Ron June 25, 2013 for Model Number wtw5521sq0 While doing repairs on my washer, I removed the inner tub. The outside part of the tub that sits on the gearcase shaft is severely rusted. There is no other rust on the outside or inside of the tub. It is only present in the "tube" of the basket that accommodates the gearcase shaft. It is rusted from the bottom to the top of that area. Is this normal?
1 Answer Ron, It is possible for the inner basket to have an orange brown rust to it. This is especially true in areas that have hi levels of Iron in the water. Read More...
1 Answer Hello Tonja. Sorry, you will need to contact the manufacture for this information. Read More...
Tall Drink May 01, 2013 for Model Number 11092588410 I am replacing the centerpost gasket, part 383727. Using your video, I am not able the BUDGE the inner basket from the shaft. I have tried ALL suggestions with no success. What do you guys do when they get really stuck? Help!
1 Answer Hello. Soak the area that is stuck with some break free or rust buster and let it soak for about 30 min. Then you will jerk upward to break the tub free from the unit. Read More...
Richard M April 21, 2013 for Model Number Kenmore Elite 110.22996101 (10.5 yrs old) The machine suddenly started vibrating (violently) and walking across the floor during the spin cycle. The machine has never exhibited this behavior in 10 years. I replaced 3 suspension springs (#63907) and 1 counterbalance spring (#388492). Tub base pads (#3363660) look new. All the support frames under the tub are not rusted or broken or cracked. The salt water suspension ring seems to have no leaks and I can feel and hear the water sloshing in the ring. This machine will vibrate and walk even when empty. Any Clues? P.S. I saw a picture of the replacement tub (W10389328) on your site that shows the balance ring on top of the tub. The picture shows the teeth that are situated around the inside of the ring. They appear NOT to be engaged against anything. Is this balance ring supposed to move radially? My inner teeth are engaged fully against protrusions which makes my balance ring unable to move radially.
1 Answer Richard, Check and make sure the rear self levelling/locking legs, are locked in place. Is there any movement or vobration in the floor. Stand in front of the washer a foot away, and see if you feel movement in the floor. You also need to check and make sure the skid plate and base "pads" aren't damaged or worn, and that the pads haven't slid off of each other. And make sure the cabinet has been aligned and installed properly on the base and back panel properly. Read More...
Vinny February 04, 2013 for Model Number LSQ9010PW6 Hello my washer works fine but at the spin /stop cycle it sounds of grinding.I took the thing apart and found the inner tub/basket flange chewd up .When I spin it by hand it makes the sound .I dont hear it during wash cycle.The basket has a wobble, its just not hugging the drive shaft.Do you think its the tub? Thanks
1 Answer Hello Vinny. Based on the information you provided, it sounds like the drive block WP389140 is bad and will need to be replaced on the unit. Read More...
Bill D December 04, 2012 for Model Number wtw6200sw3 I have 5 year old whirlpool cabrio loud grinding noise durring spin cycle only. Sounds like bad bearing.
1 Answer Hello Bill. Based on the information you provided, the bearings are bad. You will need to replace the outer tub W10193886 to fix the unit. Read More...
Push067 October 20, 2012 for Model Number LSQ9244E Q0 Tub is tilted to right rear, hits or bumps in agitation and spin cycles
1 Answer Hello, have you checked your suspension springs, part# WP63907? Hope this helps! Read More...
Zach June 06, 2012 for Model Number LSR8244EZ1 HOW DO I REMOVE THE INNER TUB TO GAIN ACCESS TO THE ORIGINAL LINT FILTER IN ORDER TO REMOVE IT.
1 Answer Zach, to access the filter you'll need to remove the cabinet and top, tub cover and agitator, then remove the drive block nut using the spanner wrench TB123B, lift the tub out and remove the filter. We'll send you the information,so you'll have a more exact idea. Thanks and Good Luck Read More...
Pkf May 23, 2012 for Model Number 11082781800 The inner tub is really hard to loosen after the spanner nut has been removed. Is there a way to loosen this? I've tried several ways the videos recommend (lifting straight up,jiggling as I lift, rapidly tilting it in several different directions before I lift, all to no avail. Can you help with this?
1 Answer Hello PKF. Once the nut is removed, rock the basket back and forth side to side real fast as you are lifting on the basket. Make sure the outer tub ring is removed from the top of the outer tub to remove it. These can be hard to get to come loose. Read More...