Carl August 17, 2014 for Model Number Ed2fhexvs02 I have a Whirlpool size by side. I removed the old filter and run it without filter (we have excellent water quality here). The manual says to replace the cap but it just kind of sits in there loose with no filter to screw on to. Is this normal for this model or am I doing something wrong? Thanks!
1 Answer Hello Carl, This design does not require a bypass plug so when the filter is removed, the water will dispense, automatically bypassing the filter. The manual is generic so the information in it will not always be correct to the design. Read More...
Wayne G. August 17, 2014 for Model Number PUR 4396841. Water Filter We have a Kitchen Aid refrigerator we purchased new 7 years ago and we have consistently changed the water filter wit a PUR 4396841 filter. No problems. This time the first large cup of water was gray (like charcoal ?) then the water has been clear since. Is there a problem? Also the box appeared to not have been opened but there was not date stickers to apply and no instruction sheet enclosed. Should we be concerned with the water or filter?
1 Answer Hello Wayne. You are suppose to run at least 1 gallon of water through the new water filter. To get rid of sediments and air from the system, after that the water should be drinkable and no air present in the system. Thanks! Read More...
Km August 11, 2014 for Model Number Not sure The water filter I pulled out of my Whirlpool side by side fridge, which came with the house when I bought it, is the Pur 4396841. Home Depot only has the Maytag W10193691 Fast-Fill Water Filter for Select Side-by-Side Refrigerators in stock. Are they interchangeable?
1 Answer Hello KM! Yes, you can use the W10193691 fast fill water valve in place of part number 4396841. Thanks! Read More...
Carolina August 10, 2014 for Model Number ED5PHEXRL00 I replace my water filter and water runs slow and my dispenser is not making ice and when I push my filter cap back it will dispense water is it filter or housing the problem. Thank you.
1 Answer Hello Carolina. Yes, it sounds like the filter housing is bad and will need to be replaced on the unit. Read More...
Harry August 10, 2014 for Model Number ED2VHEXVQ01 I have a Whirlpool ED2VHEXVQ01 Fridge and thee is no water shut off valve on it. Do I need to shut water off on the model ED2VHEXVQ01? Thank you Harry
1 Answer Hello Harry! The model number you provided does not require you to shut the water off when replacing the water filter. However your water supply source should have a way to shut the water off coming into the unit. Thanks! Read More...
Dori August 06, 2014 for Model Number Go5rvaxvyo5 Hello, I just moved in to a home that has this whirlpool gold frig, the water status is now showing filter to be changed. However when I go to push the button I find that appears to be already pushed in. The blue bottle filter of course does not have a cap to turn, not wanting to break anything by man handling it what can I do? Thank you for your time.
Cathie August 06, 2014 for Model Number Kitchenaid French Door Where can I properly recycle or dispose of the used filters?
1 Answer Hello Cathy. The used filters can be disposed into your regular garbage. If you are wanting to recycle it, it should have a symbol on it for the correct kind. Read More...
Chuck August 03, 2014 for Model Number Whirlpool GC5SHEXNB00 I have an under-sink reverse osmosis system and my refrigerator is hooked up to it. Because of the extra filtration of the RO system, my refrigerator water runs really slow. Do you make a filter bypass for this refrigerator? I know they are available for some.
1 Answer Chuck, you'll need to remove the filter and replace the filter cap. This is automatically bypass the filter. Thanks. Read More...
Amanda July 16, 2014 I haven't used the water dispenser on my refrigerator in about 6 years but would like to start again. Do I need to clean or purge the lines before I do? If so how?
1 Answer Amanda, Yes, you would want to "flush" and purge the system before you use it again. Once you're sure you have water to the fill valve connection, install a new filter. Then using a large slender container, dispense 2 or 3 gallons of water through the dispenser. This should flush any debris in the system out and purge any air in the system so the dispenser won't drip after dispensing water. After six years, you'll want to check and make sure there are no leaks or loose connections in the tubing or connectors, before you move thee refrigerator back into position. Read More...
Samantha July 14, 2014 for Model Number pur 4396841 I just replaced the filter in my Whirlpool refrigerator, but I forgot to put the cap on and now I cannot eject it. Can you offer some help?
1 Answer Hello Samantha. You should still be able to press really fast and hard and remove the filter from the housing. The cap does not hold it in place. Read More...