Bb December 05, 2018 for Model Number GC5SHEXNS03 Hot frame around the doors and ice maker stopped working symptoms of condenser fan gone bad. I opened the back and used box fan to cool and it worked. I replaced the condenser fan and it worked for a day then the fan stopped working and symptoms returned. Could I have gotten a bad part or is there something else I should be looking at?
1 Answer BB, It is possible that you receive a bad fan motor but will want to test to see if you have 120 vac to the condenser motor. If there is power then the fan motor is bad and if there is not then this would be a faulty control board W10219463. Read More...
Jon November 05, 2018 for Model Number EC3JHAXRL00 We had a large spike of voltage come into my house taking out my microwave and the refrigerator. I have voltage coming into the inverter board but the DC red and black coming out has nothing. Could it have taken out just that inverter board or could it have taken out more than that? We heard a loud pop coming from underneath the fridge. Can you send me a voltage schematic so I can check the points to determine which part I will need to order from you? I also want to replace all the plastic water lines since my water is tasting bad. Do you have a kit for this fridge as well? Thank you!
1 Answer Jon, There is no way to check the inverter board itself. All you can do is make sure the other wires have the correct voltage and test the compressor at the three pins for the same resistance between any two. It can be all 8 or all 10 as long as they are all the same. You missing the voltage to the inverter would mean you have to replace the board for sure.WP2307037 Then retest for proper voltage and if the compressor doesn't run the inverter would need to be replaced. Read More...
Kyle Ash September 12, 2018 for Model Number Kscs25fvss00 My refrigerator compressor keeps cycling on and off. It head happening about 1 time per week and now after 3 weeks of doing it now cycles on and off every 2 min. Any idea what this could be? When it does turn off the power inside to the temperature control panel still remains eliminated. If it were not for the fact that everything is still on inside when it does it, the symptoms are like someone cutting off power to the fan and compressor intermittently?!?
1 Answer Kyle, This issue would most likely be caused by a faulty inverter board and will need part number WPW10154805. Read More...
Sean September 12, 2018 for Model Number Kitchenaid fridge model# KSCS25FKSS00 Hi there, Hope you can help, my fridge stop working ( cooler and freezer all together with out any warning, it just stop.) there is power to the fridge.it just stop being cold and making ice. I open the panel on the back of the fridge, as first, I can see that the fan still running. the compressor is not running, it's not even warm. when I check it latter, the fan stop running. Please advice
1 Answer Sean, Sending you an email on how to test the inverter down at your compressor and voltages that come from your main control. Read More...
David C. February 12, 2018 for Model Number KSSS48FTX00 I am trying to remove the old inverter. How do I disengage the cable that runs from the inverter to the compressor?
1 Answer Hello David, You will need to simply slip a small screwdriver between the connector and the compressor and gently pry it off. It will need to come off evenly so do this slowly and it will come off easier than trying to pry it off quickly. Read More...
Ray January 12, 2018 for Model Number gz25fsrxyy0 No 3-6 VDC going to the inverter, no 3-6 VDC on the board. Did replace the pc board still no 3-6 VDC on the board. I'm lost.
1 Answer Hello Ray, There should be 3 to 6 Vdc on pins P7-6 and P7-12 of the main board. If not there the main board WPW10404689 has to be bad. Read More...
Stewart October 10, 2017 for Model Number KSCS25INSS01 Fridge and freezer still working ok. However, I hear a beep beep sound repeating over and over and a slight dimming of the control panel lights. What is the problem? Model KSCS25INSS01 about 11 years old.
1 Answer Hello Stewart. Based on your description, it sounds like the main board W10219463 has failed. Sorry, this part has been permanently discontinued by the manufacturer and we don't know of any source or replacement for the part. Read More...
Clay August 04, 2017 for Model Number GC5SHEXNS00 It looks like the compressor inverter assembly has gone bad. Fans run but no cooling. Inverter is no longer available (W10219436). Would a W10629033 be an acceptable alternative? It has the same wiring interface, mounting and input/output specifications.
1 Answer Clay, Unfortunately if the inverter on the unit has been discontinued then there would not be a suitable replacement part for it. Read More...
Di July 18, 2017 for Model Number Part # W10629033 Original Box is sealed closed. The kit comes with connections that look like we need to open box to connect. Is this correct?
1 Answer Hello Di. No, there is no need to open the box on the unit. The wires are for if needed on certain models. Thank you. Read More...
Paul November 24, 2015 for Model Number KSSC42QMS01 My fridge is not cooling any more. The control panel is turning off and on every 2seconds. I replaced the control panel, no difference. Still shutting on and off. Could it be a power source issue? Any thoughts appreciated. Thanks.
1 Answer Hello Paul. You will need to check the main control board W10219463 and see if it is bad and needs to be replaced on the unit. Read More...