Craig December 03, 2015 for Model Number 10670962990 Will this device work on my refrigerator, model 10670962990 Kenmore?
1 Answer Hello Craig. We have no way of cross checking with Kenmore on this part. However, you can use it on any model that it will reach the drain hole from the heater. Read More...
Sonja October 08, 2015 for Model Number ET1CHMXKT03 I just installed one of the 819043 heat probes on my mom & dad heat element tonite. I have installed this same probe on my own refrigerator 2 yrs ago and it has worked great. My question is, the heat element on this fridge seemed closer to the drain hole therefore making the probe seem to go down the drain hole slightly longer than on my own fridge. I didn't trim it tho because I was afraid I was wrong about the length and would make it ineffective. How will I know if it is too long down into the rubber drain hole and possibly cause damage to the unit?? Obviously my biggest concern would be overheating causing a fire! (my parents are elderly...) A reassuring answer would be greatly appreciated!!! Thanks!!!
1 Answer Hello Sonja. It will be fine. The water cools the probe and it does not get hot enough to damage. Read More...
K.D. September 18, 2015 I own a Kenmore 106.60962990 Refrigerator, it came with the home I bought in June. I have been having the same water backflowing into fridge compartment problem that others have described. I tried removing the accumulated ice twice, but the problem remained. It only occurred to me to check for a clogged drain tube after mentioning the problem to a family member. However, after doing more research, it appears as though this problem is a design flaw. Even if I clear the drain tube now, the problem will most likely come back again, unless I install one of these. I would think that the manufacturer should supply this part at no cost to the consumer.
1 Answer Hello K.D., While this is considered by some to be a design flaw, it is not always possible for man to control the laws of science. As an example, other manufacturers have had the issue with different design machines. I cannot go into any more detail on the causes from the design you have in your home since no model number was listed. I can tell you that in some cases the issue is caused by a short defrost cycle, a weak defrost thermostat, an air leak and even the unit settings can cause the issue under certain circumstances. Read More...
Enrique R. September 14, 2015 for Model Number et1fhtxmq01 My refrigerator model that I put in keeps freezing over the drain hole. I have cleaned out the hole many times and defrosted the unit. What else could be the problem? And do you have a heat probe for it?
1 Answer Hello Enrique, Most of the time this indicates the freezer compartment is operating at too low a temperature. It can also be caused by a weak defrost thermostat WP4387503. If a defrost drain heater is needed, 819043 can be installed as long as it is trimmed so it cannot contact any plastic or metal parts as this can cause damage to the unit. Read More...
Bigstinydancer August 20, 2015 for Model Number GX5FHTXVB05 What heat probe will accommodate my Whirlpool Gold model # GX5FHTXVB05? Constant ice at the bottom of the drawer freezer...that eventually defrosts and leaks onto my floor. Thanks!
Dale July 27, 2015 for Model Number ER2CHMXPL01 I have defrost my ref. / freezer several times, and within a week I have Ice build up in bottom of my freezer, can you help me?? I just ordered part number AP3119957 will this work?? or is there something elas wrong?? Thanks Dale
1 Answer Dale, You will want to make sure that you flush the drain with hot water once you clear out all the ice and make sure that the drain is flowing. Once this is done install the heat probe 819043 and this should correct the issue. Read More...
Mike June 04, 2015 for Model Number KTRP20KHBT00 Will this heat probe work on Kitchen Aid KTRP20KHBT00?
Walter May 24, 2015 for Model Number 106.71192100 I am looking are resolving a constant freezer drain problem. Which heater probe will work with the model?
Marc May 13, 2015 for Model Number ER2CHMXPL04 I have model # ER2CHMXPL04. Will this fit this refrigerator?
James T. April 26, 2015 for Model Number whirpool M#ET1CHMXKQO3 S#ER35326O1 I have a Whirlpool Part #819043 Drain Strap or Heater probe. Is this the correct part for my model?
1 Answer Hello James, This part 819043 will work on any model with the freezing drain issue. It can be cut for installation in any model it may be too long in to prevent contact with any plastic or rubber parts. Read More...