Kirk December 17, 2012 for Model Number 110.66912691 Its me again. I was wondering how long is the warranty on the heating element? So, if it breaks in 6 months doI get another one or how does that work? Thank you very much.
1 Answer Kirk, we have a one year manufacturer warranty. If the part fails within the first year of purchase it will be replaced at no charge to you. Thanks! Read More...
Kirk December 16, 2012 for Model Number 110.66912691 I was wondering if I buy the heating element from you guys if that is not the problem can I send it back to get my money back? Because the dryer spins but no heat. Please send back an answer soon I need my dryer have two kids. Thank you.
1 Answer Hello Kirk! Yes, any part can be returned within 365 days of purchase with our no hassle return policy. Thanks! Read More...
Frank December 15, 2012 for Model Number whirlpool kenwood I had a power outage. Is there a reset button for the heat to return working?
1 Answer Hello Frank. The only reset is to flip the breaker. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Also check the heater and thermostats and see if they are good. You can test these with a multi-meter MA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Cliff December 10, 2012 for Model Number 11062212100 The dryer stopped heating, but everything else still works.Where is the element & thermal fuse located ,could these be the problem. Thanks
1 Answer Cliff, Yes, a defective element 279838 or open thermal fuse kit 279816 would not allow the dryer to heat. To access the heater and fuse, you'll need to remove power to the dryer, slide the dryer away from the wall and remove the rear cover panel. The air duct on the right(looking at the back of the machine) has the thermostat and thermal fuse mounted at the bottom and the heater assembly is afixxed to the duct by 2 1/4" hex head screws that will need to be removed in order to inspect the element for damage. Read More...
John November 21, 2012 for Model Number Kenmore 100.62954100 Dryer I just ordered ONE heating element part # AP2947033 and I got an e-mail saying that I ordered two. I only Ordered ONE. Please tell me, ASAP, who I need to contact so that this mess can be fixed immediately!! Thank you. John Watts 253.588.1892
1 Answer John, Contatct the APP Customer Service Team 1-(877)-477-7278 Please have your order number available, They will be happy to review your order, verify the order and parts shipped and make any changes needed. Thanks Read More...
Tony November 12, 2012 for Model Number Whirlpool Dryer GEW9200LW0 The vent is unclogged and I have measured the air from the exhaust after running the dryer for 5 minutes. The air temp from the dryer is 140 degrees. Question 1: Is the heat element producing enough energy? Question 2: I read using a flexible exhaust tube from the back of the dryer to the wall is not recommended, is this correct? Question 3: Why is the laundry taking so long to dry clothes, are any of the above questions possibly a cause and effect? Thanks
1 Answer Hello Tony. Yes the temp is good. You need to check and make sure the blower wheel is clear on the unit. If not, it will cause the issue you are having with the unit. Read More...
Diy T. November 09, 2012 for Model Number GEW9200LW0 It looks like the heating element needs to be replaced, like we did 3 years ago, so we'll order one. However, this time the red+white connector wire that runs from the heater element to the high limit thermostat looks a bit frazzled near one of the ends (plastic looks melted), even though it tests okay with the ohmmeter. Is this just a standard wire connector? I can't find it listed separately in the parts list, so is it considered part of the wiring harness?? Where can we find a replacement for just this single piece of wire with connectors on both ends?
1 Answer Hello, You can try the 279457. You will have to use the wire nut to connect it to the other end but this might solve your issue without having to buy the complete wiring harness. Read More...
Ken October 11, 2012 for Model Number Whirlpool electric Dryer Duet 9200 Can't figure how to replace element from front load dryer. I got it out but not sure how to put it back in. Part # 3387747.
1 Answer Hello Ken. The housing goes back into the unit the same way you removed it. The housing goes inside the hole in the back and then you secure it in place with the screws to the brackets and frame. These are a very tight fit and can be difficult to do. Read More...
John October 02, 2012 for Model Number Kenmore dryer mod11069822801 Dryer extremely hot to touch. All lint and filters are clean. Exhaust vent is clean.
1 Answer Hi. A couple of things to check. Use a volt/ohm meter part # MA-DM1 to assist you in your diagnostics. Measure the resistance of the heating element. Make sure the element is not shorted to the case one element terminal at a time. Remove the element and look at it between the windings to see if it has expanded and shorted. This will make it stay on during cool down. It is part # WP3387747. The 2nd device is the thermistor part # WP3387134. It should be open at cold temperatures. If the inner contacts have welded itself closed then it will not open. Providing constant voltage to the element. It is best to also change the safety thermostat part # 279816 because it is being weakened as well. Thank You. Read More...
Anthony July 16, 2012 for Model Number GEW9868KLO How do I get to the heating element so that I can replace it?
1 Answer Hello Anthony. You can use a flat blade and release the panel springs to remove the toe panel off the unit. Once removed you can access and replace the element WP3387747. Make sure the power is dis-connected before replacing the element. Read More...