can be pressed outward while lifting up on the control. Read More...
Denise October 06, 2020 for Model Number KSCS23INSS01 I was changing the BOTTOM light socket and the wires shorted out that caused blanking out the control unit , ice/water dispenser and all other lights not to work. Although the freezer and fridge is still cooling. I've ordered replacement part WP2307037 but I'm not sure how to safely remove the control panel housing at the top of the fridge. I can only see 2 screws for the light sockets. There are 4 small "holes/sockets" in the housing but the size or type of screw is not visible. How do i remove the housing and what type/size screwdriver do I need?
1 Answer Hello Dennis, the manufacturer has no service information on this model for accessing that upper housing, however, typically the screws are either a #2 Philips or 1\4" hex head. However, the problem you are having is not related to that (user interface) board, when the short occurred it damaged the door sensing circuit in the main control board located under the ref cabinet, the original board is no longer available and the manufacturer has a service replacement board kit (with instructions) which adapts it to fit several ref models, that control board is part W10823804. Read More...