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Customer Questions and Answers for Inverter Board by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17405016
Manufacturer Part Number: W10629033

The Inverter Board is an OEM replacement part for Whirlpool refrigerators. It is a circuit board that controls the speed and operation of the compressor.

Causes of a faulty board can include liquid damage compromising circuitry over time. Heat fluctuations from cycling compressors may diminish operating lifespan as well.

Symptoms of a problematic inverter board include:

  • Fluctuating interior temperatures
  • Inoperative fan or cooling module
  • Error codes without the ability to reset

This is a genuine Whirlpool OEM replacement this part is also compatible with Maytag, Jenn-Air and some Kenmore models.

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Questions & Answers

For Whirlpool Inverter Board (Part Number: OEM17405016)

Acacia C for Model Number KSSC42QTS03

Our fridge and freezer stopped working - and when it did it threw the breaker in the panel box. I reset the breaker and it worked for another few hours. Then the same thing happened, and I reset the breaker again and it worked for an hour but not it tripped the breaker a third time and it will not come back on. I check the physical condition of the casing for the inverter board and it is burnt and smells electrically burnt. could this cause the circuit breaker to trip? also is it possible the compressor is bad also? If the compressor is also bad would it trip the breaker also?

1 Answer

Acacia, Thank you for your question. While it is a possibility that the compressor has failed along with the inverter board, the only way to determine this would be to test the compressor windings. Go across the run and the start and it should have a resistance that should match going from run to common + start to common.

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Ken for Model Number KSSC48QTS02

Unit stopped cooling, unplugged for a couple weeks until I had time to look at it. I cleaned the condenser area to ensure airflow and open the panel and cleaned inside of there. Powered on and the fan motor comes on for the coils but the compressor doesn’t seem to kick on. Inverter box has green light that flashes 3 times continuously. Checked the inverter box and has 120VAC come out of the black and white wires. Red and white ones have 5.6-5.9 VDC output. Is this push more towards the control panel or is there something else I should check? Thanks

1 Answer

Hello Ken, thank you for contacting Appliance Parts Pros. That 3-blink code on the inverter [W10629033] indicates an inverter failure and that it needs to be replaced. The voltages you are seeing are actually inputs to the inverter instead of outputs.

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1 Answer

Nader, Based on the information provided, check for 120vac into the inverter on red & white and 4-12vdc on red and black. If you have these then it is likely the compressor that is your issue. It could be the main board if you do not have the 4-12vdc.

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1 Answer

Chuck, the condenser fan motor W10124096 would need to be tested for voltage. If the fan is receiving a continuous 120VAC, it would need to be replaced. If it is not, the failure would be in the main control W10219463. Unfortunately, if the control has failed, it has been discontinued by the manufacturer and is no longer available.

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1 Answer

Bryan, There are internal components failing on the control board and the only repair is replacing the control board. There is a new kit from Kitchenaid that replaces the old board. It comes with multiple control boards with the harness and mounting included. W10789107

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Jonpe for Model Number GC5SHEXNSO5 2007 whirlpool gold counter side by side

Stopped cooling freezer and refrigerator ice melted etc. Cleaned very dirty condenser coils and Reset by unplugging. Works fine making ice and keeps temps at 0 and 37 f for 2 days then begins to warm again. Diagnostics run shows a “2” for compressor fan failure and “2” for the compressor as well on several runs. However, after it sits a day restarting it I hear the compressor fan click on /off several times for less than 20 seconds then works fine again temps go down to normal for 2 days, and the warms again. So it’s basically intermittent failure over 2-day cycles? Could this be the compressor limit or start relay? Invertor? Not sure what part to test next or begin to replace.

1 Answer

Jonpe, it would be recommended that the condenser fan motor is tested for 120VAC when it is clicking on and off. If it is constantly receiving voltage, the fan W10124096 has failed and would need to be replaced. If it does not receive constant voltage, the main control W10219463 has failed. Unfortunately, the main control has been discontinued and is no longer available.

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Phil for Model Number KSCS25FTMS02

My Kitchen Aid fridge {KSCS25FTMS02} started out like the others I read. in troubleshooting. Making strange noise and the refrigerator side was getting warm. So I did a thorough cleaning, check both fans they were not obstructed and seemed to be spinning free by hand. So I ordered the Condenser Motor Kit (AP4318657) replaced it. The noise went away. While I was working on it I went and changed the Defrost Thermostat (AP6017375) to make sure that wasn't it either. Now jumps right on: Compressor running, Condenser Fan running fine, freezer dropping temp. As expected, but fridge side temp not cooling down enough. Digital temp controls inside are accurate, verified with a different temp gauge. NOW WHAT? Big Mack

1 Answer

Phil, you may want to test the air baffle WP2220377 to ensure that it is opening to allow airflow and you may want to check the air return vent for any clogs or blockages. If the damper does not open, or the air return is blocked up, this can prevent air circulation throughout the unit causing the refrigerator to not cool properly. If there is air coming from the baffle in the back when the freezer door is open, but not when the freezer door is closed, there is a blockage either in the evaporator section or with the air return. If air flow is not present at the baffle either way, then either the fan is not operating or the baffle is not opening.

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1 Answer

Tom, all the numbers you have given me are good, 6-7 ohms between all the pins on the compressor is normal. Based on what you have told me, you may have a sealed system leak. If the freezer temps were normal and the refrid. was high, I would lean toward air flow or defrost issues. With both sides being above normal and the compressor and all fans are running, you probably will need a sealed system repair.

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Tom for Model Number KSSC42QMS00

Fridge not cold anymore (both freezer and fridge side). Coincidentally or maybe not, happens after power outage during the night and power came back on after a few hours. Over temp light flashes. I checked condenser and evaporator fans and they are running. I don't hear the compressor kicking in. Reading the stories, sounds like the inverter box. Does this sound about right? Can you email me the info on where to measure the voltages to the inverter box? I believe for my model, it should be W10629033. Thank you!

1 Answer

Tom, Yes, it sounds like an inverter issue. Check the black and white wires going to the inverter for 120 vac and the red and white wires for 3.6 vac. If these voltages are correct then test the three pins on the compressor for 6-7 ohms between any two. If all these tests pass replace the inverter.

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