Earl December 07, 2020 for Model Number MZD2665HEB STOPPED FREEZING a few years ago....fan still running...replaced the start capacitor and relay and worked for another year, replaced those again....worked last year. Now upon restarting, it all started, froze one tray of ice cubes and within two hours all ice cubes melted and both sides too warm.... Replaced both capacitor and relay again, fan runs nicely, everything very clean, but compressor will not kick on...is there a chance the defrost thermostat is locked in ON position?
1 Answer Hello Earl, having to replace the relay/overload several times indicates the compressor was starting to fail, now it has failed completely. Read More...
Les December 26, 2017 for Model Number MZD2665HES I removed the heater element and measure 30 ohms across the terminals. What is the range of resistance for a working element? Thanks!
1 Answer Les, If you got 30 ohms of resistance on the heater then it is good and will want to test the defrost thermostat if the unit is not defrosting. Read More...
Charles May 11, 2016 for Model Number ASD2620HRB Started out as freezer not working, nor fridge is getting warmer as well. Unit is only about 8 years old
1 Answer Hello Charles. Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html Read More...
Charles May 10, 2016 for Model Number ASD2620HRB My freezer is not cold, yet the fridge seems to be operating normally. I do feel the fan running inside the freezer.
1 Answer Hello Charles. You will need to check and see if the condenser coils are clean and make sure the condenser fan motor is running on the unit. If not, the freezer will not work properly. Read More...
Lonnie February 19, 2016 for Model Number MZD2665HEW My Refig is not keeping cool on the Freezer and Refi part Frost is built up on the coil of Freezer. I replace the thermostat 6 month ago and it worked fine till now. my question is how do I test the heating element with an ohm meter I have it all apart now with the connections showing I plug it both side of the ohm meter a get about 300 ohms I just don't know if I am doing this right I don't want to order the wrong part
1 Answer Hello Lonnie. You will test the heater for continuity. It should read closed. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More...
Joe June 17, 2014 for Model Number Armana ASD2622HRW Symptom- Fridge not cold (1st problem) Coils freezing Would be solution- Had the freezer fan replaced which fixed the fridge not getting cold for 3 months. Then coils started freezing. Replaced the timer and thermostat - seemed to fix the problem for another 3 months or so. Replaced the thermostat again- but did not fix the problem. When I replaced the thermostat the first time the 2 wires came out of the white modular connector which connects to the thermostat (At least 1 wire does) Those 2 wires are soldered to a metal plate that slides in to the white modular connector. I was able to push that back in to the modular connector but am afraid that's where the problem is. Could replacing the heating element be the answer in this situation? Thanks, Joe
1 Answer Joe, If the connectors for the heater is where the wires came out at then yes a new heater would be what is needed. The terminals coming out of the other side of the connector on the thermostat side should not cause an issue if they are reseated and not coming back out. Read More...
Steve March 24, 2014 for Model Number LSD2615HEB My freezer quit working and fridge got to warm. Fan is not running but the compressor kicks on when I turn back on. Now after a day I am finding that I have to defrost again. What parts do I need?
1 Answer Steve, If the evaporator fan is not running but the compressor is then you will need to check to make sure that the evaporator fan is getting 120 vac to it. With the fan not running it is not pulling the air across the evaporator and will cause a heavier frost build up on the evaporator coils. If there is not 120 vac coming to the fan then most likely the ADC board has failed and not sending power. If there is 120 vac then the fan is faulty and would need to be replaced. Read More...
Nick June 20, 2013 for Model Number mzd2665hew Son left freezer door slightly open. Freezer cold but frig warm. Took covers off coils - found completely iced over. Thawed coils with a hair dryer - heard a sound of a damper popping open or closing. Reassembled everything. Four days later same problem - warm frig. Thawed coils again. Heard the same damper sound popping. Ohm checked heater - 29 ohms. Not sure if its heater, thermostat, or board.
1 Answer Hello Nick. Did you check to see if the fan motor was running good, and where the noise is coming from? This could lead you to the issue with the unit. Make sure it is not the flapper in the dispenser popping and causing the ice issue. Read More...
Charles B December 06, 2012 for Model Number Whirlpool GX5SHDXVQ01 A while back, the compressor on this unit ran all the time. I replaced the freezer thermistor and all was well until recently. Now I hear a fan running all the time. The temps in both freezer and fresh food sections seem fine, and when I run the diagnostic tests everything tests OK except that the defrost test shows the defrost thermostat always shorted (closed), and I am not sure if this is normal. The temps seem fine and I see no ice build-up anywhere, but I hear a constant fan running. I think it might be the evaporator fan, and don't know if that is a problem or not.
1 Answer Hello Charles, The defrost thermostat will show closed as long as the temp is getting below 12 degrees it will show closed. If the temperature gets above 42 degrees the thermostat will open at 42 degrees. It is not uncommon for evaporator fan motor to run for long periods of time. Read More...
Heather May 01, 2012 for Model Number msd2651hew Freezer is not keeping ice and items in freezer frozen all the time. Sometimes it is fine then others there is water in the ice bin and popsicles are thawed out. Other times things in frigerator will partially freeze. Compressor appears to be working as well as fans. We have cleaned out the coil.
1 Answer Hi Heather. Open the freezer door and feel the center divider facing. Is it too hot still ? If so then the condenser coils need blown out with compressed air. Make sure the cond. fan blade is clean along with the rear cover which directs the proper air flow. The compressor is not noisy is it ? Do you hear it clicking on and off loudly ? This is a sign of the compressor relay assy part # W10613606 needs replaced once you insure the compressor ohms out ok and the internal windings are ok and not shorted.Use a volt/ohm meter part #@ MA-DM1 to assist you in your diagnostics. Are you sure the evaporator fan is turning up to speed ? Part # WPW10128551. If all of this is good then you need to replace the cold control part # WP67005335. Thank You. Read More...