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Customer Questions and Answers for Water Inlet Valve Kit (Refrigerator) by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12028674
Manufacturer Part Number: 12002193

This water inlet valve kit restores proper water flow to your refrigerator's ice maker and/or dispenser. Replace a sticking, leaking, or failed valve to resolve no-ice, no-dispense, or slow-fill issues and help prevent water leaks.

  • Controls water from the household supply to the ice maker and/or water dispenser on demand
  • Opens when energized and closes to seal off flow when inactive
  • Common symptoms include no ice production, no or slow water dispensing, dripping at the fill area, leaks near the valve, or unusual buzzing/clicking from the valve
  • Helps maintain consistent, reliable filling performance
What's included: 1 water inlet valve Install notes:
  • Unplug the refrigerator and shut off the water supply before servicing
  • Place a towel or container to catch residual water and relieve line pressure
  • Note tube and wire locations; transfer bracket/fittings as needed and tighten all connections securely
  • Restore water and power, check carefully for leaks, and purge air from the system per manufacturer guidance

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$96.50
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Questions & Answers

For Whirlpool Water Inlet Valve Kit (Refrigerator) (Part Number: OEM12028674)

Robert for Model Number Amana Frig DSR246RBC

I have to purchase a compression elbow for the valve you sent me (Kit, Water Valve, Part Number:AP4009555 MFG Part Number:12002193), because the backside or input line on the valve has a 90 degree elbow and is pointing away from my input delivery line and my plastic line has "no" slack in it and it's preventing me from mounting it to the back plate for a secure attachment. What I want to know is what size is the input line- 1/4" or 5/16"?

1 Answer

Hello Robert. The valve you received is the correct replacement valve from Whirlpool. The part number [12002193] is Whirlpools number for the kit. The part number on the actual valve should be 12544111.

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Jedd for Model Number psd264lgrw

The line feeding the water to the icemaker continues drip after the cycle is done but very slowly. Eventually the water gets into the icecube tray and the icecubes all stick together. I have been disconnecting the power to the icecube maker after the tray is filled with cubes and point the line down to a bowl that eventually fills up and the line freezes with water in it. I then use a hairdryer to start this crazy process again. I am guessing it is not the primary valve, but the valve kit which is like a secondary vavle. The videos on your site appear to be the same for the primary and secondary valve replacement. Is this correct?

1 Answer

Hello Jedd. You need part number 12002193. As for the video, it is a general repair and is not model specific. Your repair will be a little different, but it shows you a general idea.

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1 Answer

Hello Jon, This 12002193 is the factory replacement valve for your unit. All you have to do is cut off about 1/4 inch of the existing line to eliminate the indentation made by the compression fitting and push it into the valve fitting. When it bottoms, push a little harder and it will pop in about another 1/4 inch. Pulling on the line sets the seal.

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1 Answer

Hello Cooper. Remove the water line from the water valve and see if it drips. If so, replace the valve on the unit.

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Bob R for Model Number ARB8057CSR

I have been going back and forth with customer service, first installing a new ice maker (order #3830158) AP4135008, secondly I thawed the fill tube which was frozen. Still no water entering the ice maker. Customer service advised there are two water valves for my Amana Unit, AP4013716 (Primary) and AP4009555 (water valve kit), #10 and #18 respectively on the back wall diagram. Rather than incur the expense of both valves I wanted to determine which valve most likely is the problem. I get water to my water dispenser but not the ice maker. Since the secondary valve feeds both the water dispenser and the ice maker would it make sense that a bad selonoid to the ice maker is the issue since it may be leaking into the fill tube and freezing? Or do you advise both valves be replaced. I sent a similar email on or about 11/21 and did not get a response as of yet

1 Answer

Hello Aaron, The WP12544002 is the primary water valve. The water line to the unit attaches to this valve. The output from this valve connects to the secondary water valve 12002193 inlet at the connection that points 45° to the side. From here, the 1/4 inch line goes to the ice maker. The 5/16 inch line goes to the water filter housing and from there to the water tank then across the bottom of the unit into the door hinge to the water dispenser.

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Robert W. for Model Number ARS2464bw

I replaced the ice maker for my amana fridge because the old ice maker appeared to be leaking water into the ice bucket making one large clump of ice. This unit is doing the same thing, I turned the small water supply screw down but that did not help. I don't believe the ice maker is bad because I was watching the water going into the fill cup of the ice maker out of the feed line and it was splashing all over, could this be one of the feed/water valves? Your tech did answer this question for me he said to replace part #12002193 water valve kit I ordered it from you (order #3141538) installed it today but the water is still splashing into the ice maker fill cup, Could there be anything else?

1 Answer

Hello Robert. Make sure the fill tube is positioned in the cup properly. You may needs to cut an angle on the end of the tube to prevent the issue you are having.

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Robert for Model Number ARS2464bw

I replaced the ice maker for my amana fridge because the old ice maker appeared to be leaking water into the ice bucket making one large clump of ice. This unit is doing the same thing, I turned the small water supply screw down but that did not help. I don't believe the ice maker is bad because I was watching the water going into the fill cup of the ice maker out of the feed line and it was splashing all over, could this be one of the feed/water valves.

1 Answer

Hello Robert. Based on the information you provided, the water valve is bad and will need to be replaced on the unit.

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1 Answer

Hello Rick. Based on the information you provided, it sounds like the water valve 12002193 is bad and will need to be replaced.

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