Customer Questions and Answers for Refrigerator Ice Maker Kit by Whirlpool

Hello Martin! Yes, the icemaker assembly WPW10190965 includes the control module. However, it does not include the bail arm or cover these items must be used from the current icemaker. Thanks!

Hello Crabjoe. Based on the model number you provided, 2198597 is the correct icemaker and is a different designed icemaker. Hope this helps.

Jim, yes the icemaker WPW10190965 is 115v. This is the icemaker only, equipped with the motor and controller, no front cover or bail arm. You must use the parts off the old icemaker. Thanks!

Hello Ed. You will need to cycle the icemaker and test for power to the water valve and see if there is any power there when the icemaker cycles. It will only be there for a few seconds during the cycle. If there is power there, and the fill tube is not frozen, and no water comes in, replace the water valve. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Pete. Yes, you can remove the wire from the icemaker WPW10190965 to install your harness into the unit. Hope this helps.

Holli, The thermostat part number is WP627985 You will need to dismantle the icemaker to replace it. It could be "tricky" and you'd have to be pretty careful. The icemaker is WPW10190965 and is quite a bit easier to replace, loosen a couple of mounting screws and remove the bottom support screw, and transfer the arm to the new icemaker. I would reccomend replace the icemaker, just for the ease of the repair, and longevity. Good Luck and Thanks

Hello Bob. It sounds like the thermostat WPW10584888 is bad and will need to be replaced. If the unit does not adjust to the proper temperature, the thermostat is bad. Hope this helps.

Hello Bob. Check and make sure the temperature inside the freezer is around 0. If so, the only other thing you can do is replace the icemaker WPW10190965. Hope this helps.

Karen, You may find it easier to dismount the icemaker first, (three screws) Loosen the two screws holding the icemaker mold to the wall at the top of the icemaker mold, remove the screw on the bottom, holding the mold to the wall. Slide the assembly up and off the top screws, and arrange the assembly so you can access the wire harness. There should be retainer clips on the top and bottom of the plastic connector, you need to press and release the retainer clips and carefully pull out on the connector, then remove the assembly. Trying to dislocate the harness from the side of the control module is another option, but be careful and don't damage the connector, and make sure you unplug the power cord or turn the power off to the fridge first, you don't want to short anything or shock yourself. You should remove the icemaker from the refrigerator, whenever you work on the icemaker, it's a lot easier, and more efficient. Thanks and Good Luck

Hello Levi. Yes, based on the information you provided, it sounds like the icemaker WPW10190965 is bad and will need to be replaced. You will need to order the assembly. Hope this helps.