Customer Questions and Answers for Dryer Heating Element Kit by Whirlpool

Hello Alan, thank you for contacting APP, If the unit shuts down entirely after running for about 5 minutes I would suspect that the Drive Motor W10410996 is overheating, causing the motor to shut down. This may be due to a weak drive motor, a blockage or restriction in the venting through the home, or debris/lint in the body/venting of the unit itself. The easiest way to test is to disconnect the unit from the vent from the home and run it as you normally would, if it continues to run with the vent disconnected then the issue is related to the venting through the home. If it is still shutting down then the issue is related to either debris/lint in the unit or component failure.

MB, If the element is good and the airflow is good the element will cycle on and off to maintain a range of temperature based on the cut in and cut out temps of the cycling thermostat.

MB, the element LA-1044 will need to be checked for any grounded coils by testing for continuity to the element base from each terminal. The coils could also be bridging. The wire with the blackened connector will need to be inspected for a loose connection as well as any signs of the wire turning brittle. The cycling thermostat WP31001192 is a possibility if it is opening but not closing back to allow L1 120VAC to get to the element once it opens. However, if the timer contacts are failing, the timer can create multiple symptoms.

Tom, Yes, the thermostat replacement video can be followed to get to the element. As far as the belt replacement the front assembly needs to be removed to replace the belt.

Hello Dottie, This is normally caused by a ducting issue. The duct could be crimped or clogged. The ducting I am referring to is not part of the dryer but carries the dryer exhaust to outside atmosphere. The ducting should be checked before replacing any parts.

Cadkins, You will want to check the rollers on unit to make sure that they are not binding as it sounds like they may be damaged and causing the motor to overheat.

Hello Mr. D. The model number will have to be verified on the units I.D. tag since the one listed came up invalid. This will be necessary to look up and specific parts such as the one you requested. Thank you for your patience and understanding in this matter. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Steve. Test for power to the timer motor. If there is power there and the timer never advances to off, you will need to order and replace the timer on the unit.

Alan, This issue will most likely be caused by a faulty timer as the temperature selection is part of this timer.

Tommy, Looking at the wiring diagram, there will be a yellow wire that comes from the heat selector switch that will attach to the thermostat and then a red wire that comes from that thermostat to the other thermostat and a red that comes from the timer that goes to the that thermostat which it will attach to the heater element. the other side of the heater will get a red wire.