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Customer Questions and Answers for Surface Heating Element by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18090336
Manufacturer Part Number: W10823709

The Surface Heating Element is an OEM part for Whirlpool cooktops and ranges. It provides the heat necessary for cooking. This element is designed to deliver consistent and even heat distribution, ensuring your cooking results are optimal every time.

Causes of a bad surface heating element can include wear and tear from regular use, damage due to spills or impacts, and electrical issues such as short circuits or burned-out connections.  

Symptoms of a bad surface heating element include:

  • The element not heating up or taking longer to heat
  • Inconsistent heating or hot spots
  • Visible damage or burns on the element
  • The element not responding to temperature controls

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Surface Heating Element (Part Number: OEM18090336)

1 Answer

Martin, it would be recommended that the infinite switch is tested for 240VAC from the terminal H1 to the terminal H2. If there is 240VAC when the element does not cycle back on, the failure would be in the element W10823704. If there is not 240VAC after it stops cycling, the failure would be in the switch WP7403P238-60.

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1 Answer

Hello Henry, the dual element uses a separate toggle switch on the control panel for powering the outer element ring in conjunction with an infinite switch, I would check that switch first, unfortunately it is a discontinued part,(74006468).

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1 Answer

Kathy, the blue wire is a jumper wire that runs to the hot surface indicator light directly mounted to the element.

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1 Answer

Hello Corinne, The part you are needing is dependant on the first two characters of the serial number, (series number). If the serial number begins with 10 or lower you will need to order W10823704. If the serial number begins with 11 or higher you will need to order W10823711.

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1 Answer

Roger, On the original there was a black jumper wire that is no longer used on these elements. They instead put a bridge from the limiter box to the terminal on the element.

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1 Answer

Hello Janet. You will need to raise the cooktop and look for a loose connection on the unit or a bad surface element on the unit.

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1 Answer

Hello Allan, This can be caused by a failing limiter in the surface element assembly or a failing infinite switch. The specific part numbers are determined by the serial number since there was a series change in this model.

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1 Answer

Hello Tan. You will need to order W10823709 for the element needed. Maintop Assembly 1. Remove power from unit. 2. Remove range from installation position, see “Removing and Replacing Range” procedure. 3. Remove air grill, filter, grill grates, aeration pan and cartridges (select models). 4. Remove screws from plenum area at front of opening. 5. Open oven door and remove screws securing maintop to oven chassis, located on the bottom of control panel and along the outside edges of the maintop. 6. Remove cartridge receptacles and grill pans (select models). 7. Label and disconnect wiring to elements (select models). 8. Remove screws securing element mounting brackets to main top assembly (select models). 9. Gently remove elements from mounting brackets to prevent damage to glass top (select models). 10.Reverse procedure to reinstall maintop assembly.

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